What clients say about Reiter's Marina, Inc. in Sandy Creek Township (NY)
Special Thanks out to Bruce & Josh on taking care of my Hydraulic steering on my Crestline boat. THANKS BUNCHES Chris Dembecki. Very Professional Top Notch Marina!
Bought my boat from Bruce from Reiter's. He set it up with some nice options, and I've enjoyed it since. Any and all work I've needed done, was handled promptly and after 10 years, it still runs great. I highly recommend Reiter's for sales and service.
Very nice people, we have mostly dealt with the woman ( sorry, I forgot her name). She is very knowledgeable and helpful every-time we have been there . They even had to give us a tow once. Great customer service, Thank You. Ron and Kim D
Fishing vacation saved by the friendly staff at the marina. Pulled in with our bass boat hoping for an appointment sometime during the week, they had us back on the water in a hour! Thank you so very much!
Showed up with my motor to be worked being told it would be right in and right out on the phone the previous week now changed into I'll get to it when it warms up we don't have heat in the building.
Might be good if you buy a boat here but do NOT expect any assistance if you purchased somewhere else. They did not even bother to answer my email about a leak in my 2019 Starcraft. BUT this is my experience with 3 other Starcraft dealers so next boat will be a Lund!
Took my boat there for winterization late Friday afternoon, they called me late Saturday morning all done ready to pick up. Very quick service with a smile ?
LATE Friday afternoon July 4th weekend. Get a flat on the trailer. These folks were awesome and got me back on the road enjoying the vacation in no time with a spare they had in the shop. Thank you !!
I bought a boat and it had a tick in the engine. I Left the boat at the end of May to try and get it fixed. They told me it would be done July 4th as there were other boats ahead of me. I called to follow up with the them throughout the process to see where they were at as they would never reach out to me for an update. July 4th hits and they still didn’t even start my boat. I continued to call and they kept telling me that it would be in by the end of the week every week for almost 2 months. I just received my boat August 24th. They charged me $1079.00 dollars for the diagnostics and fixing a bent lifter. When I showed up they had not diagnosed anything and The ticking was louder than before and they told me to run it out on the water and that it would be fine. First day out and the engine blew. We call them and all they can say is sorry with no remorse. I would not recommend these folks and would not let them touch a boat of mine due to the poor customer service and lack of fixing of my boat for over a grand.
Great place to buy or have work done on your boat and motors. Everyone is very knowledgeable, honest, and friendly. More than willing to help you out with your problems. Also reasonable prices
Nice inventory of boats. Staff answered all of our questions and was very informative. Quality of merchandise and customer service was good. Visit helped us in our market survey analysis.
The absolute BEST & ONLY marina in all of Oswego County!!! Highly recommend Reiter's Marina in Sandy Creek, NY. Bruce Walker, the owner is fabulous. He cares about each and every customer, boat & guest that comes by. They have a fantastic spot, conveniently located on the Lake Ontario. 2400 Square foot ship's store & parts department, with tons of inventory. Reiter's Marina has a protected basin with 20 SLIPS featuring EZ Dock Products. A great launch ramp & custom rigging. They are an A+ Accredited Better Business Bureau Member and well-known for their customer service! Thanks Bruce, your friend, Sarah P/Skyline Publishing-2018 Oswego Co. Community Directory
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