NAPA Auto Parts - Ravena Auto Supply in
Ravena (NY)

Have gone here about 3 times being that they are the only one within town. Every time the employees have been rude and unhelpful. And just simply unprofessional. Everything in the store is overpriced. And the only good reviews are from friends & family (small town life). Overall not worth it. The staff at autozone in East Greenbush are superior if you need car stuff!

Just what you would expect from a NAPA store.

Sold me a faulty alternator, 1000$ in tows

Very friendly and got all the parts I needed.

Worst customer service. Go in when their credit card machine is down and they wait until I get to the counter to say something. No signs up. Pulled all of the pricing off of EVERYTHING in the store. And the staff laughs when you ask why. Extremely rude. I’ll drive the 30 minutes to go to advanced instead of dealing with horrible customer service. Won’t be returning.

Headlight out managed to buy replacement lamps but it was to much trouble for me to obtain Allen wrench’s for use in replacing. It’s nearly dark and I’ve had to leave without one working headlight. Most carpart suppliers would of helped the customer.

If you need little things over the counter plugins or marker lights you know if you need oil or something like that any big heavy car parts I wouldn't suggest it sometimes they just don't get it right don't think they carry anything old anything prior to like 1980 but it's a cool place it's always neat tidy clean everything is in this place

Brake light was out they helped me thank you y'all are the best

Counter people who will find all the parts you need for your vehicle. Give them your VIN or plate number and they will give you the right parts.

They were very helpful to match my exhaust parts so I could finish the job up.

Bought three batteries nobody helped me through the doors with the hand truck I do it all by myself

These guys literally spent 10 minutes of their time searching through old boxes to find me the oddball tool I needed. Outstanding.

Good, well stocked auto supplier. Nice helpful staff. I will be back.

Great service and had parts I needed in stock that nobody else had.

Just get auto parts i like them better than all the other parts stores

Great auto parts store. If they don't have the part in stock they will get it for you as soon as they can. I have shopped here for years.. always a pleasant experience...??

Good professional parts stores, very helpful with finding the right parts for my car.

They were open the morning of the 20+ snow when I needed a windshield wiper that broke. Employee was extremely helpful.

Small shop but the staff are all very helpful.

Long wait in line...sold very expensive battery. Returned it and went to Walmart. ..saved $100

Very non informative the guy that actually new something could not be bothered to point the new guy in the right direction to look up part a big waste of time

One guy working, but I give him a lot of credit, he was very efficient.

Quiet, always in and out quickly. Staff could be a little friendlier at times

Always helpful, friendly employees. Tons of parts in stock. Best NAPA around.

Did not stock the parts I needed as the shelf was empty.... they said it would take a week or so to come in. I only needed a adapter for my trailer hitch from a 7 pin to 4 pin. Find them anywhere

always have what I'm looking for, and always friendly people behind the counter

Friendly and knowledgeable service I've always had a good experience doing business with these guys and I definitely recommend giving them a call or stopping by.