One of the neatest scrap yards I ever got to. I pick up used parts for Rob's Auto in Whitesboro (going west past Syracuse, east well into Vermont, south into Pennsylvania), I don't get into the prices (doesn't concern me), but the ease, condition, the folks I deal with are by far the best at Tolpa's. I could spend hours just looking at the displays in the lobby (old models of engines, transmissions, ect.). They always help me load big or heavier items (I'm old). Most other yards should attempt to follow their design of a used part yard.
Great family and team that run Tolpas, have been dealing with them for many years and they stand behind their product and warranty. The sales guys are knowledgeable and friendly and seem like they actually enjoy helping.
I have been ordering parts there for a couple years now and never been happy with any of it. I try to shop elsewhere first. Parts were rusty with new paint covering it up. The parts don't last. Have had parts glued back together. Reason for the post now is they sent a motor with a hole on the side of it. Took it back, said they had another. That one came with broken bolts in it and broken and stripped out bolt housings in block. Definitely parts look nice when they come till you put them on or take a closer look. Definitely would use as last resort.
Hi Joe my name is Phil from Phil's Automotive SyracuseI just would like you to knowThat Emily took care of me finding a rear differential For a Jeep Cherokee Not only did she get it she also got it delivered earlier than expected she deserves a raise she handle my customers NEEDS flawlessly the customer praised my shop for finding the parts she needed that village auto FAILED it sat at village auto since February if it wasn't for Emily it would have not happened Emily is a professional and please keep her she is truly a positive image and asset to YOUR company and of course the driver deserves credit for delivering it
We were told they had the correct part ater driving 350 miles to pick up item it was wrong and told a simple sorry by there staff. I should have asked for pictures but they were very convincing in there discription so i never did that was my mistske wont make that same one twice
Tolpa's Auto Parts is a genuine honest company and Billy Tolpa was a pleasure to work with. I would not hesitate to purchase from this company. Good people. Quality parts.
Highly recommended. Billy went above and beyond helping me a source a part I needed. Very easy to communicate with and made it a super smooth transaction.
July 13,2024
Im not on facebook, so i am forced to say it here…
I attended Tolpas First Car Show today, and I must comment on how smoothly this show was conducted and I was very impressed by the wide variety of old & new vehicles that showed up and were on display here! I had no idea how many beautiful vehicles we have hidden in this immediate area!
I also must add here that everyone…(sponsors, venders, DJ and vehicle owners)..was kind, down to earth & friendly!
Congratulations to Tolpas on a job well done ….I know I speak for everyone when I say that!
See you next year!!
Just got off the phone with Brenan. They didn't have the part I needed in stock, but he found it for me @ a decent price. It will ship asap. While chatting w/ him he found other parts that I'll need for a future project. I will be using their service again. Highly recommend. Thanks Brenan. ( I hope I spelled your name right)
Highly recommend Tolpa's, despite a small inconvenience in the ordering process. I ordered a pair of Audi S5 seats on their website, but for some reason they weren't aware of the order, so I never heard anything for a couple days after placing it. I ended up calling to confirm - they apologized profusely, and confirmed I could come the following day for pickup. I got there soon after they opened and the seats were ready, spotless, and exactly what I was hoping for. All of the staff I interacted with were friendly and courteous, really nothing but good things to say about my experience. For my next project I'll definitely check their inventory before all others.
Had to grab a part for a friend, and they were very helpful. They had the part ready right when I got there as they first opened on the day we were told it would be ready. The part was in great shape and worked perfectly.
I've been doing business with Tolpa's for many years, I've had a great relationship and trust with their salesman Tyrone, Even when he is out of the office, I've dealt with the rest of their sales staff and they're all courteous and very knowledgeable and friendly. As a business owner myself I know what it takes to run a business and these people do it very well and go out of their way to make things ? percent.
Harry, very professional, great customer, service, and helpful. I recommend just go through them. Don’t have to run around and call Five all the yards and have to wait for someone to call you back. They will find out right away for you. Appreciate your guises services.
Great people to work with! Always work with Mark Shepard when I'm looking for parts for any of my vehicles! Mark is very easy to work with! Simple & great pricing! Will always recommend Tolpas to anyone
Tolpas is a phenomenal business and Family! Their pricing is fair and parts are amazing quality! They will go the extra mile to help you every step of the way
Found this auto recycling place on ebay since nobody around the Chicago area didn't have what I was looking for. Looked up a few other places, and decided to do my business here. Even though I had to get my item shipped, it was extremely fast and arrived within 3 business days. Part was as described without any flaws as stated in description.
Tolpa's is one of the best auto recyclers out there. They sell recycled used parts. There is always a certain amount of customer-service-related issues that come with selling used parts. Tolpa's has always done a great job of accommodating the customer. Their leadership from Bill Tolpa down is exceptional. Tyrone and Samantha are both incredible sales reps with exceptional follow through!
They told me to go ahead and come and get the part. They are a twenty minute drive away. Sat there forty minutes and was told sorry honey we will have to call you when its ready. How are you even in business. Worst customer service ever. Whoever is giving good reviews must be friends and employees. Definitely not the customers.
This is a great place to do business. They have everything and are exceptionally easy to work with. My salesperson, Samantha, is a real delight and has made my transactions really easy. I highly recommend Tolpa’s when you want parts at reasonable prices.
Great customer service! I needed a gas tank for a 04 to 06 Ram 1500. Everyone I called was 500 to 700 dollars for a gas tank. I paid 217 dollars and got a better deal and better quality tank! Couldn't be more happy with the product and service. Thank you for helping me out, I look forward to doing more business with you in the future!!
Mark was super helpful and accommodating. The service I received was definitely 5 stars. Staff was knowledgeable and friendly! Needed fuse box for sons car and got the best price from Tolpa's of the 5 shops called. They pulled the part for me and it was a easy transaction start to finish!
The folks at Tolpas were very accommodating trying several ways to get me the parts I needed at the best price. Then when the purchase was made they made a delivery out of their delivery area within days of Christmas. Everyone I met was outstanding. Great service at fair prices. What more could you ask for??
Great service and the price was right for the car seats we bought. Ty and Sam were awesome and very friendly. Make sure to check out their vintage miniature car models if you go by there.
They are excellent. I needed a rearview mirror for my Audi and the dealer wanted almost $1,000 even though the car is 8 yrs old and I bought it from them for $60 and I bought wiper linkage for $60 with the motor. Again dealer don't sell separate and it was like $500. So I highly recommend them.
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