What clients say about Ketchum's General Repairs in Duanesburg Township (NY)
Truly exceeded expectations. I brought my car in for a brake pad & rotor replacement. Made an appointment for a week out, brought my own parts from autozone. They didn't give me a hard time about that, which i really appreciate. Whole thing was done within the day. Found a leak in my oil tank, called to ask me if they wanted it repaired, replaced it for a great price. They also changed my oil. Yesterday i noticed they filled up my wiper fluid too. It's been a minute since I've received a service that went above and beyond. Will bring my car to these guys in the future for sure!
I have been coming to ketchums for a while now. Best mechanic around. I had brake issues and they squeezed me in their tight busy schedule and took care of me. Professional and super friendly. Highly recommend
These guys are fantastic! We hit a coyote and Duanesburg at 5 o’clock in the morning, and they came right out to pick us up. Not only that, they brought us to the nearby diner while they checked out the car, and came to us frequently with updates. They worked seamlessly with a local body shop to get everything fixed up, and offered exceptional service and communication throughout the entire process. What started as an unfortunate day, ended with us counting our blessings that we broke down where we did and ended up in their care. If you are a local looking for an honest, competent, and courteous shop to bring your car to, the search stops here!
Wrecker driver went out of his way on a late afternoon to help me get a project put away in a safe place on his own time! I never had any repair work done but I have to say I respect the man who helped me and thank you! My dad was a wrecker driver and he would never pass by anyone on the side of the road who needed help! this place reminds me of the times when repair shops actually took care of the locals.
Was driving through on a long trip and needed emergency brake help. They squeezed us in even in their very busy day and we were back on the road in a few hours. We can’t thank them enough!! They were super great!!
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