What clients say about Arrow Towing in Pinos Altos (NM)
The best towing experience ever. I was stranded in an Albertsons parking lot with a burnt out starter, my insurance co. could not find an available towing service. My neighbor picked me up and recommended Arrow so I called the next day (a Sunday), my car was picked up on Monday and towed to the repair shop. I also have to mention that Ken had to come back to the parking lot twice because there was no room to move my vehicle until the lot cleared out. Two trips plus a ride home and all for a very reasonable price. I highly recommend Arrow Towing. Thank You.
Arrow Towing in Ruidoso/Alto New Mexico is wonderful! I had a totally flat tire and he responded quickly and went far beyond what was expected. Thank you Arrow Towing!
Wow these guys are awesome. Least to say on point on time, super friendly service that is really knowledgeable and QUICK! AAA certified as well. They took care of me in no time flat knew where to go without an address, overall I recommend them to anyone needing reliability and good timley service
Highly Recommend!!! If you have a breakdown in the Ruidoso/Alto area, I highly recommend Arrow Towing. Ken and Gage are wonderful. They are courteous, on time, and took great care in towing my car. Since I don’t live here I appreciated Gage recommending a repair shop more likely able to repair my car.
Was on our way to Ruidoso and truck had mechanical issues. After consulting with insurance they send Gage from Arrow towing to give us a tow. He stopped by our hotel room first let us unload our luggage then dropped truck off at local Chevy dealer. Took keys in the morning to dealership. Very friendly service and professional. Arrived when he said he would. THANK YOU so much. Now to wait for results on truck.
This man is a true hero and life saver!! He's reasonable and effective. I can't count how many times he has been available and ready to get me out of a hard place. If you need anything from towing to unlocking your vehicle this an honest man and I can't recommend him enough!!
My husband and I were stranded in carrizozo and Arrow Towing took really good care of us. Good honest people behind this busines. Ken had great communication with us before pickup and his driving skills were excelent. 100 % recomend. We are very grateful. Thanks again Ken.
Traveling from Maryland on a year long journey, when our Jeep broke down. Called our roadside assistance and they dispatched Arrow towing. Ken showed up fast and towed our vehicle back to our campground. The next morning when the repair shop opened Ken came and picked up the Jeep again and delivered it safely to the shop. Ken really knows what he was doing to prevent further damage to our Jeep. Ken also recommended a repair shop that could get us fixed the next day. 24 hrs later we were back on the road. Thanks again Ken
Was my first time using a tow service and I couldn't even imagine a better experience. Great service and a great price. I would highly recommend calling them first
There was 4 of us stuck in snow. Called AAA we requested Arrow towing. They sent another man from Captain, originally from Carlsbad NM. He took 4 hours for him to get to us. He had been drinking, worked for about an hour. FINALLY, my friend whose car we were in asked him to stop. It was already dark. Called Arrow towing, Ken came took him 15 minutes to 'drive' the car out of the snow . We were down off the mountain in 30 minutes tops verses HOURS with the AAA company. Very reasonable price. Very friendly, SAFE. He made sure everyone was careful in the ice so we wouldn't slip and fall. Just a nice, comfortable ordeal. Definitely 👍
The gentleman I had called when my vehicle broke down in the middle of the highway on a cross state move, was more than happy to assist he even sent his own son on the run! They were both very professional and very nice! The price was much lower than expected and previously quoted from other tow companies close by.. I would definitely recommend these guys for any towing needs you may have!
The best towing service in the area!! We got stuck in some snow and couldn’t get out. We called arrow towing, they picked up fast and was able to find a tow truck to come rescue us. He has great pricing and a lot of experience with towing people out. He got to us very quickly and unstuck in no time! Give Arrow Towing a call!
Fast response and always courteous service. We were stuck on a Sunday (also a holiday) and yet Arrow Towing sent out someone very quickly so we could get on our way. Would definitely call on them again!
I would highly recommend Arrow Towing! They were very professional, super affordable, and very knowledgeable! They were willing to fix our truck on a holiday weekend! We will forever be grateful!
This was an awesome towing service. He was very kind, prompt, and fair pricing. He even had to make a second trip back to get our trailer out and did so just as he said he would. We would highly recommend this tow service.
I was in Ruidoso today (a Sunday) and my battery died at my house. No close neighbors were home, so I called this service. He responded promptly to my call and came to my house within an hour. He tried to jump start my Tahoe with his service truck. He wasn’t able to, so he said “I need to get a battery box from one of my guys. I’ll call you in 5 minutes.” Then he drove off. I waited an hour, and called and texted him with no answer. He never came back or called to say he couldn’t help me. So strange.
I purchased a vehicle that he towed and needed to remove the vehicle. He denied access to my VIN Inspector. When I showed up the next day with the sheriff, he tried again to refuse us access to the vehicle by giving multiple reasons as to why I could not take the vehicle off the property. Then he gave us 4 hours of hassle, 1. stated I couldn't take the vehicle although I had the bill of sale and title, 2. stated I needed a VIN Inspection, 3. then needed cash not a credit card to pay tow bill. Truth be told I believe he wanted to claim that vehicle as his own and in 1 more day he could have. While we, the sheriff's and I, were there his worker said that he couldn't wait until another vehicle belong to them so he could modify it the way he wanted. So in my opinion, he is a crook. Funny thing, on his sticker of advertisement he references scripture. Wolf in sheeps clothing
Not impressed; would accept AAA Towing, Hartford Ins; demanded cash..paid with a credit card...wrecker and driver were dirty and run down equipment...charged $269.39 and did not do anything -we drove the vehicle home after accident,,,
Hello,My name is Billy Warfield.Me and my wife was on Vacation we were on 70 west in Hondo NM that where we smell Antifreeze and the engine was running hot this is Labor day weekend on a Saturday night about 6 pm we was in a real bind.See we drive a Volkswagen TDI with a blowed EGR Cooler hose dealer part no dealer in 200 miles and they all closed until Tuesday morning anyway.My son in Law in ky was on the phone trying to get me help so he call AZ in the next Town they said call Arrow towing I call him he said what do you think we will need I told him what tools and parts to get me from AutoZone.Why because I Own Capitalautomotive in Frankfort KY we been in business for 37 years we service European cars for a living we are a master shop.No way to see hoses from inside out.When he came out I knew he was a professional and a Christian he was a god sent.He tow us to town and fix it in Auto Zone parking lot.He got done at 10 that night we had no trouble the rest of trip that was 6404 miles Later.I was thinking he would charge me 100.00 a hr so when he was done I asked him what do I owe you he said 225.00.So if you broke down in New Mexico he your gay.think you Brother.Billy
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