Shrub Oak Auto Services Inc in
Baldwin Place (NY)

I don't know where to start... I have been looking for a car with manual transmission for over six months since my old fateful FIAT 500 got totaled during the flood back in September 2023. While looking I had 2020 Acura ILX (with only 12K miles on it) which I hated with passion because of all the new hi-tech features and mostly because I had to maintain it trough the dealership. One day last week I was visiting a friend in the area and on the way back I stumbled at Izzi's place - and there it was, a 2013 Subaru Impreza with stick shift in a fair condition for the price. Long story short - by the end of the day I was the new owner of the car. ...while test driving the car it started to rain so I couldn't really hear any noise at low speed. The next day when I came with the new license plates to pick up my new vehicle immediately as I stepped on the road a whining noise appeared - coming from the transmission which persisted with increasing the speed. Also 3-th gear was "kicking back" under load. Once I got home ~ 30 miles away I called Izzi and told him the story... He apologized and told me that he will do whatever it takes to make me happy. What a gentleman - one in a million ! The next day I drove the car back to his place and left it there for full service. Izzi is about to put new transmission, new CV axle, new radio, PCV valve kit and new pair of windshield wipers at zero cost for me. He even offered to drive me home the day I left the car! I have never met or thought that a car salesman like Izzi still exist ! If I lived closer I will use his service for maintenance and repairs - it's very nice to know that your car is in the right place when you need even just an oil change. We live in a world of fraudsters and hyenas when it comes to cars sales and repairs... and thank God for people like Izzi - there is still hope! My car will be ready in the next few days and I have no patience to drive it home on it's new tires and so on...life is good !

Izzy treats you like family! He keeps an open line of communication at all times and explains to you what's urgent and what can be held off to save you money when it actually counts. He works with you every step of the way and doesn't push you out to get the next vehicle in. From personal experience; he rectified a lot; if not, all of problems, trivial or not, to both of my vehicles and one of them being a 20 year old vehicle. He's a pleasure to do business with and I will continue to drive from Long Island to go see him. Thank you for all you do Izzy!!

Excellent customer service, highly recommend Shrub Oak Auto. Thank you for the great work

Isi was able to obtain parts that local dealers as well as Ram cooperate were unable to help me find. He obtained the parts, did some testing and found out I didn't need all the part recommended by dealership and performed the work timely. I highly recommend Shrub Oak Auto Services to anyone who is looking for fairly priced excellent work.

If I could give this place more stars I would! This is such a gem in the Mahopac area!!! Cannot recommend this place enough. Izzi is wonderful, helpful, and honest. The work that gets done is quick and done well! Easy to get your car in, questions always answered, and quality turnout. Don’t bother going to another spot, this is where you should go for any car repairs & maintenance!

Great trustworthy service at very reasonable prices. I've had everything done from oil changes to a full engine replacement over 18 years and no complaints. The owner Issie is a great guy. I would definitely recommend Shrub Oak Auto.

Friendly, honest, and highly experience mechanics taking care of my vehicles for years!

My family has been using Izzy for years. He is the best and most honest mechanic around. His attention to detail is very clear in his work.

Izzy and his crew was very helpful and knowledgeable about what was going on with my vehicle. The service was fast and I’m glad to be back on the road. Thank you again!

Izzy has been servicing my cars for as long as I can remember. He's honest, fair, and knowledgeable. Now that cars are becoming more like rolling computers, I have been amazed at how Izzy and his crew have kept up with the newest technology. You don't feel your getting a sales pitch like when you go to a dealership. 40 year Yorktown resident Billy Rella

Always honest, never had to worry about if I’m getting ripped off. When he fixes something he stands behind it. Highly recommend!

Izzy is the mechanic you can trust with any car.. Fair prices, and most importantly, you will know the repair is done right.

I went to Shrub Oak Auto for an expensive repair. I had never been there before and had only one recommendation to go by. These guys went out of their way to find a more economical solution, and fixed my truck, for about a third of what I had been quoted elsewhere. Kudos to Izzy and his crew.

As always, Izzy was great! I took in 2 cars today - both were fixed well, and the pricing and customer service he gave was first class!

Izzi is the best at diagnosing the problem and solving it in a timely fashion and charging a very fair price. We trust him implicitly.

Excellent work very respectful affordable honesty. Most important thing is finding a honest mechanic in today's world. Highly recommend them.

This is my first experience with this shop. They were very professional and did everything I needed for a great price. I recommend this shop!

Reliable customer service with the right price done on time as promised.

Izzy is very knowledgeable on all aspects of car repair and maintenance. He’s thorough in explaining the details while making it easy to understand. His consistent reasonably priced work has kept me coming back for almost 20 years.

There is no other place I’d go for my car needs but to Iz at shrub oak auto services. Ive been coming for years and my car is going strong He’s super honest and he’s always so accommodating down to offering me coffee while I wait ! Impeccable customer service Thx Iz! Jennifer Schildwachter

Staff is amazing here! Unbelievable service and very honest! Communication was great about the status of my vehicle. What more can you ask for?!? I will be a long term customer for sure!

Needed repairs in a hurry, they were happy to oblige. Great service! I will definitely be returning.

Izzy and his team are amazing! Extremely trustworthy, reliable, honest, professional, and terrific to deal with! They perform quality work and stand behind all that they do. I have been using them for many year, for multiple cars, and would never consider going to anyone else. It is rare to find people that truly care about you and your family the way Izzy does. I am thankful to have found them and relieved to know they are there when I need them.

Great new location, same top notch service and Isi as always is a pleasure to deal with.

New customer - Izzy was very accommodating and provided excellent service, advice and professionalism. Kept me informed throughout. I was very satisfied and in this day and age its hard to find. Fair, honest price and job well done. Thank you for remaining steadfast in you mission.

I always take my car there for my annual inspection. The customer service is excellent and the team there is quick and efficient! It is always a wonderful experience!

Great Mechainc's. The owner makes sure you needs are met, never trying to sell you on things you don't need. No up selling, fair and honest.