The Truck Shop in
West Sayville (NY)

Could not be more happier with the way this truck turned out, dropped it off for suspension work. The crew was very informative, which I greatly appreciate guiding me through the way with questions I had. Dropped it off at night and got it back the next day, couldn’t ask for more. Would definitely be back for any more work that needs to be done. Highly recommend.

Regret bringing my truck and getting overcharged

Excellent customer service fair pricing with a clean install

Nice and friendly staff and they offer financing

I had a great experience with The Truck Shop. Paul and the guys know their stuff, kept me in the loop the whole time, and got my truck fixed fast. Thank you so much!

The Truck Shop did a great job on my truck. Fair, honest and professional. They looked into details and additions that would create a better ride. Check in with multiple phone calls and updates. The truck looks and drives great! 5.5" lift, 20" rims Nitto tires. Would highly recommend!

I just bought a 2024 Jeep Wrangler Sahara and wanted some immediate mods; wheels, tires, bumpers, steering, lights. Mark and Paul answered all my questions so they went ahead and ordered all the parts. The job was done yesterday and I am extremely pleased with the work. Dave did a top notch professional job. Mark called me at least 4 times while they were working on it to make sure everything would turn out as I envisioned. Great service from the entire team! Thank you guys.

Had a lift kit installed by them about a year ago and i baby my truck and had the lift kit snap causing the control arm to snap and almost killed myself on the southern state… guys are ok but having this happen a year after installation i dont know what they really installed on my brandnew truck

Mark and his team are the BEST! I called him at 5pm on a Tuesday night after getting a gash in one tire and asking for replacement tires for a Jeep Rubicon. The current ones weren't standard, but regardless, Mark tried his best to find them. In an effort to save time, we decided to go with a completely different brand, which is much better quality and will be easier to replace in the future. We bought the Jeep in at 11am the following morning and by 3pm Mark called to say that the Jeep was ready for pickup! He also called with a few minor updates that he suggested we fix now, which we really had no idea about prior to him working on the Jeep. We certainly appreciate his attentiveness and honesty -- and for finding the time to work on the Jeep on extremely short notice. Talk about impressive customer service, quality work and reasonable prices -- The Truck Shop has it all!

The best place to get your truck modified! Paul and the crew are very knowledgeable and will go above and beyond to make sure that you were happy with whatever modification you wanted to your truck.

Everyone was so nice and knowledgeable and took the time to explain how they were going to lift my husbands Denali and they were able to utilize parts he already had and were kind enough to install parts he had sitting in his truck that he was going to install .. eventually. Great service. Great rims and the job was done right! Thank you so much for all your time and hard work!

I've been going to the Truck Shop for over 30 yrs. Paul & Mark make getting your rig customized easy, and their prices are reasonable. In the shop, Dave has been customizing customers vehicles there for over 40 yrs and knows his stuff. If you want to get your truck, suv, Jeep or Bronco lifted, get bigger tires etc there's no better place IMHO and I speak from experience!

I been wanted to write a review about this shop. I’m the type if I received bad service I just take my money else where and no longer revisit the same Place. I used to drive 120miles round trips to this shop just to get work done on my jeep. They did great jobs in the beginning on my jeep and I even referred a lot of people to them. I spent a lot of money as well they did my AEV lift, tire carrier and steps and the quality of work was always perfect. All trust on this shop was gone Until I took my jeep back to them due to poor work that was done previously by me of me trying to attempt to installed some fenders and inner fenders by myself. I explained to the guy behind the counter that I wanted all fenders and inner fenders to be removed and installed correctly which he agreed to. The next day he called me stating the car was ready to pick up. Due to my working hours I paid the bill over the phone which was a total of 600$ but 400$ was for the fenders and inner fenders and 200$ was for something else agreed to fix. I was able to pick up the jeep after hours and I was soo disappointed. When I got to my jeep they left everything exactly how it was when I dropped the jeep they didnt even bother removing the fenders and inner fenders to install them properly. When I called the guy at the desk he said he is not sure but people in the back said they did everything and he asked me to bring the jeep back so they could remove and reinstall everything which I did. Then, the next day he told me jeep is ready for pick up. Again, I work business hours so i pick up the jeep after business hours. All they did was continue where I left off and never removed and re installed my fenders or inner fenders. Basically I paid them 400$ for my own work. I lost all my trust in this shop and I never took my car there ever since.

THANK YOU TRUCK SHOP! I highly recommend Paul and his crew at at The Truck Shop! I had suspension work done......Coilovers, Shocks, UCA's Truck was also leveled and aligned. Paul answered every question and concern I had to allow me to make an informed decision about my truck. His patience(after hours of my questions) and expertise along with the clean and professional install leave me a happy customer.

I had a leveling kit installed on my 2019 Ram. Very happy with the kit, installation and the good price. I do recommend them. They know their stuff. I'm not writing this to boost them up. Their already known for their knowledge and professionalism. Just my way of saying... Thanks! Im extremely satisfied.

Had the truck shop install a 55-Gal replacement fuel tank & Switchblade led strip under the tailgate on my ‘17 Ram 3500. They also supplied me with a bed step & bed tool box. Quality and service was excellent. Paul behind the counter is an extremely hard working man striving to please everyone who walks in. With patience and focus on both of our parts, we completed several perfect transactions and I would absolutely return for additional work or equipment. As a service business owner myself, all we ask is for patience from our clients, you are our #1 priority. Thanks Paul, you’ll see me soon for more goodies on my new rig.

Too busy to care about what a new customer was asking! Had new adjustable coilovers and adjustable upper control arms installed. The person behind the counter could careless that I asked to have 35's fit on my truck. Yes the garage guys installed the items. But afterwards my old tires rubbed with my smaller tires on. I would have bought tires and had them install the tires but the counter guy didn't care. I was bothering him.

Excellent service!!! I needed a bed cover really quickly for an unexpected trip. They didn't have what I wanted in stock but they were able to have it first thing in the morning. Much faster than ordering from anyone online. I'd much rather give the local guys the business anyway.. The Truck Stop has a customer for life.

Paul was very professional, helpful and very knowledgeable. I was able to ordered what I wanted and received it within 2 days. I love the product and will enjoy it. It will be fill with tools soon.

I made an appointment 2 weeks in advance for a leveling kit to be installed. I dropped the Truck off at 7:30 in the morning. They called me at 2:30 in the afternoon to tell me they would not be able to get to it and we would have to reschedule. Not for the next day like most shops but another 2 weeks. Seriously don't use these guys their very unprofessional. I'm getting the work done by RMS Off-road in Bohemia now. Oh yeah and like another guy said No Masks !

Repeat Customer: From the Front of the Store to The Back of the Store these guys handle it all...... down to the details. You get what you pay for and what you pay for here is knowledge, quality craftsmanship, experience and exceptional service. Highly recommended enough said.

Stopped over at the store looking to see if they had some parts I needed to level out my truck. The gentleman I dealt with was very professional and knowledgeable. I decided to leave this review based on the fact that, they provided me the parts I needed (had in stock) and although I did not elect to have them do the install, I was informed with the all the CORRECT information to install the parts. Once I finished the install Of the Bilstein 5100’s, it came out exactly as expected with the information provided to me by The Truck Shop. Thanks for help gents. Will be back in the future

Four stars simply because if you need it, generally they can get it. Well informed staff who is always willing to share the knowledge and point you in the right direction. They're work speaks for itself. Always top notch from my experience. Pricing can be a bit on the high side, but boutique style operations tend to be. Especially when dealing with high-end after market auto accessories etc. When outfitting a truck or SUV, The Truck Shop is a safe bet.

I put custom tires with spacers in my stock Rubicon and they did a great job. Then I came back to add a low mount snorkel. They are busy alright but they are always professional, on time and I feel fairly priced. They know jeeps very well but they also do other trucks.

These guys really know what they are doing. I purchased an ARB front bumper for my Jeep Wrangler online. Called these guys up and talked to Mark to ask if they could install it for me. No problem bring it in. Had it installed within a week and a half. Also Installed some spotlights for me and a spacer lift kit. They have anything truck you can possibly need and if they don't they can order it for you. The new bumper looks awesome. Definitely will be coming back.

Been going to this place since 1986! Awesome service by guys that know their stuff. Always great advice and service. They have since 1986 worked on four of my trucks, my daughter's truck and have had many of my friends go here. Never a problem, friendly service and you can trust their work. They carry top name brands and their prices are fair compared to other shops out there. Definitely check them out if your looking to modify your truck.

This is my detailed experience with this business. First and foremost, the initial service and sales process was not an issue whatsoever. However, now is when you really see who is who. I called over a week ago to find out what parts where placed on my truck (I couldn’t find my invoice). I was told they would get back to me after explaining that I had hit a pot hole and broken my spindle. Never got a call back. I called again earlier this week. Again no call back. Finally yesterday after giving them the date of the $7,000.00 charges, they finally found my “Quote”..... not even in the actual invoice. Great! Atleast we now know what’s on my truck. This is now noontime. I spoke to Paul (owner). He explained he had to step out and would get back to in the afternoon. Again, no call.