Bridgeland Auto Service Center in
Bridgeport (NY)

Repairs to my truck took a bit but it’s done right! Courtney is one of the best I’ve worked with and that’s saying something as I’ve been in nearly every repair shop from Buffalo to Utica and Binghamton to Massena. Thank you for another positive experience!

Brought my vehicle in for service and was greeted with very professional staff. Courtney was terrific. Dan was the best and Tim was very informative and worked very hard to take care of my niece. Truly a fantastic dealership with the best service I may have ever experienced. Thank you team in Bridgeport for being some of the best people in the automotive industry. See you next time for my normal maintenance. Thank you Jesse.

My truck which is only about a year old wouldn’t go into 4 wheel drive so made an appt for service. They told me they’d update me by end of the day & also have signs up saying update guarantee - never called or return my call. I had to reach out again & again for days with no progress! So much to out here but by end of day 3 after purchasing several parts that weren’t the issue - they said I’d have to bring it back in a few days cause they couldn’t solve it and were to busy to look at it any longer! I’ve never experienced anything like this! Had to wait almost a full week to get it into another shop which w/in 3 hours they said it was a burned out wire and fixed & done! Worst service experience ever!!!

I had great service and the staff was super friendly! The only issue I had was I waited for a call letting me know my car was done and how much it would cost, but I got a text message letting me know it was done, but didn't have what I owed in the text. I work in healthcare and I don't get to look at my phone a lot of the day, so I had no idea my car was done until after 6pm, when I got out of work. Had I known my car was ready, I wouldn't have stayed late at work and could've gotten my car that night. Luckily I called on Saturday morning and found out the service department was open, so I was able to get my car and didn't have to wait until Monday evening. It all worked out in the end, I would just suggest you let customers know that they'll get a text when their car is ready, and it should have what is owed in the text. I thank you all for everything you do!!

Tony Spinelli and Carmen are fantastic. They were courteous and responsive. They I will be recommending them to all my friends and family when it’s time for them to get new cars. Plus they do automotive service. Even if you didn’t purchase the vehicle from them. Very enjoyable experience. Thanks

Had my car inspection done here twice and it was a great experience. Friendly staff, fast service, and no hassle at all. I was in and out and would absolutely recommend!

Wanted to thank Courtney for working hard with my Colorado's recent visits to the service center. Getting the warranty coverage on my shock and water pump. Also for taking care of me when the serpentine belt shredded. No complaints here.

Putting all the parts back together would be a great start, but making a customer come back to pick up parts that were never put back on the motor is kind of amateur at best. 62 mile round trip and not a single apology for their mistake. Wasn't impressed again. One star this time cause I had to pick atleast one.

Had some mechanical issues with a vehicle purchase a week after buying. The service department literally did everything they could to help. They really did bend over backwards to resolve it. As of now… the vehicle is fixed and I am happy. Praying it stays that way 😬

Excellent and prompt service! I bought the car back in June and they stated that the car had brand new brakes I had issues with squeaking. Courtney took me right in and in a few days I had brand new brakes and brake pads at no cost! Thank you for following through!

I lost my 21-year-old son in a motorcycle accident got a life insurance policy for him and decided I wanted to buy a nice car that he would think was cool to make him proud and Bridgeland Auto did exactly that for me thank you

My truck was having an issue with the engine light. Courtney was on it asap. She was knowledgeable and was able to provide swift service and I was on my way in a jiffy. I would definitely recommend friends and family to use Bridgeland's sevices.

Sales rep promises to replace mud flaps on the vehicle I purchased, service dept gathered details and followed through with no issues. Service was done in a timely manner with courteous responses to any questions I had about the vehicle. The you lady and young man I dealt with, we're 100% professionals. I would recommend the service dept at Bridgeland Auto, be anyone's 1st choice.

I live out of state. I called and spoke to Courtney Hina to get in for service. She was very helpful. Unfortunately I could not make my appointment due to what I had to get back home, but she was very helpful so I wanted to leave a survey to thank her for trying to get me in.

Bridgeland Auto Brokers provided excellent service last month when they handled warranty repairs on my van. They completed all repairs under warranty, kept me informed at every step, and communicated updates promptly. I appreciate their professionalism, transparency, and the effort they put into getting my van back on the road. Highly recommended.

The service center here is amazing! I was in and out in no time and Courtney and Dan was very kind and helpful and she knows her stuff u go girl ! They both were very very kind and willing to help. answered my questions with no problem. I will continue to drive 1 hour away when need that is how amazing the service is there.

We were able to get our truck in for an inspection and oil change promptly . Which the inspection is free when you buy your car at Bridgeland auto :) We wanted to pay over the phone with my credit card when work was done and Courtney was great to talk with and take care of it for us ! They are professional and courtesy.

Brought the Bronco in for, Alignment, Oil Change, and NYS Inspection. They took care of everything, and price was reasonable. Courtney is a great!

Bought a vehicle for my daughter from Bridgeland Auto. Unfortunately, Lincoln has a known problem with the 2.0L ecoboost and faulty head design. After a year and a half the engine started using coolant. Thank goodness we went for the extended warranty. Courtney in service was amazing and went to bat for us, getting the warranty company to replace the engine with a brand new one from Ford. The job was almost $10K and our portion was only around $650. Can’t say enough good things about how Bridgeland handled it and specifically, how accommodating and knowledgeable Courtney is. Thank you Courtney!!

Everybody in the service dept was exceptional. Kyle,Courtney, Jim and Dan are so wonderful and always there to support you as a customer. Highly recommended. They care for you and will always do right by you. Thank you again for helping me through this tough time.

They works on my vehicle for almost two months and the same issue is wrong with my vehicle they “fixed” other things but not the issue I brought my vehicle in for. They actually gave me the run around as so what it could be but they had no idea but had my vehicle for plenty of time but would have me come pick up my vehicle for the weekend to “drive and see if the light will go out “. Here we are 4 months later and my vehicle still had the light in and nothing has changed. Will be taking my vehicle elsewhere to have it properly diagnosed and fixed

Courtney and the service team were amazing! They took care of an unexpected tire issue on the spot and got us back on the road in no time. Friendly and professional and wonderful to work with.

Service department is absolutely amazing. Courtney the service Director was very good to deal with and communication was 100%. They will go out of their way to make a customer satisfied. Definitely a great place to go and have service done

Just moved to the area not to long ago and it took me so long to find a decent dealership. Bridgeland auto service center has been the only place I have found that is AMAZING! They are kind, quick and good communication! The prices were really good as well! I will definitely recommend them to everyone. Never will I choose a different place! Thank you for treating your customers well!

I purchased my Camaro in May of 2024. It was an amazing experience. There were some minor cosmetic painting that was needed that they offered to take care of without me asking. I brought it back when they had the paint in stock. It was actually “Pull me over red”. One year later, I needed to have it inspected on a Saturday at the end of the May. I called around 1:30 pm and they were able to fit me in. Every experience I have had with Bridgeland Auto Brokers has been great! I recommend them to my friends and family. It is worth my time to drive 45 minutes to Bridgeport from Whitesboro and another 45 minutes back to Whitesboro.

Had a nail in my tire so needed a plug. Arrived at Bridgeland on Saturday right when they opened. An employee saw me park, asked if I needed anything, and directed me to the service center. Another employee saw I had my kids with me and gave them each a balloon. Service counter employee walked out to my car, looked at my tire, and got me in immediately. They let my kids romp around and visit the Transformer while they fixed my tire. They not only plugged my tire, but balanced it too. Manager said it was on the house and gave me a handshake - no charge. They really got a great operation and employees here. Will definitely be going back for any service I need in the future or to buy my next vehicle.

Traded in my car and bridge land definitely helped me out with getting into a truck. I got a 2019 frontier pro 4x and within the first week I had it I had a belt snap and they fixed it the next day. Super good guys over there.