This rating is based on customer reviews, inventory size, pricing, and service quality
All Town Towing and Repairs in Lindenhurst, NY earns 73/100. Overall sentiment is mixed: some praise parts quality and decent inventory, often finding needed items, while a serious complaint raises concerns about business trust/branding. Pricing, staff professionalism, yard organization, ease of locating parts on-site, wait times, and customer service aren’t well documented in recent feedback, so confidence in those areas is limited. A practical stop if availability matters, but compare options if reputation transparency is a priority.
What clients say about All Town Towing and Repairs in Lindenhurst (NY)
Terrible company. They were assigned by Triple A to assist us but 4 hours had passed and after countless calls and each time they said “30 more minutes”… that 30 minutes turned out to be a 4 hour wait and plus. We ended up cancelling the call because they just did not care. My family has used this place before as well few times privately (not through Triple A) awhile ago and it was a similar issue.
Do not waste your time with this place. Will never be using them again.
I cannot stress enough how great this company is. Not only are they quick and efficient with the many services they provide but the professionalism of the workers! Yes car problems could be very stressful but when using all town towing services that stress goes away because you already know you’re in good hand. Do yourself a favor and get a membership!!
When you have someone’s vehicle it’s best to communicate about ETA & drop off. Very unprofessional, I shouldn’t have to call multiple times to inquire.
This company was contracted by Hyundai roadside assistance to tow my car yesterday from a Target parking lot. I was told by Luke the driver that he was going to tow it. I happened to go to the same Target today and lo and behold there’s my car, now not even able to be started. Did anyone tell me this? No. Nobody ever reached out to me. When would I have discovered this if I had never come back to this parking lot? Who knows? How long will my car be there? Another mystery. I can’t stress enough that nobody should use this company for any sort of towing.
Efficient and well-run shop, friendly and honest crew, and just a solid experience all around. I’ve had them do a number of services over the last couple years including NY state inspections, general maintenance, and even towing (on behalf of AAA which they partner with) and I can say at this point I don’t really plan on going anywhere else for car servicing. Absolutely recommend!
I had an unfortunate experience of sliding out and hitting a curb. I called AAA and was pleasantly surprised when Julio V. arrived. He was kind, he was pleasant, he was helpful, he turned a late night mistake into a smooth experience. I thank you for having wonderful employees. He truly is an asset to your establishment. THANK YOU AGAIN
Excellent!! Joe and the crew were great! Diagnosed the problem fast and got the part. Up front pricing before they started the work. Highly recommended. Their towing service is great too. Thank You.
When I need a tow, All town is who I can rely on. They do so much. Inspections, part replacements, battery testing and more. If you’re on LI and you have car trouble, this is who you call.
My car was towed to All Town in an unfortunate situation, but Joey was super kind and helpful! I needed my car towed somewhere else and needed a ride. Luke took my car to where I needed it and was also very kind, helpful, and we had a great convo on the way! I highly recommend their services. Great people!
All of the workers were very understanding of my needs and respected them with kindness. The prices were more than fair. I think they are trustworthy and kind, and I think that's hard to find in a mechanic. They are more than worth it to bring your car here. ^-^
Used All Town for towing many times and have always been nothing but satisfied. Just used them to do engine repair work on a 1993 Ford F150 I'm restoring. Not only was the price very fair, the work was excellent and done in a very timely fashion. While other shops had given me much higher quotes, Joe "Jr" was very honest about what was being done as we had a few options to choose from. Lines of communication were excellent and everything was done exactly as proposed. Very satisfied and will be bringing them more work with this truck and all my other vehicles. Great family owned business.
I would give no stars if that was an option. A driver was towing a car on my block & completely blocking the egress of my driveway. Asked him to move I needed to leave, which he did not do. Then called the company and got an even nastier employee on the phone. Really great customer service, NOT!!!! Im sure this review will get deleted
I had the pleasure of being assisted by Y1811-Jeffrey S from All Town Towing. I want to extend my sincere thanks to Jeffrey and his supervisor for going above and beyond. Jeffrey reached out to his supervisor for guidance, and their decision truly made all the difference. Unfortunately, I didn’t catch the supervisor’s name, but their support was invaluable.
Jeffrey helped change a flat tire at our home on my daughters car as I was rushing for a flight. This had a significant impact on our Memorial Day Weekend plans. He was not only professional but also kind to my family, reflecting the strong leadership at All Town Towing. AAA should be proud to partner with such a dedicated and reliable service provider.
Thank you again to Jeffrey, his supervisor, and everyone at All Town Towing for making a real difference.
Just had an AAA tow from All Town’s Towing. Driver Luke was prompt, professional and friendly; secured my car on the flat bed quickly and securely and was courteous to inquire what spot on a 3 car driveway that I wanted the car placed in.
Although I hope not to need another tow anytime soon, I would rely on All Town’s in a heartbeat.
I highly recommend this business.
Locked my keys in car on freezing cold night and service was there in 20 minutes and had car unlocked in 5 minutes and made sure car still started before leaving!!
Also was very friendly and courteous!!
Will recommend them to everyone!!
Thank you!!!!
Got a flat tire on Labor Day and I called my roadside Honda service. These guys were there in a half hour two really nice young guys. They took the item out of the tire and fixed my flat tire quickly. They were honest and friendly and one of the guys was Havi. Great quick service!
Joe did a great job at gingerly towing my bus out of a tight spot and into an even tighter spot at my mechanics shop. I would use their services again and I highly recommend them.
This was by far one of the worst experience I’ve ever experienced. From the person that towed my vehicle to the large older guy. The older guy was trying to add fees that were of non existence. He insisted that I read the signage then when I went to show him the picture of said sign that showed fees he dismissed me and asked for cash only!!! The whole thing was screaming shady practice. The only decent person was the young man behind the desk. Overall a horrible experience!!!!!!
I had the unfortunate need for a tow when my truck needed to be moved, not once, but twice. By sheer coincidence, Joe (the tow truck driver) was my assigned driver. He was absolutely amazing, friendly, efficient, and professional. I will absolutely be referring everyone I know to All Town!!
Friendly, courteous, warm, and reassuring. I’m anxious and worried as it is with all the expenses I endure with my kicker, but they don’t take advantage of you (I did google the price point for my previous repair and they fell on the lower end), and everyone who worked there was well mannered. I’ve already given out their business card and I am bringing back my car to them (unfortunately) knowing I can trust Joe and his team! That’s why they have so many awards with AAA whom is my tow company, and recommended them to me. I’m so glad they did! In fact they were originally towing me to a different mechanic and without even looking at my car for my first problem, the driver knew what was wrong. He towed me to his shop. He was correct! I trust every single person who works for Joe!
Very grateful for All Town. We were given a time by AAA to pick up the car between 7:15 and 8:45. They even sent us to a gps app to watch the driver's arrival. When the driver didn't arrive by 9:45, we called AAA. Long story short, AAA never gave the call to All Town until after our second call. I called All Town directly, told them the story, and they were here quickly after that. We're very grateful to All Town. Great job.
Jose from all town towing towed my car . He knew from the beginning what was wrong with it. When I got here everyone was super friendly and knowledgeable. They fixed my problem. They were relatively inexpensive . Unfortunately the big problem was a recall on the car that they figured out. The whole staff is super friendly . I was here for about an hour with my 5 year old . They offered him snacks and even gave us some toy cars to play with .Thank you for making us feel safe .
Does this Vehicle look unregistered I’m sorry it does not .im sorry your driver and your company was to lazy to do it’s job . If you clearly looked up or waited for me to arrive you would have notice. Your company Customer service is trash and the way your employee and manger speak with ppl in need of service is unprofessional… maybe you should take time out to get real drivers that want to work service was terrible I still wish there was a 0 star button … you guys would be first to get it
29 W Sunrise Hwy, Lindenhurst, NYAuto broker
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