We got into a car accident and somehow, the worst part of it all was dealing with this tow company. Our insurance (Geico) automatically assigned Val-U Auto (another tow company based on Owego) to carry our car from this lot to a collision center. Unbeknownst to me, we had stepped into an episode of “Rural Tow Truck Wars.” It turns out that Val-U Auto and Meyer’s Towing have some beef, and they refuse to work with each other. Therefore, the burden of this falls on the consumer to navigate. There is no signage, no information posted anywhere about this. In addition, I was appalled by the total lack of professionalism. I was spoken down to, treated as incompetent, and actually scolded for the whole situation, as if I was a child. Mind you, it was my first car accident in my life, and Camillus PD automatically towed our car to this lot. In addition, it was disturbing to overhear a conversation by staff in the back room discussing using “expired toothpaste,” and then an employee walked up to me with a large wet spot on her shirt, with toothbrush in hand.
My car got impounded and put in their lot. Not only were they rude and hesitant to give me a set of keys i needed out of there when it was impounded to get into my house. A couple days later when i came to get the car i paid the lot fee and got my keys which had scratches all over the FOB, I could obviously tell that it had been dropped by the piece of tape holding my key together. When i finally got in my car my license plate bolts were not in my car or in their spot and i was only givin 2 bolts to use for 2 plates (they require 2 bolts minimum per plate so i can drive according to the law) When i was ready to leave their was a mercedes parked in front of me that nobody could get to start and i had to wait for their tow truck driver to try and start it he was unsuccessful. He had to resort to grabbing a tractor and pushing the car next to me out of the way allowing me to make 10 3 point turns to get out of there. Very unorganized business and very unprofessional, difficult to deal with
Blown away by the service and hospitality of this company. They went above and beyond for us when we had our truck break down while towing our camper. Would highly recommend to anyone needing any towing service. Thanks again!!!!
My mom,90 years old, had a flat with a tornado warning looming on the horizon… Meyers came to her aid within 10 mins and changed her tire in minutes. We can’t thank them enough for their prompt speedy efficient service!
Top notch best service from any towing company by far. Dan and Patty are so kind to people and go out of their way to help us out!! Thanks so much- I love these guys!!🤘💙
The crew came out on the thruway. Took care of my mom until I got there. The garage had the car repaired the next day. Great work at a good price. Highly recommend.
Got picked up after a wheel bearing broke. Had an incredible experience and was promptly taken care of. Both gentlemen who worked with me were friendly and made sure I was safe. Thanks to them, I was able to continue my trip after a few hours of downtime. Thanks!
Disgusted With the unethical, unprofessional, uncommunicative acts these guys provided. I would rather walk to the dealership and buy and new car then pay these guys to get my own. The amount of things they purposely did to charge me more and waste my time is unmatched. I know this review won’t do much. But even if it helps one person I hope nobody ever ever uses these guys and have to deal with the the sleezy unethical tactics and behavior I had to deal with. STAY AWAY please!!!
They towed to a business I work with, “didn’t like the check” that the driver gave to Dan Meyers himself so he took they’re driveshaft and left the truck and trailer connected in the road. I called the company and Dan himself and tried to get them to move it into the lot and give us the driveshaft and we would take care of the bill but they wanted additional fees to come out to complete the job that should have been done to begin with. By the end of the day after being around 6 hours late they arrived to drop the driveshaft off after I already took care of the truck in the road and they decided they may take the truck back to their shop. Dan was very un professional and even hung up on me, this company will never be recommended by our company for a tow.
Dennis from Meyer’s Towing was not only prompt and professional but also made us feel calmer about the situation with our vehicle. He went above and beyond what he needed to and we were able to get back on the road quickly because of his amazing assistance!
Website