What clients say about C & K Automotive Services & Repair in Elephant Butte (NM)
Staff were nice but for the quote I was given they charge roughly $200 an hour and not as knowledgeable as you'd expect. Booked out almost a month. Charlie and Kim were very nice people but have retired and no longer own the business
Shane is just as Honest and Dependable as good ol Charlie! Diagnosed the problem immediately, fair price, these guys know what they're doing! Thank You!
My wife and I and our two dogs were driving from Tijeras to Silver City to celebrate our anniversary. We broke a belt then it took out our power steering hose 40 minutes from Elephant Butte. The tow truck driver recommended C&K. I gave them a call and they got us in on a Friday at 12:30pm when they close at 2pm! Shane and his crew worked diligently to get the car fixed and get us back on the road just before they closed! We're so happy with the work, the price and the way we were treated!
Honest, reliable, and timely service from these guys. As a camper who can’t drop my car and come back at the end of the day, they make the effort to get it done ASAP when I come in first thing in the morning. A good car mechanic is worth their weight in gold and Charlie and his crew are at that level. Plus, their garage is the cleanest, most organized working garage I’ve ever seen. 😂
One chilly December morning while camping in Elephant Butte Lake State Park, my car wouldn't start. After calling ahead to C&K for permission, I had AAA tow the car to them. They looked at it immediately. I was in and out in less than an hour with the work done at a fair price. Charlie is very personable and friendly. During our conversation he mentioned that he made a point of speedy service for campers and tourists visiting the area. I was very pleased and grateful for the excellent customer service and the ethics of this business not price-gouging out-of-towners with car trouble.
They had my supplied rear bumper put on my 1994 Dodge dually in a couple of hours, I didn't expect it so soon. The price was what they said it would be. Very happy.
The auto shop is the best, we were 900 miles from home visiting family and the brake caliper locked up. We stopped when they opened and they thankfully got us right in. Awesome crew and owner. The are a B&W Trailer Hitch supporter. God bless this shop and crew, they went the extra to get us back up and enjoying our Thanksgiving vacation. Thank you from the bottom of our hearts!
Absolutely I recommend this place, these people are very honest and that's unheard for nowadays, and let me tell you something else... very hard workers,yes we recommend this mechanic shop.... If there was a 10 star I'd give it to them .. God bless you guys... Very happy customer...
Fantastic service! Charlie was knowledgeable, friendly, and got the job done quickly. Price was very reasonable. Highly recommend for anyone needing reliable auto repairs.
I needed a battery removed from my jetski. I spoke with someone at the front desk. Immediately he had a mechanic just on it. It was such a minor job but took the time to get it done quickly. Thank you C&K.
Awesome guys had me back in route in no time at all excellent service. Great experience from the first phone call to picking up my truck. Great price more than fair! Highly recommend this place
C& K is my #1 Auto service shop. Charlie, the owner and his mechanics, are very friendly, nice, and knowledgeable mechanics. They always do excellent work on my 2004 Toyota Corolla, they are very trustworthy, it is very hard to find good and honest mechanics who will service our cars without having to come back because something else went wrong. At C & K, they always give the #1 Best service, they are also affordable. I will continue coming back to have my car serviced here and refer those I know who need auto service to come visit Charlie at C & K in Elephant Butte, NM. I recommend C & K highly.
We are traveling right now and my car was due for an oil change, I came here because of the great reviews and was not disappointed. I made an appointment, came in and sat in the waiting room, Everyone was super nice. Great people and place :)
We were on our way back to Colorado from Arizona in our rv and our belts started making noises. We called around and everyone suggested C&K, we drove over and Bobby was great. He took a look and knew what to do right away, we left our rv and in just a few hours. Our rv was fixed and the prices was way under then we thought it would be. Great job Bobby, we highly recommend you guys.
C&K performed transmission fluid and filter maintenance on our Chevy Silverado Diesel equipped with the Allison 10 speed transmission. I would recommend them to anyone. Charlie has many years of automotive experience, GM specifically. I felt my vehicle was in good, capable hands at C&K.
Charlie is Very Knowledgeable and Friendly.
Most recent had Full Service done on my 06 Duramax. Also added Air Lift Bags for proper ride height while towing heavy trailers. He has also serviced my Jeep Wranglers. Always Glad to have him take care of my needs. Known Charlie for over 25 years, even when he was at Sunshine GMC Abq.
Very impressive shop and knowledgeable mechanics. Drove in with a starting problem and drove out within 2 hrs. Price was reasonable. Mechanics explained my problem and offered options to fix it. Very friendly and easy to talk with.
Always thorough. Always quick service. Mechanics always catch things I might miss and make recommendations. In this case it was low tread on rear tires. Thanks to the recommendation I replaced tires prior to a trip into snow country.
As usual Charlie's services were above snd beyond . We have been taking our 2014 Fiat 500L to Charlie's for the 5 yrs we have lived here and will continue to do so. The mechanics are all very helpful and nice to customers! Thank you!
About 40 miles north of Truth or Consequences my rear differential blew a seal and cought fire. The AAA tow truck took me to the Chevrolet dealership in T or C. The manager there would not even look at my truck. Said he had no one qualified to work on it. We then went to C & K Automotive in Elephant Butte. Charlie, the owner, told me he could fix it and less than 24 hours later I was back on the road. If you have an emergency situation near T or C take your vehicle to Charlie at C & K. Best service I have ever had
I couldn't wait to share this, but I had to find a place that did real custom exhaust systems, with some imagination. I was going to have them modify your system Vivian, but they said it would cost more to repair your mistakes, so I had them RIP it all out, right up to the headers. I didn't want CK energy in my truck. OH by the way folks, if you ever have CK install a new ignition switch and barrel in your auto, make sure they use your VIN# because otherwise you might try to get into your car, and your keys don't fit, then someone turns you in thinking you're a thief trying to break in, to get into your own car. Thanks Charley for the wonderful experience.
I stopped in because I was having issues with my low coolant light coming on and off. They checked the coolant system and also made sure everything else looked good (brakes, tires, oil...). They were extremely friendly and, being a single female traveler, I appreciate the extra steps they took to ensure I was ready to hit the road. I highly recommend C&K automotive.
We were staying at the state park and tooling around in our Jeep down near the water when the top radiator hose broke free. With help from some campers, we able to reattach the hose, fill it with water and get to C&K.
Charlie was awesome. While his shop was booked solid, he managed to get a radiator and install it in less than 24 hours just before the weekend! Couldn't have asked for this kind of response, but kind is what Charlie is. And the work was well done! Thanks to the C&K team!!
Charlie was great! My car recently broke down on the interstate and I had it towed here. He was able to quickly look at it and (unfortunately) diagnose it with engine failure. He very generously allowed me to store it at the shop for several days while I made arrangements for it be shipped back home. His team even helped load it up on the trailer when the transport came. Would recommend this shop!
As winter residents, we've used C&K more than once. Our last issue could not be solved by mechanics in the nearby town, but C&K saw the problem immediately...and fixed it. Fortunately, each time we called, they took us in quickly, and returned our car the same day. Of course, that depends on your vehicle's problem, but these guys don't mess around. I highly recommend them.
I have NEVER been more happy to have met anyone as much as meeting Charlie and his crew. I had been without a vehicle since Aug 6th, (over 2 months) with so many different issues going on, including not getting out of park as soon as I got there. But in 5 days they gave me my vehicle back running like the day it was purchased. I definitely give them 5 stars, and the highest of recommendations, and having 7 mechanic brothers, that's alot. Thank you, thank you, thank you!
I had the unfortunate experience of breaking down on the side of the interstate far from home, with children. My Roadside coverage recommended Charlie at C&K Automotive. My breakdown was, of course, after hours. The extremely nice tow service man, Gary, took my car there then let me know it was dropped off safely (side note, my tow service made sure my children and me were safe before taking the car to the shop). The next morning I called the shop just after it opened. Charlie had not had a chance to glance at it yet, which I knew would be the case as it was first thing when I called. He told me he was swamped (I don't know a mechanic who isn't) but he'd take a quick check. I got a ride from a local, as the town has no taxi, Uber, Lyft, etc. When I got there, he had indeed got a chance and my car was going to need some digging that he would not have time to get to until next week, this was a Thursday. He did not charge me for the quick look over. He was so polite, apologetic, and friendly. He was very willing to let my car stay parked where it was until my husband, 11 hours away, could drive down with the flatbed to take home. Every local I spoke with gave him high recommendation. He could have charged me an hour labor or storage fees and did not. Thank you to Charlie. I highly recommend a stop at his shop! It's nice to have broken down in a far away from home area and be treated like family! Thank you again!
Charlie and his crew took really good care of me!! They fixed the gas leak on the fuel pump.. previous shop put a fuel pump on my truck and forgot to put the clips that goes one the gas line and so I noticed that my truck was leaking gas and I called C & K Automobile and they fixed the problem real quick and had me going back in the road... I definitely recommend this shop is a honest shop..thanks guys.
