Police called after my car was rear-ended. I had called AAA and the were going to be 90 min. TTT showed up after the other vehicle had been towed by another company. Driver complained to Police that he was supposed to get the other car. Insisted he be put back on the top of the rotation. Truck showed up with AAA sign on the door. I asked if they took AAA. I was told yes but.. He wanted to take my car to to his shop. Told me insurance would pay him $2k for his tow and give me $6k for totalling my car. (2004 Subaru Outback.) I told him I wanted the car towed to my home and have my mechanic look at it. Asked at least 3 times if he took AAA. Car was not drivable at the time because mud flap and bumper were rubbing on tire. Instead of waiting 90 min for my AAA request I asked if he would tow my car again stating I wanted to use my AAA. As we were driving to my house he started in on how AAA would only pay $125 and that the insurance company would pay him $2k. How I was cutting into his "livelihood". When we got to my house, I went in the house to get something. I came out and he hadn't unloaded my car. Asked me again what I wanted to do. I told him firmly that I wanted the car dropped at my house, he then proceeded to tell me I owed him $763 for the tow and during a screaming match in my driveway told me he would not drop the car without payment. I asked if he was going to take the AAA and he said no. I had to give him a credit card to get him to drop the car off. He texted me a receipt that was not itemized. (The tow was approximately 10 miles) He literally "dropped" my car off the flatbed, left it sitting in the middle of the road and drove off. I immediately called the Police officer that was at the accident scene and made a complaint.
The driver was rude, abusive, co-ercive, and outright lied to me. You can use your own judgement as to whether to use Triple T Towing.
Triple T responded quickly with two tow trucks. We had slid about 20 feet off the road during a snowstorm and they pulled us straight out with a winch. We were back on the road within an hour of the mishap. They were professional, courteous, efficient and knew what they were doing. Can’t thank them enough!!!!!
Great guy, got me out of a bad situation in the early hours of the morning when my engine was overheating. From the time of the call to the pickup was fast, especially for the hour I called. Very affordable and fair rate for the 20 miles I was taken to a shop. Extremely knowledgeable, would recommend to anyone in a spot of trouble.
They drive your car around the lot with flat tires. Adding more damage to the car than originally taken. They take all your property out of car without permission. And give you false information about how insurance companies handle claims. They have no authority to tell you your car is totaled. No wonder the law enforcement sends your vehicle here!! I wouldn't go here willingly that's for sure!
Guy was nice enough in person but kept our vehicle on his lot for 9 days, meanwhile he was not responding to our insurance company's calls while we have been waiting to get our claim settled so we can afford to buy another vehicle. Maybe he didn't think any harm done but he made our lives a lot harder for a week longer than it should have been.
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