went there to get my alternator returned, which was delivered within a hour, worked, but turned out ,I didn't need or get to use, dealt with bob , though the policy didn't allow it, he gave me a refund, no problem, just through everyones honesty, i'd do business in the future , everyone was accountable even the delivery driver , who didn't give me a copy for my purchase.
Bought a transmission and had a shop put it in 2 weeks later he gave me 3 month warranty and its have a code and long shift and they won't make it right don't but moter or transmission from here
Placed an order for parts, was told by “Albert” that it would be delivered following day. The following day, parts never came I called to see what happens and Albert says sorry no delivery drivers today and that he would send out the next day. Next day comes and now he says he no longer has my order complete because he sold my parts to someone else. Horrible customer service. They will lie to you and tell you they have something just to take your money! SCAMM ARTIST WORK HERE! Those 5 star reviews are clearly from owners family and friends. There’s nothing 5 stars about this place or workers
Was sold 2 engines that were wrong. Gave Vin #, year & make of car. Paid over 3k for parts & new seals plus engines for grandson, only to find out they were wrong ones. Even paid for freight on 2nd one. STILL WRONG. Now won't even take phone calls. Now its been 5 mos with not having a car for him ???
The guys in here are very knowledgeable and welcoming I been there several times and they always treat me well and also have the parts I'm looking to get great service
Don't know what they doing... I called from Newark N.J. and spoke with one of the guys on the phone, he said sure we have that part, i said great im on my way. After traveling almost 2 hrs i got to Monster's and they never had the part i called in the morning to confirm.i tell the guy but you said you had it and i came from Newark for this and he was just looking lost.So he calls another junk yard 40 mins away tells me they got the part for me and its 25.00 Dollers cheaper...upset i go to the place he send me and they never had the part i wanted.....First and last time going to Monster's Auto Part Recycling.just a big waste of time....SMH
SIMPLY THE BEST!!!!!
Bobby and Vinny the best yet! Bobby treated my dad as if he were his own father. He took care of all he needed. Vinny worked on my dads cars as soon as he pulled up. Bobby greeted my dad probably saying, oh boy here’s that pain in the A-S. Bobby goes above and beyond to help people.
Thank you Bobby for all you’ve done to help us out.
Sincerely,
Alex Notarfrancesco
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