What clients say about Quantez Towing in Romulus Township (NY)
Honestly the nicest people I’ve ever met. I was stuck in a ditch at 2 almost 3 in the morning and no tow company other than this one would/ could help me. I was stuck for a hour waiting for other companies to show up when my husband sent me this company’s phone number and I said a prayer and called and lord did he answer. He didn’t even have a to truck with him he only had his suv and a scraper and a j hook. This guy is in my prayers and whenever any of y'all need help getting unstuck call this guy no one else. I promise you no one’s gonna give y'all a better pricing than him, believe that one.
I can’t say enough good things about Quantez Towing! My car broke down late at night, 70 miles from home, and they stopped what they were doing to come help me. They towed my car all the way back to my house without a second thought. On top of being incredibly reliable extremely reasonably priced and professional, they were some of the nicest people, friendly, personable, and genuinely caring. In a stressful situation, they turned everything around and made me feel taken care of. If I could give more than 5 stars, I would. Highly recommend!
I was stranded late at night on the side of the road,he noticed and offered help at a reasonable price...he was kind and had knowledge of what he was doing! I will be using him in the future...he got the job done efficiently and in a timely manner! I would recommend!
We were broken down on the highway when the owner of Quantez Towing saw us in need of help and didn’t hesitate to assist. He went out of his way to make sure we were safe and taken care of. The service was fast, professional, and truly above and beyond. We’re so grateful for his kindness and quick action. Highly recommend Quantez Towing — a business that truly cares!
Super nice and helpful. Our truck died while on vacation, these guys were the only ones willing to help out at night. Never needed a tow because the owner helped me get the truck running again over the phone. Even followed up with us to make sure the truck had gotten us back to our campsite. Highly recommend these guys!
Quantez was so helpful, quick, and reliable. He offered a fair price and his positive attitude and hard work ethic lifted my bad mood caused by my car troubles!
★★★★★
I had an amazing experience with Quantez Towing! When my work truck got a flat tire on the highway, Quantez stepped up big time. Not only did he offer a fair price, but he went above and beyond to help me out. His wife was incredibly kind, driving us to AutoZone to grab tools before they closed something most people wouldn’t do. Their dedication and willingness to go the extra mile made all the difference. Highly recommend Quantez Towing for their professionalism and exceptional service!
Professional, friendly great value . Absolutely 💯 recommend using quantez towing. I was able to arrange my tow in minutes and the vehicle was delivered perfectly without any issues
I was broken down on Rt 96. Quinrez towing was driving by and stopped to help. They went above and beyond all expectations to get my loaded trailer to its destination and went back and towed my car to the mechanic. They were extremely helpful and we had a good time making the best of a difficult situation. I highly recommend their services. Thanks Andrew
Answers phone right away, very friendly, easy to deal with, arrives quickly, very helpful, very reasonable on price. Was able to get my 17 chevy 2500hd crew cab short box diesel where it needed to go. Would definitely use Quantez towing in the future. Thanks!
This place is terrible don’t go here for any reason they destroyed my car and now won’t answer any of my calls or texts. I had a breathalyzer installed and I was informed that no wires would be cut prior to the installation. All said and done they called saying it was ready. Well it only worked one day. Leaving me stranded at Walmart ended up having the car towed home where it sat for over a month with no help from the installer. Ended up having the car towed to Benchmark. With an entirely new device installed. Where they found multiple cut wires exposed to one another bunched up in a ball of duct tape. While some wires were left completely cut and uncovered. There was a constant electrical arcing. The hood latch was destroyed with a pair of pliers “bmw used a special tool to remove” see photos for damages!!! Im now stuck with smartstart calling me telling me I owe them money because the owner won’t answer me to take the device back. So on top of coasting me over 3,000 dollars in work to fix my car and the tow fees plus having another device installed I’m still being charged for a device I’m not using because the owners won’t answer my calls or texts.
This guy is awesome if you’re ever in need give him a call his service is beyond excellent. He came out around midnight on Thanksgiving when no other towing company would and help get my vehicle to where I needed it. I wish I was able to give him 19 Stars because he deserves it customer service is beyond excellent..
I called for a tow, It was LESS than 10 minutes and was met by Quantez! Ever so helpful! Went ABOVE and was personable with us. Best Local Tow Service! Quentez and Wapeka make a GREAT TEAM!
24/7 TOW SERVICE, DEPENDABLE SERVICE, SAFE LOADING, FAST TO RESCUE! I WILL be using again! And referring friends! Thank you Q&W 24hr Towing LLC for the save! Much appreciated!
Q&W Towing helped us get our car back home, took extra care with our property, and listened to every request! They offered repair services that are close and reputable, were very affordable, and professional. Thank you and it was refreshing meeting you and we will definitely refer you to others and call you every time we need a tow!
If I could leave 100 stars I would. We were stranded 5 hours from home early in the morning and called for a tow truck. The owner and his wife showed up and before putting our truck on the flatbed made sure there was not an easy fix we missed. He brought our car to a local garage and made sure it was fixed properly. He even went out of his way to FaceTime us from the shop to calm our nerves then out of the kindness of his heart drove our car back to us. If we lived closer we would invite them over for dinner. You don’t come across genuine honest people often. This whole experience left me with a renewed faith in humanity. I would absolutely recommend them.
Easy 5 star review! The driver I got; Quantez, was amazing. My car was in a rather challenging spot but, Quantez took his time and treated the vehicle as if it were his own! The professionalism and services provided couldn't have been any better. I will definitely use this company in the future and I highly recommend Q & W 24 Hour Towing to anyone that needs towing assistance. Thanks again Q & W!
This company helped me when I was in need and he was absolutely great!! Even though it was soooo hot out he got me off the side of the road in Geneva and took me over 30 miles home. He didn’t over charge like some companies do, he was fair and def there for the working man/woman!! If you ever need a tow and he’s an option def call Q&W first!!! Thanks!!
God bless Q & W Towing! We were stranded on a upstate NY highway (little to no cell reception) with a flat. They pulled up and asked if we needed help. He and is wife were so hospitable! They even allowed our dog to be transported to the repair shop! Please support this AWESOME business-you won’t be disappointed!
I had my ball joint and CV shaft break on me, and they came out as soon as they could, went through the hassle of trying to get the vehicle onto the flatbed tow truck, and went above and beyond with their customer support, and their hospitality. They’re extremely friendly, and patient people, as well as going the extra mile to make sure you’re in the right hands. I would 10/10 recommend this company to anyone.
My muffler fell off was on the side of the road and Q&W towing took me to get my muffler fixed and they didn't even charge me I'm thankful to have met they are the best
AMAZING! Some of the best costumer service I have ever received. I was in a car accident last Friday, the day before leaving for vacation. The owner, Quantez, was very communicative and called me with updates as he was nearing my home. He was beyond friendly and thorough. Not only was my car chained from the frame, but he also tied it down from all four tires as well. He was so friendly and showed/explained everything he was doing while he worked. He assured me my car would be safe and locked in a storage unit on his property over the weekend, and would be towed to the shop on Monday. I couldn’t have asked for a better experienced during such a stressful and badly timed situation. This is someone who is truly passionate about their business! Thank you Q & W!!!
I'm so glad Q & W came to the scene to pick up my car which previous caught fire. They were very friendly and fast to get the car out of the parking lot and on its way. Even Triple AAA didn't want to tow my car, I'm so glad Q & W did! Thank you for taking my car! It's one less thing I have to worry about!
Great customer service. Very communicative, friendly, efficient and comforting during a stressful situation such as hitting a deer 🚘 🦌☠️ I would highly recommend their services!
These guys are amazing. I had ran out of gas on the highway and I was sitting there trying to figure out what to do when they pulled up. They offered to tow me to the nearest gas station for a VERY reasonable price (like for real i was shocked). I was on my way to an important event and I was able to make it there on time because of them! (and this was on a holiday too) Super nice and chill couple. Would 100% recommend to everyone.
Q & W Towing is a excellent company. My 99 year old Mother and I were stuck on this cold and rainy day, with a flat tire in Geneva NY, I called Roadside Assistance for help. Other towing companies wouldn’t come. We sat waiting over 1 1/2 hours. When I called Roadside Assistance back they called Q & W Towing. Within 15 minutes Q & W Towing was there.
The man was professional, kind and very helpful. My Mom and I are very thankful for your help. I highly recommend Q & W Towing to everyone.
Thank you again!
Q & W 24r Towing saved the day when other towing companies were either too busy or refused to work with my Erie Auto Insurance roadside assistance. Not only did they show up in a prompt manner, but were eager to offer a ride for my passengers in a well maintained H3 and understood my frustration with the roadside assistance agents. I am the owner operator of #BennyjetPlowing out of Rochester, NY/Park Ave and understand what it is like to get last minute calls for plow jobs. Q & W Towing showed me the same respect I show my vast array of customers and did not try to charge more than they had to! Q&W also took the time and patience to carefully load/unload my F-250 that still had my Fisher XV2 Plow mounted to it… Hence, to say I am grateful is an understatement as Q&W made it a point to help someone else in need and during a holiday! #BizDoneTheRightWay #PutRespectOnTheirName #TheDifferencePrideMakes #Q&W #BennyjetPlowing ❄️💪🏽
Our insurance company coordinated the tow we needed with Q&W. They were THE kindest people! They arrived very quickly, explained the process and excercised professionalism and safety protocols. I would HIGHLY recommend their services to anyone! Support this local business should the need arise!
Q & W towing is by far the best towing service I have worked with in the 8 years I've been driving. Not only were they beyond friendly, but there services were quick and efficient. The price was extremely reasonable for being towed a half hour away. God forbid my car breaks down again, but if it does I know exactly who I'm calling. Highly recommend to anyone and everyone.
These two individuals were very professional courteous and knowledgeable fast but safe much appreciated I’ll recommend to everyone that will listen you need a tow call them support your local businesses. JRCSR 🛻🚗🚕🚛🚚
Amazing service. My boyfriend and I were stuck on the road today for about 5 hours dealing with insurance and as soon as we got in touch with Q& W they came to us in a matter of 15 minutes. In addition to this, they provided us help with travel and reaching our destination over an hour away. Their eagerness to help and true care for others shines through all that they do and I felt at ease and almost at home while driving back with them following my accident. We reached our destination in a timely manner and even received extra advice from Q on what to do with out vehicle given that we were so far from home. Thank you simply is not enough for the help Q & W were able to provide. They were truly our guardian angels today! 100/10 recommend their services to anyone!
