What clients say about Munch Repair Services in Stony Brook (NY)
The guys at Munch have been caring for my vehicles for the last ~10yrs. Always fast and reliable. They are exceedingly knowledgeable as well. Highly recommended Munch auto to anyone in the Three Village Area.
I’ve taken my car here for basic service, it’s fine they do what they say they’re going to do and will work with you on scheduling. Deducted stars for two reasons: firstly being that they leave the car absolutely filthy every time. To an unacceptable degree. The first time this happened I didn’t feel compelled to write a review but this is place is not cheap and to leave the car in this condition is reasonably upsetting. I had gotten my car professionally detailed the week prior and I get it back from them with the door handles covered in grease, the steering wheel, the gear shifter, the door panel, the seats, everything on the drivers side AND passenger side. My car’s interior is beige and it’s hard to miss on top of feeling disgusting. This is quite upsetting and unreasonable. The most recent service I had done was a battery replacement -why is there grease everywhere in my car? Lastly, the price they charge you is more than what they say it will be over the phone. Overall, I can’t say I would recommend this place.
Absolutely terrible Services across the board, incredibly disrespectful staff.
I wouldn’t let these guys fix a Toddlers Big Wheel let alone an Automobile
A good steady repair shop. I trust them and have had zero issues after about 3 years of visits for routine maintenance and inspection. I feel lucky as they are my closest repair shop to my house.
Went to John with a 2005 Ford explorer and before he did the work he called me and told me what was wrong with the motor and the transmission and I decided to still get the truck fixed and he did at a fair price he was honest with me and I will use him again
I have no idea what mechanics these other people are going to, we must be having the complete opposite experience. I've gone a few times, once to repair my brakes once for a weird noise my car was making. The guy on the phone told me the problem with my brakes was just a leak in the brake loop, and they just had to fix a gasket. Makes sense, that's what it felt like. I told him to go ahead and repair it, and he says it'll be 500 dollars. A little pricey but whatever. I come the next day, I see the bill it's 760 dollars, no idea where the extra 240 came from, whatever, but then I get in my car and there's grease all over the passengers seat. Why would they even be on the passengers seat??? Ended up paying 760 dollars to replace "this little easy gasket" and then had to clean the interior of my car myself to get all the grease off. I guess they did fix it, but not good customer service and they make a mess.
Great repair shop. They're very professional and knowledgeable and do a great job. My car is 13 years old and still runs like new since I use this shop to maintain it. Highly recommended.
I had problems with removing a flat tire and was thrilled with the caring, courteous, and professional help I received. It was taken care of quickly and the cost was very reasonable.
This is the best auto repair shop anyone can use! I’ve had my brakes, transmission, and suspension all repaired here and it’s the best! My car drives like brand new! The price was very fair!
First time coming to this shop and was definitely satisfied with the service and how quick they worked on my car. Will definitely be coming back here for all my car repair needs
Great, professional service. Not only did they tell me what was going on with my car, they actually fixed a minor issue I had, without being asked. The pricing was entirely fair as well. I will be going here again!
UPDATE: I CANNOT say enough good things about this business. they are incredibly professional and not only did they tell me what the problem was, they also told me about some OTHER problems with my car that I would want to look into in the coming months. props especially to John. HIGHLY RECCOMMENDED!
If you wanna keep your car running smoothly and safe,please do mind and visit this place.People that are professionals and doing their job honestly and respectful.From body part to anything mechanic you will find out that they know everything.As I found out about mine a lot of mistakes and bad services were made which will came up eventually.Thank you guys.
In a few words,professional and very polite people working there.
Thank you for taking care of my car and I strongly recommend to everyone around the area.
This place is really good. The only inconvenience is that they are always busy so you have leave your car for approximately 4-5 hrs. Proper pricing, they don’t over charge you be assured! They recommend necessary fixes but also inform if they need urgent attention
Had apparent issues with acceleration and a check engine light, which during inspection turned out to be an issue with the fuel pump causing leakage elsewhere. After having that fixed, along with some tire swap/rotation, I had issues pop up again with a check engine light, poor acceleration, and rattling of my steering wheel. They correctly identified the other problems (leak in fuel line, tire imbalance) and fixed them within the same day. Now my car runs noticeably smoother and without issue while also getting better MPG as there is no more fuel leakage. They were professional, worked quickly, and did not try to upsell me unnecessary services.
As an international student from SBU, I don’t know whether my tire in the picture is leaking. So I ask the workers in this place to help me. One guy helps me bump up my 4 tires and checks whether this tire is leaking in 5 minutes, then charges me 15 dollars.
A true mechanic, not a technician who does what diagnostic computer tells him. All of the staff are fantastic. I will bring my vehicles to munch no matter where I live. Trustworthy honest and reliable
I usually don't review places and purchases much. But Jon at Munch Repair Services has really moved me to rate him. I brought my wife's car, a 2004 Honda Civic to two other mechanics. One did not diagnose her car. Another misdiagnosed and cost us $600 in unnecessary repair. We were also told there was a 10 day wait at the dealer. Our issue was no heat at an idle. Jon diagnosed very detailed and very accurately several problems with the vehicle. He was articulate with his explanation as to what was occurring, which was a cracked head gasket between cylinders 2 and 3 which he confirmed with a borescope(small camera). The engine was burning coolant. Jon made the repair along with a few other necessary repairs. My wife's car left his shop running like a top! A week later and the issue has not returned! I'm so over the moon with Jon and his service at Munch! Jon's shop is 30 minutes away from us and it is still now our go-to mechanic. Jon is very to-the-point and does not dumb down his explanations. He's very friendly and his prices are reasonable. You cannot go wrong with Munch.
They were my go-to auto shop while I lived nearby, I've never felt taken advantage of at Munch, which I worry about at other mechanics. With reasonable prices, great automotive knowledge and helpful customer service, I highly recommend Munch!
Great service, excellent communication. The folks at Munch keep my car running like new after 11 years, and have made excellent restorative repairs to a 19 year old project car that needed some TLC. I drive over 40 miles to get these cars serviced there because the work is solid and the experience is always positive.
Munch Repair Services is my go-to place for any services for my car. They are direct about what issues there are with your vehicle and they don't overcharge you. They are friendly and easy to work with. Munch Repair stands by the work and service they provide. I don't live close by, but I trust them to make sure my car is running well.
I was having a problem fueling my van at the fuel pump. A friend of mine suggested I bring it to Munch Repair Service. I made an appointment and the guys there diagnosed the problem and made the necessary repairs with my approval. They fixed the problem on the first visit. They are now my new mechanic shop for all my automotive repairs & service. Thank you Jon and the Guys at Munch Repair.
I've always had a great experience at Munch. They are honest, timely, and PROACTIVE and I appreciate meticulous notes on the work done on my vehicle. My brakes lasted for YEARS and my car shows no signs of slowing down after 160,000 miles. If you want cheap, look in the Pennysaver or Yankee Trader - if you want GREAT, go to this shop where they know what they are talking about and treat you with trust and respect.
