What clients say about Rock's Garage in Peru Township (NY)
Scammers Don’t come here unless you want to get screwed
1000 bucks for an alternator , no call before throwing it in my car . Outrageous, they’ll cheat you out of your hard earned money, go somewhere else.
Decent service! For towing, but way over priced! There rate is twice of any normal towing company, with nice trucks, these guys have old equipment! Absolutely ridiculous rates
You guys are AMAZING!! You saved us on the interstate when our truck blew a fuel line with camper in tow. You were efficient and kind, and we are extremely grateful for your help!
These guys were quick and efficient. Came out in minutes to tow my car for a flat tire, and fixed it in no time. Helped me get in a better mood as these guys were hilarious. Definitely coming back if any other issues occur
It used to be a great place to get your car serviced. No More!
I just got ripped off for a simple brake job. Charged $100 per hour and said it took him 2.5 hours to change out brake pads and rotors, a simple job if you have a lift. I don't know where he got the parts, but I couldn't find anywhere charging what he did.
It's really a shame. They used to do great work at a reasonable price. Those days are over!
Stuck on the Northway in our RV with an overheated bearing vs brakes. Called Rocks (it was mid afternoon) and he said to bring it right in and if he couldn’t get to it today we could spend the night there (even offered us electricity!) and he’d look at it first thing in the morning. Long story short, we cooled down, drove to the shop and were back on the road within 3O minutes. That is UNHEARD of!! And the price was unheard of, too!! If we lived here and needed work done, Rock’s would be our people. Thank you so much for saving our trip👍
I recently needed roadside towing after my vehicle had mechanical problems on a Saturday. I called them and they were there within 30 minutes ! I definitely recommend if you're in need of having your vehicle being towed ! Very reasonably priced in my opinion also !
Rip-off, rude and opportunistic people. The "boss" had me pay 250$ for towing the car about 5 miles to a parking lot in Peru NY; given the circumstances, they had me cornered and I couldn’t negociate. Dishonest, unfair business.
Jimmy is his crew are awesome! I will be doing business with for all of my auto needs! Extremely quick response, my car was in and out! Would recommend them to anyone!
These guys are crooks, don’t go to them. Dubreys charged me less than half of what Rocks did, and Dubreys did a lot more work. I was charged 350 dollars to pull my car 10 feet back onto the road. It took about 5 minutes. $350 AND they don’t even accept credit. Only cash. Who carries 350 cash on them on a Monday morning? The invoice I got has very vague details no details on what the 350 was for, and the guys that towed my car wouldn’t even give me their names. I was called names, just for asking them to tell me their names. These guys are crooks, save your money, go to Dubreys or honestly just buy a new car because it would probably be cheaper than going to these con artists. Also their garage reeks so bad they all are pretty much walking cigarette cartons, so remember to wear a mask! Maybe gloves too!
The maintenance guy Tim is fantastic. He got me in and out the same day for some worn down break pads!
Reasonable price and I will be back. Plus they are true north country vibes for that experience if you're looking for it!
Wonderful people!!! I highly recommend them!!! Had a terrible experience with another place I was going to for yrs. Charged me way too much!! Rock's is #1 in my book!!! ❤️
My vehicle broke down on the way home from Plattsburgh last Saturday. State police called for a tow truck. That's when l met the nicest most helpful person ever. Tim from Rocks Garage. His shop was actually closed Sat and Sunday but tried to obtain a serpentine belt for hours on his day off. He actually came in on Sunday his day off and replaced the belt. No one else that l know would put so much effort into helping someone. This person is a freaking saint. Also l want to mention kevin who went looking for a belt replacement on Saturday. These people and rocks garage are the best. Thank you guys so much. Mike Celella from Ballston Spa. There should be more people like you in this crazy world.
A Great Hard working Garage that will help anyone at a moments notice and gladly give anyone a Fair Price. I would definitely recommend this place because of the service, deals, and welcoming atmosphere. Since there is no avoiding getting your car fixed this is the best place to go.
Traveling away from home and my brakes needed replacing- they got me in right away, started working on it while waiting for parts- instead of holding up process and delaying the job- they were very accommodating, explained everything and price was significantly lower than initial estimate! Thank you!! Highly recommend!
Had a little set back with time was unable to bring my truck to the shop I'd normally take it to. Called Rocks once and was able to bring it by and it was fixed before the day finished. Work completed was to and beyond expectations.
Absolutely baffled at how great my experience was. Not only were they quick with the repairs, but their communication with me throughout everything was astounding. Most importantly though was the cost and how satisfied I am with the work they did. I would highly recommend going here, I know I will again!
Worst customer service around! Shady and miserable! Make an appointment and wait 30 minutes before someone talks to you while waiting for the appointment, just to be get told I will be 45 minutes before they can do the inspection. So I have a total wait time of hour and 15 minutes for a 10 minute inspection! Absolutely not! Then say I’ll come back in half hour, since I had to wait 45 minutes and they tell me to call to see if they can even get me in! Ya kidding right? What was the point of making a appointment! Rude, miserable owner.
They towed my car off the highway, maybe 2 miles max. My vehicle sat there for 4 days while I waited for an estimate. They never came up with an estimate and had the ordacity to charge me for storage when I moved the car to another shop. TOTAL RIP OFF AND WASTE OF TIME AND $$$$
