What clients say about Valley Falls Auto Repair in Valley Falls (NY)
It is a challenge to find businesses that truly believe in Customer Service. However, Kyle and his family/team continue to impress. My most recent experience had Kyle going above and beyond. He is an honest and very talented mechanic. I will not take my vehicles anywhere else.
If your car needs service I strongly recommend you stop in and meet the team.
Been using this garage for about twenty years. New owner is awesome, as was the old. Always make it as inexpensive as possible for me, to keep my beaters running. Lately sometimes there’s a slight delay, but I guess if you’re a trustworthy mechanic you’re going to be booked up.
Kyle is awesome. He explained everything going on with my vehicle. He was very accommodating with our schedules too and made certain we had our vehicle back before vacation.
I'm sure these guys are a decent shop but my encounter with them soured any business I would have brought in for them.
Very rude and stand offish when calling over the phone for repair quotes.
It seemed as he realized he wasn't going to make a bundle on the repair so he said he didn't want to do it.
Thumbs down at best on the C.S portion.
Can't speak on the service quality but they've been in business for some time in the area and I'd figure it's more the adequate for the area.
