What clients say about Dutchman Auto in Hollowville (NY)
Super friendly, quick service, and very reasonably priced. Thank you.
Got my vehicle inspection done here. It was quick and no surprises on things that needed to be fixed.
My wife and I are visiting from out of state. During our 9 hour trip here we encountered some issues with our exhaust. By the time we arrived at our destination the tailpipe had separated from the exhaust, the muffler had a hole, and the Y connector had broken. I know because I crawled under my suv and examined it. I showed up at Dutchman and told the lady behind the counter my dilemma. She spoke to Rob (I think). He immediately got my vehicle in and was able to fix all issues. Luckily he had an exhaust pipe bender! I was back on the road by 11 am. What a huge relief! I feel much better putting my wife and dogs back in the car for the return trip. The lady at the desk was super knowledgeable about the business as well as the area. Really nice lady! Price was very fair also. 5 stars for sure!
All around a great experience. Had my AC compresser fixed and now my AC freezes us out. They gave me a quote ahead of time, the staff was nice, and they did great work for a good price.
It was an excellent experience. One warning they charge an extra 4% if you do not pay cash. I've had work done there before and they do great work at a decent price.
I used to take our cars to the dealer in Utica, but always felt like I was being upsold. I've been taking them here instead for all our maintenance and repairs for the last few years and have been extremely happy with the service. They're very knowledgeable, friendly, accommodating and honest… and they charge very reasonable prices. Highly recommended!
I took my truck there for an alignment because my right front tire was balding on the side of it and pulling to the right. So I tell them to replace the balding tire, see if there is anything wrong that they can see in my suspension system, and get it realigned.Then I get a call saying it needs a condenser. I agree to get it fixed. So I get my truck back 4 days later and come to find out it is not aligned right pulling to the right still. So almost 700 dollars later the thing I brought my truck in for is still not resolved. They said to bring it back in to look at it and it could be this it could be that even though they already looked at it! Total rip off!
Great diagnostics and knowledgeable.. They are busy because they are that good. Be concise when you call for help or appointment as the phone is probably ringing with the next call We would not go anywhere else.
Well let me start by saying I made a mistake asked the neighbor to help me with my muffler he said yeah brought it to his house all he ended up doing was cutting off the old and never putting on the new ..I called dutchman asked for their help so I can get it inspected and he had it done the same day
in about 45 minutes or so no clamps they welded it best way to do it and for a good price now as for the front desk lady rude almost all the time they need to replace her for more business but I don't think they ever will think shes the wife.
It's worth an hour drive from Old Forge to have my car repaired here. They are good mechanics, honest, fast and a lot less expensive than many other garages. I'll continue to use them.
Well it would of been a nice visit if the lady at the counter was not so rude mechanics though great people. I feel when you enter a establishment your first impression is your biggest impact if I could change anything about that place ditch the lady at the counter and get a sweeter and kinder service writer with less of a chip on there shoulder and a warmer demeanor.
This is a great business to work with. I have been having them do all of my automotive care for years and have never had an issue. They are timely, fair prices, and will give trustworthy advice.
Gave 1 star but didn't even want to give that went there today and am still in complete shock the amount of unprofessionalism and disrespect these people have to their customers. I walked in today as told to do so by a friend and waited for the woman at the desk to finish typing she noticed I was waiting and asked me what are you here for? I said I need my car looked at I was referred by a friend. She replied with an eye roll what's your name? I gave her my name and she huffed and gruffed saying nope. I said I do not have an appointment I was told to just walk in. After 4minutes of silence I grabbed my kids and said I guess my business isn't welcomed here she replied loudly with well were busy right now. I said nothing and walked out the door I then called to speak with a manager and explained to him that I was upset and his reply to me was well she can say whatever she wants she's my girlfriend. I then asked to speak to his boss and that id want to go to higher management. His reply was there is no top I am the top and laughed at me. Just figured I'd let anyone who is looking for a good mechanic know this is not the business for it. A good mechanic starts with good moral and decent home training.
Great job , Rob took care of a carbuerator problem on my 1985 ford van that no one wanted to fix. Picked it up today it runs the way it was meant to.Thanks for sticking with it. They stand behind their work.
Rob worked me right in as I was traveling from out of state. My Dad always used him, and said he would be hard pressed to go anywhere else. Fantastic work and went above and beyond to take care of me. Highly recommend.
Website
