What clients say about Byron's Patterson Auto Body in Patterson Township (NY)
Another excellent repair job well done with the utmost professionalism. I have been using Byron's Patterson Auto Body for nearly 2 decades. I will only use them for my Auto Needs
Second time using Byron’s. I got my car towed there in the middle of the night this time and they did everything they could to help me. Not only did they fix my car, replace my transmission, etc but they washed and cleaned the inside!!!!!! Awesome team. Also the Hertz in there is incredible!!!
We needed NY State Inspection, tire rotation
Upon checking their records, it was determined that only the NY State Indpection was needed, thus saving time and expense.
Trusted family owned 2nd generation and going locally owned .
They take the worry and troubles away so you don’t have to at stressful moments with your vehicle . Working with you and insurance if needed highly recommend. Their work is guaranteed. Compassion and quality all in one . I highly recommend. Look to further and call them for your automotive needs .
If you are looking to find a "home" for your vehicles, I HIGHLY reccomend Byron Patterson Auto Body. I just recently scheduled an appointment to have all 4 rotors and brake pads replaced. They told me the existing brakes were excellent and I didn't need brakes at this time and I have plenty of brakes left. They did discover ( because they are extremely thorough) a bad tie rod which needed to be replaced immediately. Here's what I love about them. They have never tried to do work unnecessarily. They could have easily sold me goods not needed. It's called ," honesty. " So, because they saved me so much money, I was able to buy 4 new Michelin tires from them ( which by the way ) their prices are very low priced. Overall, Byron Patterson Auto Body has everything you are looking for. Honest, thorough, great integrity, and always looking out for all customers, new and old. You can be assured you will get the best service at an affordable price. Call them and schedule an appointment. You won't be sorry.
From the first call that I made with James to the day I picked my car up I was treated like I never was before from a Automotive body shop .Very professional and precise on the work they do.
Great place, local, excellent fast service. Never had a problem I trust them. I take all my cars to them. Cleannl location, free coffee, place to sit and wait inside and out.
Review
It is very important how a customer feels when they arrive at An Auto Body shop! The anxiety in which you are in because of whatever occurred can be very overwhelming! I can say that I was immediately put at ease and the assurance of being taken care was from the beginning to the end! Michelle was wonderful in her communications to me (texts, cellphone and emails) and explained everything! I was in good hands. James also was clear on the replacement of my bumper and fog light… and very accommodating. No hiccups. Stephanie was very helpful in my pickup when all was completed. My 2005 MB ML350 SUV (referred to as Old Betsy) was restored and looking great ! Byron” s Patterson Auto Body I would absolutely recommend and do appreciate their establishment! Top notch! Thank you!
After someone struck my vehicle, I was understandably frustrated that another person’s negligence left me dealing with the hassle of repairs.
My main concern was whether my car would ever look the same again, given the way it was hit. My husband did some research, and the answer became clear: Byron's Patterson Auto Body. After reading their glowing reviews, we felt confident they would handle the job with care.
Their location was incredibly convenient, and they even provided a Hertz rental car on-site, which made the whole process much easier.
When we received the call to pick up my car, my husband and I were amazed. The bodywork and paint were flawless—it looked as if the accident had never happened. Thanks to their expertise, my frustration was replaced with relief and gratitude.
This review is for auto body repair. In short, my experience at Byron’s Patterson Auto Body was excellent! From the initial phone call to picking up the finished car, the process was handled with utmost professionalism, including coordination with insurance and a car rental. The vehicle looks and drives as if it was never in an accident. Read on for the full version review.
After an accident, I researched body shops to find one capable of restoring my car to its original condition. The damage affected the front and right side, including the right-front wheel.
I chose Byron’s Patterson Auto Body based on their strong reviews, credentials, and the fact that they have a chassis machine, alignment rack, and full repair shop under one roof.
With past experience in the automotive repair and restoration industry, I wanted a shop that doesn’t outsource chassis work, alignments, or heavy mechanical repairs. Having all the necessary skills and equipment in one facility ensures a better outcome, especially when suspension or other mechanical damage is likely.
Upon dropping off the vehicle, Byron’s arranged a rental car (also in-house) and coordinated insurance approvals through the completion date.
The owner, James, explained the repair process in detail and confirmed that OEM parts would be used on our late-model vehicle.
The other driver’s insurance covered all costs, and Byron’s handled every aspect of the claim. I was kept informed but didn’t need to make any calls beyond my initial accident report.
Byron’s completed the repairs within the estimated timeframe. Pickup was seamless, and James personally ensured we were satisfied with the car’s appearance and drivability. He detailed the extra care taken to ensure the vehicle was fully restored.
The car drove as it did before the accident. The safety and convenience system sensors, located at the front and steering column, were calibrated to factory specifications and functioned perfectly again.
Cosmetically, the repair is indistinguishable from a factory finish. The vehicle’s tri-coat pearl metallic color, which is challenging to match, was perfectly replicated. Equally important, the “orange peel” texture matches the rest of the vehicle flawlessly. Even to a discerning, experienced eye, the repair is invisible.
A close inspection of edges, corners, moldings, strips, and seals reveals no overspray or taping edges. Bolts and other components under the hood were carefully replaced, leaving no trace of disturbance.
As a meticulous and hard-to-impress client, I am thoroughly impressed by the professionalism and quality of work at Byron’s. If your car is your baby and you want no trace of the horror from an accident, I highly recommend this shop.
A deer darted out in front of me and did quite a bit of damage to my beautiful Lexus. Patterson Auto Body did a phenomenal job repairing my car. It looks brand new. Their work is superb. The owner is wonderful, so is his staff. The shop is beautiful and so clean. My car was detailed impeccably. I am so happy. I highly recommend Patterson Auto Body. They go over and beyond your expectations.
I dropped my car off for inspection and to buff out a scratch on one of my doors. They buff the stretch till it’s completely gone. Just incredible. They said well we did the best we could. And I couldn’t find where the scratch was. They are amazing and did it in record time
Michelle was great. Shop is clean and neat. Very knowledgeable about the insurance process. Rental pickup at the shop which was great. Highly recommend if you need auto body work.
I was unfortunately involved in an accident with my truck. Bryon’s was conveniently partnered with my insurance company and are close to home for me. From start to finish, they were a pleasure to work with. Super professional staff, awesome manager in the front, and their workmanship was stellar. I couldn’t believe how great the repairs came out considering the damage they were working with. The owner is a great man and you can tell he truly values you as a customer and takes the time to talk to you personally and address any concerns or needs/requests. You don’t feel like just a number to them. He has a great group of workers, that’s for sure! They’ve made me a customer for life.
Matt was very effective at communicating, especially requesting for me to expedite insurance company that wasn’t responsive.
I am very happy with the appearance of my repaired vehicle, exterior wash was nice, interior detailing was a pleasant surprise
Great place, warm and welcoming! They did my Fiancé's CRV oil change, etc. and My sister's Jeep Cherokee wheel change after she had caught a flat (and she lives in CT). Their knowledgeable, explain everything in detail and even if they don't have a part that's needed, they refer you somewhere else or of course give you the option to have them order it and do the job, depending on your time schedule. I even went there for my WRX tire change, hoping to get a plug but the nail was on the outer side of the wheel so needed the replacement. They offered to change it but needed to order the tire and wouldn't get it until that afternoon, so since I was kind of on a time restriction unfortunately, he referred me another place and got it changed within the hour. Really good place, Bryon's and takes a lot for me to leave reviews for places so, I would/will highly recommend this auto shop to people!
I had a great experience at Patterson Auto Body! I went in for new brakes and an oil change, and the service was fast, professional, and honest. The staff was super friendly and explained everything clearly. My car runs great now—I’ll definitely be coming back!
Great experience at Patterson Autobody! I got all four tires changed, an alignment, and an oil change—everything was done fast and professionally. Mike was super helpful and explained everything clearly. Honest, efficient, and friendly service. Highly recommend!
The service department is top notch. They got my car in the shop in a timely manner when I was having an issue, Mike was through in explaining what was needed and I was back on the road in no time. The waiting area is way nicer than you would expect in a shop and everyone in the office was pleasant to deal with. I've also dealt with them in the past with car rentals and needing my car towed and they were always ready to help and were professional.
Fantastic job overall! While considering a body shop after an encounter with a deer I wanted to use one that was: 1. Local, 2. Looked clean and professional (having driven by it for many years), 3. Was an authorized Mopar shop, 4. Had great reviews. Byron's fit all that criteria and I was not disappointed - after the initial phone call, their tow truck was in my driveway within a half hour, I had a rental car ready within two hours, as they have Hertz rentals on premises. Parts were ordered the next day, I received timely updates either via phone or email and my vehicle was completed within the estimated time frame. As they have a direct account and a relationship with my insurer, I had to do absolutely nothing. For a medium size, family-owned shop they operate more like a large, upscale brand dealership, where courtesy and customer service takes precedent. In the end, the rather substantial repair came out flawless, my vehicle was cleaned, detailed and looks brand new. I whole heartedly recommend Byron's and will be back for any further maintenance work.
Great work, my car had over 13k worth of damage and when I picked it up it looked brand new. Their paint match is amazing, they really go above and beyond. Michelle was great with booking me a rental. They go above and beyond with everything even down to the smallest detail.
I took my 2021 Veloster N for a rear Bumper repair and it came out like new and it blended so good with old panels that you couldn’t see the difference. Someone rear ended my car and Jim Byron was able to get me 2 quotes, one for aesthetics repair and other for whole bumper replacement and after removing bumper I needed a new one . the bumper was ordered ASAP and it took 2 days to paint and install the bumper. Other places couldn’t find the bumper and they wanted about the same price or a little more . Thank you Jim Byron and his staff for a pleasant customer experience and for being able to expedite the repair. I would definitely recommend this place to anyone looking to do any Autobody work or rent a car if you need one. it’s an all in one place for any car needs .
One of the best experiences I've had, ANYWHERE! Everyone, from the front of the shop to the back, is Cream of the Crop. Professional and personable. I don't know how they did it, but after a small fender bender my car looks and even drives better than new. And even though parts may or may not be backordered, they were super fast. Before stopping in, I'd had numerous recommendations from friends and family alike, and they were 110% right. 10/10 THIS WILL BE THE AUTO BODY YOU COME TO SWEAR BY!
My experience with Patterson Auto Body was fantastic. From the time of my first call they got the ball rolling right away. My car was fixed in 6 days!
They even detailed and cleaned inside and out. Thank you Michelle and Stephanie for your help and professionalism. Thank you to James for the excellent quality of work and for towing my car to and from the dealership to have my mirror calibrated. I would recommend Patterson Auto Body to anyone I know.
Website
