M W Roosevelt & Son Inc in
Canajoharie Township (NY)

They were amazing! I got a flat tire on the thruway right before the long weekend. They arrived quickly and were very accommodating especially since I had a my dog with me. My dog is scared of life and left a little surprise when we got out of the tow truck and instead of being upset they made a joke out of it and cleaned it up. All around great service!

Blew a trailer tire on the thruway on a uhaul trailer so no spare. They came right out and changed the tire and had me on my way. Very professional and reasonably priced.

Roosevelt and Son ranks as 5 stars with us! Broke down on our way to The Villages Campground! Starter on our truck. From the drivers to the mechanics to the desk person. All professional, and competent. They couldn't get our part until the next day. They allowed us to plug our camper in to save the food and remain there for the night. They had us back on the road before noon the next day. Price was fair too!!! Amazing establishment!

July 2025 we were traveling on our family vacation and our truck lost a front wheel bearing. Called Roosevelts and they were there very quickly, got us towed to their yard and allowed us to park our camper there overnight and they fixed the truck the next day. They treated us very fairly on the price, and were very professional and kind in our time of need! No complaints! Definitely would recommend!

We were traveling to Geneva on the NYS Thruway and encountered an electrical issue with our car…it became inoperable. We called the NYS Police who were kind and very helpful. The trooper sent Sean from Roosevelt Towing. Sean was amazing! He explained our options and the costs involved. We shared a very pleasant ride back to Albany with Sean and with our car in tow. Thank you to Sean and Roosevelt Towing for helping us in our time of need. I highly recommend these guys!!!!!

Got a flat tire traveling through NY and AAA sent Roosevelt's and they were so quick and efficient. Had us back on the road in no time. Thank you so much!

i wish i could put zero star on their service as they have zero communication and some racist approach towards clients we had truck broke at truck stop entrance and they were dispatched from truck stop to get it towed they bring it to their shop saying the can have a look at truck issue but they never touched the truck and eversince we paid the bill for towing they just disregarded our calls emails and driver too i have never seen no towing company or repair shop like this our load was put on risk trusting their words and when recovery truck came to get the trailer they wouldn't do shit to separate the truck from trailer and blocking the front of truck with their service car i called another towing company to disconnect thet trailer from truck and get the truck towed to another shop for diagnosis Please do yourself favour and don't call this company for tow issues!! FUNNY THING THEY ARE NOT EVEN PROVIDING PAID INVOICE FOR TOWING

Very helpful. Will explain to you what your car needs and why, especially women. What is most important to get done first. Very thorough. If having your vehicle repaired here, they have a very comfortable lounge to go on your phone. The cashiers are very friendly and helpful. It's our go to place!

Service was pretty quick guys seemed decent,the reason for 3 stars is the price. I know they are in buisness to make money I get that but there is a point when it crosses from being profitable too just plain greed. Also they will not accept debit/credit card over the phone which makes it very hard to pay when you live far from their location.

Dave came out when nobody eles would he got me back rolling. I was broke down on i90 tollway in newyork at 2am great service I highly recommend

Had a turbo hose blow, Dave came out and had a new one installed in about 10 minutes, nice guy, relatively easy job but did quality work, cleaned the fittings up and such before installing the new hose. I’m a company driver so I can’t speak to pricing but they were here in decent time after my company called them and they got the job done quick.

Went down with a blown air line along frame rail of my tractor. Arrived in a very timely manner and had me up and running in a very short time. Even took the time to fix another issue that was found underneath even though it was not what he was called out for. Very professional people

Was en route to Syracuse when my car shut off mid drive. Called AAA on a busy Saturday holiday weekend and these guys showed up in a hurry. Had to leave my car there for a week until I could have them tow it to where I needed it. Had nothing but positive experiences with everyone I dealt with; the techs, the drivers, and front desk personnel. 10/10 would call again

My friend borrowed my car and it had a brain fart at the gas pump on the thruway... Tow driver, showed up quick, he was courteous and helpful. Car ended up being towed to their garage. This happened on a Sunday night and I couldn't get any info at that time, and I also live in South Carolina so going to the car wasn't a viable option. I started reading some reviews and thought, here goes my kids college fund... Not the case at all... customer service 100% Information 100%... I was up all night stressing about the situation thinking I was gunna be taken advantage of but not at all... thank you Chris for your courtesy and your direction. You too a lot of stress off me by simply being nice... thank you sir. Would absolutely use them again. I would imagine the negative comments are from negative people. If you give negative attitude, you're probably going to get negative responses.

If I could give 6 stars, I would. Sean, the tow guy, is a special kind of person, as is the service manager. They went above and beyond in helping me with a tow and a problem with my car. I don't have a particular mechanical service I use with my convertible or truck, but these are my new go-to guys. As a single woman who is used to being ripped off, these guys are a breath of fresh air. I thank them so much for helping me out. Totally recommend this company. I found them to be honest, helpful, and total lifesavers.

Hit a Deer with our car 130 miles from home. The police called Roosevelt’s and they were quick and very accommodating. Thank you for the great service.

This horrible towing company they don't deserve any stars. Their customer service are rude, and they charge over price, taking advantage of the truck drivers, i didn't even call them. The cops called them, so they towed my semi truck 11 miles . They charged $2400 .What a rip-off, so drivers, if you drive a semi truck or car or a van and you need help ,stay away from this Roosevelt st, i don't recommend it, you all have options, it's a lots of towing company out there, with a fair price.

Just used them on I 90, truck broke down. They was able to fix the issue, but they are overcharging. Initially I been told that it will be $475 which includes first 2hr, road service call and fuel charge. They worked on the truck for about an 1hr and bill came out $671. When I ask Steve for explanation he was very rude. Back and forth with him he dropped to $594.

I will not recommend using their services My truck broke in I 90 west bound Iroquois Travel plaza I call them to do force region to my truck when the mechanic driver arrives he did nothing only 5 minutes for just diagnose with computer to see the codes and told me I have tow you to our garage he treated me badly by threatening and harassing me I told him I didn’t call you to tow my truck if you can’t fixed just charge me for what you did and charged me for 2 hours work plus other service fees. He threatened me by saying I will call my towing guy, he is telling me the travel plaza is not safe and is private property you can’t stay here, If the police see you they will tow you and I told him call the police I am not going no where and if I need a towing company I will call other towing companies I am not on the shoulder of the road or blocking any traffics it’s a convenient place you can take 10 hours and 34 hours reset in this plaza which has plenty of parking spots and great restaurants like Starbucks, chick-fly- A and other great restaurants. He also told me they are the only towing company that are allowed to work in the I 90 east and west bound When I told him you will not tow my truck call the police he scared So truckers be careful don’t waste your money and time they will not do anything for you their service is bad they over charge people.

I know a lot things.but air dyers and airlines are not at all on that list. But the young man , ISAAC, he knows this stuff very well. He was quick to listen to what happened, acknowledge my frustration and then came up with a plan to resolve the issue. So to me this young man’s positive attitude, off set my “ annoyed attitude and that was much appreciated. They were there with 20 minutes of my call, and me rolling with a new part ASAP!

Will never use the service again waited two hours on the side of the road for him to get there when he finally got there he was swearing yelling at me then he backed into my truck twice and push me back into the ditch destroyi oh and they brought the copsng my bumper then charged me $300. Not to mention they bring the police with them to there customer who in return always give you some kind of stupid ticket. The worst garage towing experience I've ever experienced in my life

Avoid! Worst customer care. The mechanics are ok but the guy at the counter that manages, will not talk to you will not give a s... abou you. He made me stay in the parking in the truck 5 days for him to order 1 part and put it up. When I offered to give him the vin or serial of the part he said no. 4th day he asked for the vin and ordered the part. They removed my axles while towing just to make sure I wouldn't fix the problem myself and leave. Worst experience with a shop in my entire trucking life.

Blew a tire on my Class A RV on the I-90 and these guys fixed it. Highly recommend them. In addition to doing a great job on the heavily travelled road, they were professional, courteous, communicated well, were concerned about our safety, gave me fair warning about the exuberant cost of having this work done on the Thru-way and encouraged me to get off if possible. They also gave us great advice about after we got it fixed and followed up the following day with pictures they had taken to provide to insurance. I do NOT recommend staying on the Thru-way if you can get off!!

My truck broke down on the NY thruway 90 west bound. After calling multiple companies I was able to get ahold of David from Roosevelt's, he came out in his service truck a short time later to assess the situation. After seeing the problem he dispatched Greg in a heavy duty wrecker to the scene. In mire minutes Greg had my tractor and double trailer's hooked up and ready to be towed to their shop. David drove me to town and he informed me where I would be able to get something to eat. Bothe David and Greg were very professional and safety conscious. The next morning the shop put John, one of their mechanics to work on my tractor, he was able to aquire the needed part, and mounted it on my engine in a short period of time. I would highly recommend Roosevelt's to anyone who has a need for professional help with their disabled vehicle. I was very happy with their service and the attitude of their employees.

Great service. Have taken my cars there for various reasons and have always gotten them back in a timely manner and whatever problem, solved! Very knowledgeable about all kinds of cars. Towing service is local and thruway. Reasonable prices. Great group of guys in service area and office personnel are always courteous and on top of things.

What an amazing group! My wife and I broke down with our camper. They showed up, loaded the truck, towed my camper to their shop and dropped my truck at a local dealer. He moved me, my wife and our two dogs and frankly he told us about the town on our drive. We’re going to be the entire weekend waiting for our truck. But the team at Roosevelt got our camper back to the local KOA for us so now we have a place to stay while we’re waiting. We can’t wait to go out and see some of the sites the tow driver told us about. These folks really helped us through, what could have been, a much worse day and we are grateful. They seem like just really nice people.

One of the best auto mechanics around - hands down! I've brought my car in for repairs twice, and have been delighted - with the service, the price and the courtesy of the employees. I drive an old car and have been to many mechanics; believe me - you won't find better than Roosevelt & Son's!