Terrible customer service and experience called here multiple times got disconnected every time after being on hold for over 30 minutes went down there when I got out of work to find out that they actually closed at 4:25 pm when online it says 5 p.m.
The best very updated fast prices r good stop ur search go here they will get your part in time work with this company u will come back I am I am 62 worked on hot rods long time love this place
Been there for Auto Parts quite a few times the return policy I don't like parts are top shelf when I go there again yes matter fact I'm going there next week for cab corners and rocker panels for my truck but had problems with them what I recommend it yes
Went here to pick up an altenator that I had to wait two days for because it was located out of town witch wasn't a problem. When I get there to pick it up the alternator I find they ordered the wrong one, no need to tell you how upset I was. Well since it doesn't fit my vehicle they were supposed to refund the money to my credit card a week ago and haven't done so as of yet. This company will no longer get any of my business being that they are incapable of ordering parts and getting your refund back to you in a timely fashion!
Waiting on hold now for 15min. this is UNACCEPTABLE. This is a common problem every time i call here. And its not that they are looking up a part for me. Answered the phone after about 20 rings and just said lkq please hold.
May 18, 2016
Nearest Junkyards to Keystone Automotive - Buffalo
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