Dustin's Auto Body in
Cherry Valley Township (NY)

This place took good care of my car,they checked out our transmission and told us it was good when we thought different. They put a new wheel bearing on as well and told me everything I needed to know. Thanks for the great work ?. Would definitely recommend.

Completely unprofessional and petty! Wasted my time and their time. Called about wheel bearing because I knew my rear passenger one specifically needed to be done, my mechanic at Barrett's reminded me I just had it done last summer at Dustin's and suggested calling because it didn't mention what side and I couldn't remember. I gave Dustin my invoice close to a week before because he couldn't find it and he wanted to order the parts. I called Dustin the day of the appointment to make sure he had the part and I wouldn't be waiting, he said they made sure it was in stock but it still had to be delivered because they wanted to make sure it needed to be done. After waiting an hour the part got delivered, after waiting another hour he came to tell me things he felt were wrong with my car( I just got my car from my mechanic and specific things were discussed and didn't need the extra just what I came for and he knew this) he then proceeded to tell me that in his notes they did the driver's side! So I sat that for 2 hours for you to tell me you had it in your notes you did the opposite side I told you I needed done I could have had my mechanic do it already! I told him he wasted 2 hours of my time he then told me I wasted his time also completely his fault if he told me what he had in his notes and didn't assume I would get the work done there no matter what! I let him no I didn't plan for them to work on it if that was the case so they parked my car in a big mud puddle almost impossible for me to get into. Nothing but dumb and petty. If he had told me from the beginning instead of wasting time

Dustin and Mark are so good about getting cars in and out in a timely fashion. I greatly appreciate that when my muffler was about off they got me right in, ordered the parts and were able to fixed it that day. I highly recommend Dustin's Automotive.