Verplanck Auto in
Beacon (NY)

I am writing this review based on an interaction with Kathy, one of the owners, this week from the point of view of working at a local dealership. Kathy reached out to me to check warranty coverage for an issue with a customer's car. I was able to get the part covered under goodwill through my dealership, so happy ending there. In terms of Kathy and the shop, I have to say, I was impressed by both her professionalism and her genuine concern that her customer be taken care of, even if it meant losing potential revenue from the repair. This kind of integrity is rare anymore, and I have to give her a virtual high-five to acknowledge the respect her actions earned from me. I will gladly recommend their shop going forward. Thank you! Cheers,
Mark W.

Verplanck Auto is the ONLY auto shop we go to! Very Friendly, helpful & knowledgeable! I'd give more stars if I could! Thanks for taking care of us every year with our automotive needs!

We’ve continued to come back to this local shop over the last few years because we appreciate how honest and reliable they are! They clearly care about their customers. I highly recommend them - it’s not easy to find a mechanic that you not only trust, but that takes the time to walk you through your options. I have also felt welcome as a woman, which can sometimes be tricky at auto shops

They communicate well, they are friendly and reasonably priced.

My wife’s truck wouldn’t start while she was upstate on a girls trip. I called and within an hour they had gone out to the hotel and looked at the truck, took it back to the shop and had it fixed by lunch time. Outstanding service and I looked like a hero for getting the truck fixed from afar :)

The only mechanic I will ever go to! Trustworthy, reliable, and a beautifully run family business. Highly recommend! Thanks Manny & team!

Kat, Manny, and the whole team here are wonderful! Trustworthy, honest, and ready to handle all of your vehicles needs from simple maintenance to big repairs.

Love Verplanck Auto! They are always so wonderful to work with and take the time to explain their reasoning for different repair recommendations, and the timeline for work based on wear of my car. I have learned a lot about my vehicle from them as their customer and appreciate them very much.

I lucked out living so close this auto shop as I would happily travel to get my car serviced here. The service they provide is absolutely top notch! Can’t say enough good things about them, highly recommend!

Manny’s Verplanck Auto was highly recommended to me by a good friend who’s been going there for years. I didn’t want to go to the dealers because their estimate of what needed to be done was too high and didn’t seem right. I’m so glad I took my car to Manny’s. In the end, I only needed air filters changed and nothing else. $60 instead of $600!
And they were very nice and courteous too. I definitely recommend taking your car there! The only thing is that you have to book in advance because they’re so busy!

Manny and Cathy were SO attentive and friendly and helpful. They explained what was going on at every step of the way and gained my trust with the explanations and involving me in choices of which brands to use to replace certain elements of my car. They always explained the pros and cons of each choice.

I just moved to the area and they have definitely become my go-to mechanic. 10/10 recommend!

Better service than I expected! I brought the car in for a repair and inspection they repaired my car and checked the car completely and let me know how much brake pad was left and that I needed spark plugs. I am very appreciative. The charge for the work was affordable and well worth the cost

My daughter recently relocated from New Orleans to Beacon for a new job. Unfortunately, soon after arriving, she experienced a back injury and hospitalization. I flew up to help her and, among other tasks, I was determined to get an NY inspection sticker on her somewhat beat up 2008 4Runner before I returned home. Several garages told me I’d have to wait a few weeks before I could get an inspection appointment - Verplanck was booked also but when I told them my situation they figured a way to fit me in next day. Further, they had to order a new rear view mirror in order to give the vehicle a sticker. This was hard to get but, with considerable hustle, they got the mirror, installed it and gave me the inspection sticker only hours before I had to head to LaGuardia to fly home. Their service was thorough and very reasonably priced. Equally important, they were kind and considerate - the kind of “good neighbor” shop that really benefits a community. As I flew home, it was a great relief to know that when my daughter fully recovered she would have her car ready for the road. I never write reviews, but these folks earned this one. Great service, kind people. Thank you for your diligence, kindness and hard work, Verplanck!

I've been looking for the right mechanic around Beacon for years. Found them today. They run an honest, quality business at Verplanck. Fair prices, honest assessments, not trying to Nickel and Dime you and giving good guidance. Will be using them for years to come.

Hands down the best auto mechanic experience I have had and I plan to go to them from now on! As a young woman with barely any knowledge of cars, the mechanic can be intimidating but Manny and Kathy were friendly, kind, respectful and most importantly thoroughly explained to me what was going on with my vehicle without pressure or fear mongering. Highly recommend them to anyone!

Had a really great experience. I wish I got the woman's name who answers the phones and assists while you are in the shop- she is who sold me on referring my friends here and who will keep me coming back. Such a warm and pleasant interaction, and took the time to answer some additional questions I had. I am relieved I have a reliable auto shop that I can go to going forward.

Recently took my car in for an oil change and NY state inspection. The work was done promptly and at a fair price as is my usual experience with them. Verplank auto is an honest local; family, business which offers great service for your vehicle as well as great customer service. They are in high demand but have been able to take care of me when my car broke down and had to be towed. They make the necessary repairs and may give a "heads-up " about issues which may arise "down the road" so you can plan for larger expenses. They are down to earth, good people who stand by their work.

Manny & his crew give fast, professional & on- time service. I requested a service and Manny checked & found out service wasn't needed (saving me a lot of $$). Prices were fair. I would recommend Verplanck Auto to anyone needing automotive repairs.

I love Verplanck Auto. Honest and good. Fast and responsive. I've used them ever since I moved here. For brakes, inspections, oil changes. In fact, I plan to bring my new car to Verplanck for oil changes and maintenance rather than to the dealer because I trust them more.

Verplank Auto is great local car repair service. All the people there are helpful and courteous. Manny will always give you an honest estimate and try hard to give you sensible options for your car repairs. They just repaired my exhaust system and did it for less than I expected. They understood that my otherwise well repaired car with 330K miles on it didn't need an expensive exhaust system.

Verplanck Auto is the most customer friendly auto repair shop we have ever used - and in our late 70s we have used many throughout the country. Manny and his excellent staff are both knowledgeable and able to explain car issues clearly to non-auto experts like us. Prices are reasonable and the timeline is always efficient. We highly recommend Verplanck Auto to all car-owners in the Mid-Hudson Valley.

Manny and Kathy run the Hudson Valley’s very best shop! Manny even got on a teleconference with my guest’s mechanic in DC when her car broke down here; I’m not sure others would come through like that. Prices are fair. You get solid information to make your own decisions. I highly recommend Verplanck Auto!

Manny provides thorough service and came highly recommended by a friend who has been going to Verplank for years. Not only did he work diligently until he found the issue, but he was also VERY generous with pricing and cost of service. We are very grateful for outstanding service and would highly recommend!

I am so glad and relieved to have found Verplank Auto and it’s owner, Manny! I totally trust him, his rates are reasonable. The shop does does excellent work. And they’ve fixed some tricky problems for me. Manny is a resourceful and creative problem solver, and an excellent diagnostician.

Reliable and friendly local mechanic and his team here in Beacon. Was recommend to me when I first moved here and has always been effective at diagnosing my cars' problems and resolving them. Charges reasonable prices and performs quick turnarounds. Also, if you have a Mazda, look no further. Manny worked with Mazda as a mechanic for a number of years and is well acquainted to their quirks.

Verplanck Auto is absolutely incredible. Honesty and integrity go a long way !!! Manny and his team are top notch. I recently sent a friend into Verplanck Auto. She was told by a different garage that she needed a new transmission. Manny diagnosed the vehicle and it turned out to be a relatively minor and inexpensive repair. Last week I needed brakes desperately. My spare vehicle was in need of a starter. Manny fixed both vehicles in a timely fashion and his rate was much cheaper than the dealership. I trust the good people at Verplank. We are LUCKY to have them here in Beacon.

Manny and his guys take great care of me here. Fair pricing and they stand behind their work. Since I work/live in town they even give me rides home when I drop my car off. Just make sure you plan ahead if you need work done, they're usually very busy.