I would rate zero stars if I could! Rudest most nastiest people I have ever encountered at Twin Harbor. Been coming here for years, and when arriving I asked a question about inspection and the cranky old man that pumps gas got all pissed off I was asking him. I apologized but he kept berating me about how he thought I needed gas and I was bothering him. Do not go here if you want to feel bad for trying to give them business.
This auto repair shop is the BEST!
Pat and his team are knowledgeable, professional, skilled and friendly.
Normally, bringing one’s car to the auto shop conjures up feelings of dread and anxiety.
However, this has never happened here!
They make you feel like they are happy to help and they also give you a great price.
Could not recommend them more!
I just moved out to Bayville two months ago and needed to get my car inspected. I was lucky enough to get Pat ‘s number and went there eight in the morning really nice guy. Seen a couple of minutes after eight!!! Everyone there was very accommodating. I was talking to two people that came in right after I did and they said we’ve been coming here for many many years. They told me I chose the right place to go. I agree with them completely. If I need any work done on my car I’m going to see Twin Harbor Auto Repairs and Pat.
Thanks again
Richard Koffler
I did not get any service done here on my car but I was out on a motorcycle ride with a group of buddies and ended up getting a flat tire. I’m not sure of the mechanics name but whoever it was at the shop I’d love to give a shout out to. I assume it was Pat judging by the other comments. He helped me plug my tire and fill it back up so I could get back home and saved me a tow. He refused a tip and I believe a good deed shouldn’t be forgotten about so I wanted to leave a review to let people know that kindness & generosity will be found at this repair shop. Do not hesitate to take your car here.
Went in for an electrical issue that was a super easy fix and Pat said that he heard this noise coming from the rear driver side wheel. I know the noise and it is very annoying. He said he thinks it’s the wheel bearing but will check and replace it if that’s it which I gave him the go ahead to do. I get my car back. Noise is still happening. Schedule to come in again to see what’s going on, already annoyed because the wheel bearing was not cheap. It took the entire day for him to just look at the car. I checked and it stayed in the same spot for hours and when I called him he said he drove it around and couldn’t hear the noise. End of day and he finally looked at it in the garage and couldn’t find anything but said it might be the brakes since they are all worn down. I asked him if that is what I was making the sound in the first place and he said no not at all. I’m pretty irate at this point. Pick up the keys and leave. I go to another shop to do the brakes and an oil change. Pick it up, brakes are fine they tell me. So in conclusion, don’t take your car here. Pat takes you for your money and the convenience store owner hassles you for spending money on the mechanic and not his expired goods.
An Excellent auto repair shop and an Amazing staff of mechanics!!!!!! Pat and his team really do a thorough job on all repairs and they have long track record and experience with all types of cars from performance to utility. I'm So pleased to use Pat as my main mechanic and thier operation is very freindly and Fair prices. I recently got some needed work done on my 2005 BMW 325xi and they really did an Outstanding job getting it up to speed and equipped to run at the cars potential. I HIGHLY recommend Twin Harbor Auto Repairs if your looking for a GREAT mechanic on Long Island. I'm grateful to use these guys to keep my BMW moving nicely for many many years:)
Chris Gozo
This place is one of the best shops I have ever had work done. Trustworthy in work performed and in that they be truthful about what work needs to be done.
As a single Mom, I cannot say enough good things about this shop and the staff!!! He could have taken me for a ton of money many times. Today was the 3rd time I brought it here because of a horrible “clanking noise” and it turned out to be something under $50. Seriously! This place is totally honest and will work to fix things in a way that costs you less money. He is getting busy because of him being so honest, so be sure to call ahead to schedule an appointment (even tho he took me today after initially telling me he didn’t have any openings for 3 days). PAT AND HIS STAFF ARE THE BEST!! ❤️👍🙌
I brought my car in for an oil change and inspection. The mechanic broke the oil cap and charged me over 50 dollars for a replacement cap (the replacement cap from Toyota only costs $12). Not great service, but not the end of the world (i.e., I wasn't going to waste my time on a bad google review over it). About a week or so later my car started making a very strange noise. Turns out that I need new front breaks and rotors. The car has not been driven since the inspection since I have had knee surgery and cannot drive, so the breaks must have been bad prior to the inspection. It's VERY alarming that the mechanic missed this. It seems that they did not do a complete and thorough inspection. They lost a customer and I would not recommend this auto shop to anyone I know.
Pat the owner who by the way has got a Boy Scout face is just as honest as can be expected I shopped around town and got two different quotes before I was recommended by friends to go to Twin Harbors and see Pat I was quite delighted to hear that his quote came in at less then half the price that I got from two other places the job was done top notch and so far it has been two months and everything is great with my BMW I love this place and would recommend anyone who has car issues to shop around and then get a quote from Twin Harbors you will be pleasantly surprised
Pat is an All Star. I have never had any problems with him or with anybody that works for him. His crew is very helpful and will always drop what they are doing to give you a hand. My whole family has been going to him for many years and we will continue to give him the business!
