Alex and Dylan at AutoZone Bellmore, NY get 5 stars! Knowledgeable, friendly, and incredibly helpful—they solved my issue on a Sunday evening. Excellent service and highly recommended! Thank you Alex and Dylan!
Been shopping at this specific location for a while now. Always helpful and resourceful
Thank you guys very much at the Bellmore location
HIGHLY APPRECIATED
Aaron was very helpful getting a check engine code, and recommending best parts for my repair.
He's thorough, knowledgeable with a very pleasant demeanor.
So the counter guy would not warranty my battery. When it clearly has a sticker May 2024. I have spend thousands of dollars through out the year and the one thing he can't find in my account he will not warranty it. When in plain English it says may 2024 on the Battery
Today a sales associate named Aaron helped me with coolant and a battery replacement inquiry. He was straightforward and presented options. He even gave me print outs of parts to purchase so I could do my own research. I will be returning to this location because of the positive interaction.
I want to tell you that Phil and Andrea just helped me out when my truck died right in front of the Autozone Store front. These two went above and beyond to help me out in a tight spot. Tonight was a freezing cold and windy night where no one wants to be outside but there they were helping me to get going. Every company should hope they could find a Phil and Andrea to work for them because they just made me an Autozone customer from here on out!
Probably the worst of the Autozones I've been to. It's close by so it's convenient. I'd rather just go to the store in Bethpage. Employees there seem un engaged and slow to help. Expired sale stickers still on items just to find out that it's regularly priced at the register. Why not come out from the back and get your store up to date. I like autozone just not the Bellmore location.
Daniel T. Was extremely helpful. This place is great. Perfect location and very helpful staff. Thank you for the wonderful costumer service on getting what I need.
It's a shame I live four blocks away from the store counter person maybe he is the store manager could that believe how disrespectful. I simply needed to return an item that I purchased at a different location not near where I live. No eye contact. As I placed the item on the counter 18 in probably from where he was sitting with the receipt wide laid out with the item. While he was busy looking at his little bitty computer screen and not looking at me as the customer he said you're going to have to have your receipt he still did not looked at me yet. So I said sir if you looked at me and the item sitting right here on your counter with the 5-in long paper receipt and the color of the receipt is white. Not hard to not see if you had only looked at let alone myself as your customer and my item to return and my receipt that was sitting right there about the same size as the item that I wanted to return. And then he said well I did not see it and I said well you did not look how can you see it. Therefore the other couple of items I was interested in purchasing which he knows, I decided how would I possibly be able to let myself do business with an employee with this attitude and personality. Little did he know not that he didn't even matters I had a very successful Auto part business and repair facility in the Bronx New York as I grew up. More than likely I had a lot more knowledge and experience that he did but need to hear her there I am a very humble person and give respect and thanks to everyone that is respectful. Unfortunate to say I am an AutoZone member with their card. But I had a very sad episode trying to achieve a simple chore for myself and a couple of parts I needed for my car that I just chose to leave the store when I told him that I can't do this. Definitely not my typical self I respect all of hard workers including myself that worked with the public and customers day in and day out unfortunately this time it did not work not on my behalf. I left the store with a sad moment of experience that I did not expect. I still like AutoZone though!
Great customer service... An experienced gray hair gentleman assisted me by walking out to the car to help diagnose and issue... A young lady behind the counter researched exactly what I needed... She was very helpful.
I came here to find a part after visiting your main hub and having no luck because the part was out of stock. I decided to try this store, remembering how helpful the employees were in the past even if they didn’t have something on hand.
William went above and beyond, calling multiple stores in Queens & Suffolk county trying to find this part for me and when no one had it in stock he even reached out to a specialist to look for an alternative part and we were able to find one. Fingers crossed it fits but regardless I will be coming here because the staff is amazing and the store is very neat & organized. Thank you so much William for the last minute save!
Went there on Monday (1/16/23) after calling them and inquiring about a car battery. Giovanni the store manager checked my existing battery and it showed it was a bad battery. I got a new battery, he installed it and then checked it afterwards. He was great and very helpful and professional. I always go to that Autozone and now I know why. Highly recommended.
Wow! Nick, Andrea, and Geo should be commended for their above-and-beyond excellent customer service! I came in just after sunset with a mystery short in my electric system. Each of them was a wealth of knowledge, and were really engaged in figuring out the problem, taking turns coming out into the dark to do battery and engine tests and bring me maglights, printouts from their computer, and a brush for my battery terminals. Once we figured it out, i made a small purchase and was on my way. What a great team! Thanks, you 3!
I am rarely this impressed with the level of knowledge and quality of service at an autoparts store.
These guys that were here, were actually really cool!!! Like both young men were explaining things really simply!!! The older gentlemen that work here make me feel like I'm stupid. Hopefully someone can read this and keep the change in staff!!
Andre was truly a delight to work with. Helped me with my check engine light and helped me find the products I needed, all with a smile on his face. Even gave me some great suggestions. Great service like this is hard to come by!!!
an older male staff member belittled me for being a woman and was talking down to me like I was a helpless damsel. i understand customer service and wanting to help, but he made it very clear that he thought i was incapable of understanding what i needed for my car. its 2021, lets please act like it
I was in and out in no time today after they tested my car battery and told me it was garbage and recommended a new one. I was helped by multiple staff members at this location on a number of occasions and the customer service was excellent.
Nigel and Michael at the Bellmore store were so helpful and knowledgeable. Michael was helpful by getting the right dome light for my car and when he wasn't able to figure out a particular problem I was having with my dome light, he got Nigel who came out to my car and succeeded in solving the problem.He was so very nice and kind. that's what we do, we help our customers however we can." Was Nigels reply when I thanked him.Well he went above and beyond and that little kindness meant more to me than he will ever know.
This place was a pleasure. i came in for oil and a funnel . I grabbed the wrong oil and couldn't find the funnel Two seperate people helped me to get the right oil and someone showed me to the funnels. They saw I had my toddler with me and was more than willing to help a dad in need. I enjoyed the whole experience.
Prices are ok, parts are sufficient. I’m tired of going to these places and made to feel like the cleric is doing me a favor. Have someone always at the register, ring me up and let me go on my way. No need to take my address, phone number, ss# and shoe size. I just wanted stuff and go
Recently have been changed from a 2 star to a 4. Definitely still a slow store but their customer service has gotten a bit better and have had better success here recently with getting what I need. Hope they keep improving it's a great location. PS the tool rentals are great if you only need it once
I was at the Bellmore AutoZone this past Sunday, and the service was so above and beyond that I actually can't wait to write a review. I'd been to my Toyota dealer a couple days prior because I had a headlight out. Turned out I had a few different bulbs out. Toyota told me it'd be $153 for parts and labor. AutoZone charged me $22 TOTAL - AND the woman (who was amazing) put the bulbs in for me - AND she taught me how to do it myself next time.... then literally ran off when I tried to give her a little money for all her help. She and an older man with a beard who was the owner or manager or whatever were both incredibly helpful. I hadn't had the greatest experience at the Toyota dealership (that is, in addition to the fact that they were going to charge me 7x as much), so I especially appreciated the generous help. Can't wait for something else to break so I can go back there! OK, no, just kidding about that last part...They were really great though. Highly recommend. -KM
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