Amherst Automotive LLC in
Amherst Township (NY)

I had a terrible experience with this mechanic shop and would not recommend them to anyone. They claimed to perform a "full inspection" on my car, but it was clear they either didn't inspect it properly or were being dishonest.

Good people still exist! Called with an end of the day emergency for my college son, and they got him in quickly and worked around his schedule. Couldn’t be happier! Thank you!!

The transmission in our 2016 town and country went out, so we took it to Amherst automotive. I spoke with Dominick, and he was friendly, informative, and extremely professional. They might have had my vehicle for a week, maybe week and a half. Excellent experience with this company, I would do business with them any time, and would recommend the same for you too!

I have NO CLUE how you guys have 5 stars, No reminder text or emails, you didn’t know my vehicle was even there until half a day later. No one calls, no one picks up, voicemail is full. I’ll find somewhere else from now on.

Phenomenal service. Carmax down the road gives these guys alot of business. They are courteous, helpful, and they don’t break the bank. Great mechanics!

Update 08/19/2025 State Inspection Very professional and quick service. The people at the desk were very nice. They were very efficient and processed me and the next 4 customers very quickly. Everybody was happy. Update 07/08/2025: Swapped winter tires with summer tires. I was late. They still got me in. Very pleasant experience. Update 03/14/2025 I got a problem with one tire. They fixed it quick and cheap. Awesome. Update 12/16/2024: I recently got a new set of winter tires - the tires were priced competitively, I don't think I would get a better price myself from the internet. Everything was smooth as usual, and they actually accommodated a last minute request to check the breaks and actually fixed the breaks, as well, for a much better price than auto dealerships around. That paid off, when at a rush hour on bad weather, somebody changed lanes suddenly and I had to slam on the breaks. The car responded well and an accident was avoided. Thank you Amherst Automotive. Original review 03/16/2024: Outstanding service. The guys at the desk where very professional and nice and the service was beyond expectation. Everything went smooth.

Had a flashing check engine light. They were able to diagnose and fix a few issues leading to a misfire code. Service was quick and professional. Appreciate the quality work and great communication, as usual.

My car broke down and I decided to tow it there since that’s where I got my inspection. Gave me honest answers and answered any concerns I had. Diagnosed the problem and fixed it in 2 days even with a full parking lot. Very grateful and I’ll be sure to book any future appointments with them!

They did my son's engine on his Chevy Trax replaced the whole engine and multiple other parts. Took the time and effort to find an excellent engine with very low mileage and for a very fair cost for everything they did and the mechanical excellence involved in their work! Can't say anything bad about this shop!

I couldn’t be happier with my experience with Amherst Automotive. Jon and Justin were professional, honest, and reasonably priced. They went above and beyond to make sure that the noise issue I came in with was fixed and that I was satisfied that the noise was no longer an issue. It’s nice to know that I have a repair shop I can rely on in the future. I highly recommend Amherst Automotive.

Jon and Justin are the Property Brothers of the automotive world. They are extremely honest, professional, and experts in their field. Amherst Automotive also employs a fantastic staff. I never worry about anything when my truck is in their shop. In addition, the pricing is more than fair.

Amherst Auto was swamped the day of my appointment and they called to tell me this. They also said they would do their best to have it done by 5 PM. At 5:05 they called back and said it was ready. I really appreciated their great effort. Also, the bill was less than quoted! Great place.

I was extremely pleased with the service, pricing, knowledge and the interaction between myself and the service associates. Amherst Auto has a new customer for life, me! I highly recommend them. Thank You Amherst Automotive.

This is the best auto shop in WNY. I've been to other shops in the area, but Amherst Automotive stands out for their exceptional customer service, fair pricing, and reliable workmanship. Justin, John, and their wonderful team had my car running like new in no time. They sincerely care about their customers' safety and satisfaction. As long as I'm in WNY, this is the only shop I'll trust with my car. Highly recommend.

These Guys are great, After searching around for weeks trying to find a mechanic that could service my Import.I took my 2013 Audi A8 in for service on my air ride suspension issue, Justin took my car in and gave a correct diagnosis to fix this problem. He was very professional and I will use his shop from now on to service my ride. He deserves every bit of the 5 star rating! I will recommend them to anyone who asks me for a good auto repair shop.

This is the 3rd time I've been to Amherst Automotive. Not because they didn't do something correctly, it's because it's the only shop I trust to work on my car. Justin the owner, takes care of his customers!!!! I came in with a new problem and they immediately diagnosed the problem, explained to me my options on getting it corrected, and had it repaired within a decent amount of time. I can't say that about any other place. Call for an appointment and you won't be dissatisfied. Thanks for the help Justin!!!

I had a great experience. I got an appointment for the next day and they beat everyone's prices! Appointment was actually the exact amount of time they estimated and the staff was very pleasant. Also wanted to say it's really nice to have a business let you know that they appreciate you choosing them. And it was in a kind and genuine way. Highly recommend

Got towed there yesterday and whoever was at the desk was clearly busy, but he took the time write down what I had to say. Got a call late this morning and told me what was going on, gave me options that helped me save a few dollars and my truck is back home 24 hours later. Nice guys, no nonsense, made a quick job of my troubles and I’m really appreciative of their work!

Pleasantly surprised! Needed some front end work done on my car. Great service and reasonably priced. I took a chance because they have a 5.0 rating (308 people) from a review source I looked at. I totally agree!

My son, who's a student nearby (UB) overheated his Toyota the day before he was to drive home for break. We had his car towed to Amherst for diagnosis, confirmed he needed a water pump, and Justin and Dominick got his pump, bearings, and belts done the same afternoon. The price was fair, and they saved me a 12 hour round trip rescue operation. Very communicative and professional throughout the day. I always worry that a shop will try to take advantage of a kid in that situation, but they were exceptional. Highly recommended!

Excellent service and prices. Very friendly and professional. My daughter’s car is running perfectly and I’ve already recommended them to another family member who needs her car looked at. We found our new service repair place!!!

An absolutely positive experience! They were able to schedule me for service on short notice and the price they charged was actually less than they had estimated. When has that ever happened. They will be my go to for all our family’s vehicles. Great service for a reasonable price. No gouging! I will pass the word to friends and family.

Amazing company fast friendly and most of all honest service. Thank you Amherst auto for fixing my car in a timely manner and helping me with my claim so that the car could be fixed. Went over above and beyond in my mind and I appreciate you all so very much. Customer service is impeccable definitely would recommend

Outstanding personalized service and demonstrated technical knowledge. I purchased a 20 year old car and just dropped it off and told them to evacuate it and fix what it needed. Things I thought were going to be expensive to fix they found to be minor easy fixes. They are a competent honest shop. I highly recommend them.

Once again, Justin delivers! He runs an amazing operation and knows his way around cars. If you go anywhere else, other than Amherst Automotive for your auto repairs, you’re a fool.

I had a car inspected last week. They were able to make an appt within 2 days. Repairs were needed, but fewer than the Nissan dealership had said it needed. It’s a good thing I took it to Amherst Automotive. They completed the repairs and inspection all within the same day. Many of my family members have used Amherst Automotive for years, and we have never been disappointed with any of their work. They are very fair and honest. 5 star mechanics!

My experience with Amherst automotive was more than 5 stars!!! Great work, honest prices and attention to detail makes this the ONLY place I take my jeeps for service. Thank you. Kevin OBrien