Eric is an excellent troubleshooter when it comes to electrical issues he is detailed in troubleshooting step-by-step and explaining his diagnosing process
Eric is a great mechanic and a great instructor. I learned a lot from this guy. If i lost my hands and couldn't fix my own cars anymore, this is the shop i'd trust.
Eric just did some work on my truck, this is the second time here in two years. Everything went great as usual, I would trust Eric to work on any vehicle I own, he is always super honest on what needs to be done. Vanessa is always great and super pleasant to deal with in the office and on the phone. I will be back again. Thank You
2 of the nicest people I've ever met, hands down! Thank you Eric and Vanessa for chatting for a few minutes. It felt like we were talking to some good friends!
I was on vacation last week and I happened to drive through your town and notice you're sign. It said South main auto LLC and I told my wife. This is the guy that's on the internet. Giving tips on how to fix your car. You help me out a lot. I have an auto-repair shop. It's called Russell automotive here in Madison, Ohio. Thanks for your videos and keep up the good work.
South Main Auto is the BEST with my highest rating. I can only thank you so much and apologize and ask forgiveness. Thank you… I am ,today, being informed that a, till now, previously unknown to me, third-party who was previously unknown to me, (with regards to their involvement), is just today apologizing for failure to ever acknowledge my purchase, plunging me into total darkness for well over two weeks with no acknowledgment, no feedback and no news and not knowing who the players were or their roles in what was happening in a circumstance with no one to talk to and no one to ask a question too.
Watched eric on YouTube for about 5 years now finally got a chance to meet him today i live in Chicago and i am a mobile mechanic and was up in new York to visit family so id figured id stop by he has a great organized shop he runs he is a great technician and i would recommend him to anyone i know in new york! He is always booked so make sure to make an appointment! Booked is a great thing it means he is great at what he does give him a shot you wont be disappointed!
Haven't been in your shop but I love your videos, and as a tech in the state of Wa I learned a lot on your approaches on diagnostics. That's helped me. I've dedicated some diags in your honor brother.
Haven't been there yet. Just watch his videos on YouTube. But hopefully this summer or fall I get a chance to get up there and meet him an get him to sign something an get pics. He is one of my favorite YouTubers. Keep up the great work Eric 🤘🤘🤘
Never been there, I just watch the videos. But I'll give a 5 star review. Why? Because it's funny how people spend thousands of dollars at other shops. Only to end up there. I took my girl car into a Big'O shop. And they want 2,000 to fix the ABS problem. And it was only there for tires. I told the sales rep. Your tech couldn't have diagnosed it. Or he would have found the broken wire. In short Mr. Eric O your brilliant. And your work is superb.
I have been watching Eric on YouTube for years. As a mechanic, Eric is a superstar in competence and ethics!!! Very nice to see. There are way too many non ethical service centers out there. Mechanics getting paid for up sales if needed or not.
If you wanna know how to do this right watch this guy and learn it’s not the easiest job but he does it better than anyone else I’ve ever seen. How do I know because I used to do it myself before I retired. Mark…
My Son &I enjoy watching you videos . You always find ways to fixed the problems and go out of your way too help others . Keep up the amazing work that you do . Like your ending ,If I can do it ,you can do it. 💪🙏👍👍
Pardon the long review.....
We weren't subscribers of SMA, however, a friend told us about them regarding a very specific repair we needed. After viewing the one specific video (regarding said repair) we called, explained our need (and that we are not too far from SMA) and Eric agreed to take a look at the vehicle. Once he ascertained the needed repair, agreed to do the repair, we scheduled an appointment.
Going to SMA saved us a fair amount in labor not to mention that he did a superb job on our vehicle. That being said SMA is not "around the corner" from us so using SMA for other maintenance and typical worn out parts replacement wouldn't be logical.
A couple of years back the friend who pointed us towards SMA had a major repair needed. Eric was kind enough to offer our friend some advice and wisdom as to why SMA wasn't the best choice because of the time and logistics of a major repair. With his advice our friend then used one of the very good local shops near us.
We've watched a few of SMA's videos and because of Eric's experience and forthright approach we've not only learned a few tips & tricks for the repairs we tackle but have also come to understand more about where and when to go for maintenance, worn out parts replacement and for those unique or special repairs when an Eric O. is needed.
So for the naysayers in the reviews (or comments) maybe stop and listen, actually be a reasoned mature adult instead of dissing someone because he won't "just return your call" from 500 miles away. We're only 37 miles from SMA and understand perfectly why this excellent mechanic can't attend to every person merely because they've watched one of his vids. That's just plain silly (they answered our call because we actually live reasonably nearby).
We're thankful to everyone at SMA for repairing our vehicle and glad we have had the opportunity to enjoy some of Eric's humor, outlook on life and his folksy wisdom on vehicles and repairs. If we ever find ourselves moving closer to the shop we would gladly let SMA take care of the repairs we aren't able to perform on our subies (even the rusty PIA ball joints, haha).
Thanks Eric. You and your wife are truly good folks and fellow NYer's.
I have been a mechanic all my life. I see what this man does as i have been watching his channel on you tube for years. Vehicles are complicated and getting more so. Taking the time to diagnose properly cost time and money. But money well spent. I appreciate the cander, honesty and humer of it all. Rust belt cars are a major challenge. What I love most is "Big Nasty" the Brake Clean" the "Red Wrench" and mrs "O". Keep up the good work and dont change at all. Keep it real!
I’m from Knoxville Tennessee. I’ve been watching Eric for a year or two now. He’s impressed me when these boys down here get into these LS set ups and can’t figure out the wiring and stuff. I usually send them to you. I tellthem all they might wanna watch some of these electrical videos you got to know where to go for the troubleshoot. I sure would like to meet Eric and just spend a day in the garage with him to watch. I kind of doubt if that ever happen. I believe the only reason he’s got bad reviews even the ones that’s ridiculous as because he’s so busy with his regular customers. It’s hard to work a new one in.
Eric was able to find and fix an issue that baffled the “master mechanics” at Toyota multiple times. He is a great guy, a talented technician, and we are very fortunate to have him in upstate ny.
Very nice family owned business, their YouTube channel has taught me so much more than just automotive info, there are still honest true Americans out there!!! Keep up the amazing work Eric O!!!!!
I'm not a customer as I live in Australia. But I wish we had this man here looking after our cars. I've watched a lot of his videos and can honestly say this is the type of service I was used to that no longer seems to be the case in most places I've dealt with.
He is honest, straight up tells it like it is, and doesn't overcharge or unsellable his customers at all. He charges a fair price for labour and appears to charge near what it costs him in parts. That's why he's always busy. I'm 70, started off my working life as an apprentice motor mechanic didn't finish, wasn't for me. But I learnt enough, especially off of a good old-time mechanic who shows the same respect for customer cars as this man does. I'm relearning a lot and also learning more, especially tracing the causes of electrical faults like he does. Thankfully, we don't use salt on our roads here at all, even in the areas where snow falls during winter. Basically, because the roads don't get covered that much in snow and ice. We have Black Ice spots at times, but it depends on the time of day. Dawn is the worst and nighttime. I must say, though, I'm surprised that some of the cars are still on the road. Here, they wouldn't pass registration unless you go to a dodgy inspection place, of course.
Wish him, his wife, and his family all the best for the rest of 2024 and into the future. You're a Great Mate, we would say here in Aussie land.
I am not a customer of this shop. My review is based solely Sounth Main Auto's YouTube videos. Eric is an excellent master mechanic and it certainly shows in his videos. I only wish we were closer to his shop, we would certainly be customers.
If my research Eric served in the Milatry, so thank you sir for your service.
👍👍👍👍👍🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
I'm in TX and you are the 1st New Yorker, I can say I respect. Your personality, knowledge, professionalism, etc. is outstanding. I do as much as possible mechanically and you are a true go to when I have issues. Just want you to know, you doing it in ways that have actual value for the DIY community. Thanks Eric 👏👏👏
Not a customer unfortunately. Eric O has taught me more about proper diagnostics than I could have ever imagined. I do most of my own repairs but without his videos I wouldn’t have done a tenth of what I’ve done. Your town is very fortunate to have your shop. I wish you continued success.
Viewer/Mechanic Review here. I would recommend Eric if you’re from his area based off what I see on the videos. Humble and great mechanic, electrical diagnosis is something not many are willing to tackle, at least in my local area in Chicopee, MA. It’s great learning a lot from him. They have great personalities (him and his family), I’d say they’re great people to deal with, without me knowing them outside of YouTube. If I wasn’t 5 1/2 hours away, and easily gave up on fixing my vehicle myself, I’d definitely bring it here. Highly recommend.
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