Was away for a weekend on one of the coldest weekends and my damn alternator went dead! They had great reviews so had my truck towed to their shop. Kept me informed of what was going with my vehicle and was ready when they said it would be.
Our friends and I rented a car, and we woke up in the morning to one of our tires completely empty. We were towed to Pete’s, and even though they were 2 minutes to closing, Anthony kindly stayed and helped patch up the tire. The next morning, we go to leave and the car battery is dead… once again Anthony came to the rescue, even though they were technically closed. He even stayed and helped us back our car out of the very snowy drive way. We’re immensely grateful! Beyond 5 stars
We hit an icy patch and went off the road. Anthony and Shane got us out of the predicament with their expertise and professionalism! Was very happy with their excellent customer service.
Was in Hunter on vacation and Pete's came to the rescue. We had a nail in our tire and needed a fix, fast. Devon went above and beyond to get us a tire in a timely manner. They could've overcharged us for the job but the price was fair and honest. If we were local this would be our go to repair shop. I can't thank Pete's team enough for such a great experience while on vacation in a emergency!
Pete's auto shop gave us excellent and speedy service on a busy Friday! We really appreciate that they helped us make it back to New Jersey in time for our sabbath and we'll be sure to tell all our friends in the area how nice they were to us!
“My car brakes went completely out, leaving us stranded and unable to get back to the city. We brought the car in and even offered extra for a same-day rush—these guys didn’t take advantage at all. Instead, they quickly ordered the necessary parts, genuinely helped us out, and got us safely back on the road. Super friendly, honest service, and a great sense of humor too! Highly recommend!”
Quality and prices are good, so no complaints there.
The staff can be very rough around the edges. One guy yelled at me because I accidentally walked in from the wrong entrance. Another time the guy at the reception couldn't say 2 words without dropping the F bomb. If the staff was more civilized I'd give them 5 stars.
So grateful for Pete's towing helping us out. Very kind, very professional and got us out of our pinch. Highly recommended if you're in a bind and need tow service
I would absolutely recommend Pete's Auto to anyone. I'm from Long Island and my car broke down while upstate (Hunter NY) with friends. Being away from home and not knowing anyone in the area, it was stressful to say the least. Pete's auto towed my car to their shop, diagnosed the problem and gave me a quote in a timely fashion. The car was fixed and I was able to come pick it up and drive it back home to Long Island (3.5 hours away) with no issues. Very professional auto shop👍👍 Thanks Pete's
I ended up crashing my first car during a snow storm back in February. Pete's made dealing with a horrible situation a million times easier and despite wanting to do everything to save the car they were very honest about it not being worth the money. Easiest and most understanding team to work with.
So blessed to have Pete’s auto 10 min away from my home, but in all honesty, if travel a hour just for their service! Needed a tow, they were there ASAP. Needed last min oil change after being turned away by others, they scheduled me for next day service first thing in the morning. Recently replaced the tires for my son’s car, and I couldn’t have felt more secure than doing it with them. Pete’s auto is always on top of things and so trusting!
I would gladly recommend their service to anyone on the mountaintop or nearby! Thank you so so much! Wish I came to you guys sooner!
Woke up to a cranky diesel engine that wouldn't start on Christmas morning. After a few calls, I found Pete's Towing, James arrived in 30 minutes, confirmed by fuel lines were gelled up and towed it back to the shop. 90 minutes in a warm shop later, we were on the way back home. I think this is a family owned business and they took the time and empathy to help get my family back home despite it being Christmas morning. Top notch!
Pete saved me!
I had a break seize on the day I was set to leave town for Canada. Pete took mercy on me while my wife and 3 month baby hung out in Fellow coffee. He prioritized the work after hearing I was stuck in town with my daughter, and we were on the road mid afternoon. He is a good man. We don’t know what we would have done without him. Above and beyond what you would expect from a mechanic.
We were visiting from out of town and had a flat tire. Pete was able to order a tire and have it installed within a day. Price was reasonable and service was friendly.
Pete is so reliable, honest and hard working , that I drive my cars up from the City to have him work on them. Also, he is a community minded business person. He makes a difference in our Mountain Top town.
My pickup truck was not starting and I didn't know if I should get it towed back to my house or to the dealer where I bought it since it was under warranty. I was really upset... not sure what to do or who to call. I was alone.... but near home. Left the truck on Main Street and got a ride home with Dawn, from Dawn to Dusk and she said, "call Pete, and then call AAA". Pete was so great on the phone. I explained the situation when I went back to my truck later in the day. Had me try to start it again and I called him back to let him know it wouldn't turn over. Called AAA for a tow, which was done by Pete's. Pete's tow truck driver put my truck on a flatbed and brought it to the dealer. I felt such a sense of relief and knew my pickup was in good hands. Thank you Pete for your sense of calm on a crazy morning/afternoon. Thanks for walking me off my "ledge" when I felt alone and confused. So happy with the professional and friendly service you and your tow truck guy provided to me.
Pete and his family operated business are honest, courteous and quite helpful. I had a flat tire while my car was parked in my garage at home. Even though I have 24 hour road service through my car insurance, of which my last experience re a dead battery took over 4 hours for the insurance co. to get to my house to jump start, I contacted Pete instead of using my road assistance. In LESS than an hour, Anthony (very nice) came with a flat bed truck, brought my car to the shop, repaired the flat tire that had a nail in it and then brought my car back to my garage. My insurance will reimburse me for part of the charge, but well worth the piece of mind and expediency that was not covered that I will pay out of pocket.
KUDOS to Pete and his crew!!!
Best Auto Repair on the mountain top, by far. My family has taken their cars here since the 80's, and I've personally taken all of my cars here for the last 20 years. I've never had a problem with any of the work completed on my vehicles, the pricing has always been fair and in a lot of cases, less than other shops in the area would charge, and most importantly, the work is always done right.
Was an out of towner up for the weekend in Windham when I ended up with a puncture on my Subaru Outback. Based on reviews, went to Pete's as soon as they opened and was super glad I did. Staff was courteous and professional; showed me the screw that was embedded in my tire. Service was very prompt and Pete was a cool dude.
After calling and searching for a good mechanic in the area we kept hearing "not today" or "we can't help you" that all changed when we called Pete. Pete sent over a tow truck right away and worked on the vehicle on the spot. It's only a few hours since we called and thanks to the tremendous service from Pete we are back on the road! Pete was quick, efficient, and on the ball! Thanks a million!
20+ years of bringing our cars here and we always have a great experience. Very fair prices, never an up-sell, work has always been done when Pete says it will. The only mechanic I trust.
For Pete's Sake:) I made it home because of this guy! The only two of the five lug nuts came loose while cruising up the mountain. We could have lost a tire and perhaps even our lives. Thanks Pete and crew for being the ONLY place to stay open past noon on a Saturday afternoon and at a fair price as well.
Good guy and likes it better when people don't sleep late - he will get that joke - we had a few laughs while waiting for my ride!
Pete's Auto shop is very reasonable with his prices and honest. A local mechanic had my car for 2 weeks and couldn't repair it until I contacted Pete's and towed it to his shop and found out the problem in 2 days. Goes out of his way for his customers!!!!
These guys are great and have provided me with awesome customer experience. I was visiting the area for few days and needed to get my punctured tire repaired. They were very quick for Saturday morning and did an excellent job! I would definitely recommend them!
We drove up during the heavy winter storm and the car got overheated. I took it to Pete's on a Saturday morning. He examined it right away, figured out the problem, ordered the part and was able to fix it the first thing Monday morning. Every time I mentioned to the locals that my car was at Pete's, I was assured by everyone that he is trust worthy and my car was in good hands. I really don't know what I would have done without him. Thank you Pete!
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