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Highly recommend Alien City Towing!
Alien City Towing provided fast, reliable towing service at an amazing price. They responded quickly, arrived on time, and safely towed my car home without any issues. The driver was very friendly, professional, and helpful, which made a stressful situation so much easier.
Their customer service was excellent, communication was clear, and the pricing was honest and affordable—no surprises. If you’re looking for dependable towing with great customer service, Alien City Towing is the company to call.
The owner had just got to town and wanted to be done with his day but I called with my kids in car broke down. He immediately said he would be right there and was there in 15min. He was so kind, helpful and very patient. He didn't even ask me for my payment until we got to the dealership and I was squared away. He checked on me and that I was ok. I hope i never need another tow buy if i do im calling him.
Broke down on the side of the road outside Roswell, called Alien Towing. They were there in a short amount of time. The technician who towed us was patient and kind and helped get us to the car rental place in town before it closed. Highly recommend!
Service was great! You can really tell Shane, the owner cares about what he does and the customers he’s helping. Honest man and even helped me find a new mechanic he trusts when my usual one couldn’t get me in. I’d recommend his service to anyone.
Alien City was one of the few Towing companies in Roswell that were willing to work with us because my vehicle is a Range Rover and was in safety sleep mode. My vehicle was towed within 2 days & first thing in the morning. He was very nice, understanding, knowledgeable, (everyone from the first call I made to them were, but the other companies were not nice at all nor helpful and quotes were outrageous) and had it at Land Rover dealership in Albuquerque that afternoon. The price was very reasonable as well. Strongly recommend.
We were stranded far from home when our vehicle broke down, and Shane from Alien city towing came to the rescue. He went above and beyond to help us out—not just towing the car, but making sure we were safe and taken care of the whole way through. His professionalism and kindness made a stressful situation so much easier. I can’t thank him enough and would absolutely recommend this company to anyone in need of a tow!
Best Towing Company in Roswell! During the Flood He Dropped prices!!, Every other Tow company raised them! Best Service and Quality Work! Thanks Again!!
If you are in a bad situation these guys are the one you call! Great personality and very professional, could not say enough about Shane! Hes the man!!!
Great towing company. Shane came and got us out of the middle of nowhere at risk of his own truck getting stuck in the mud. Very reasonable prices, and the only company i called that would come tow me from where i was at. Really good guy. Recommend calling alien city before anyone else.
Thank you Shane for towing my car out of the river!!! Sorry about the winch!!! Thank you for answering your phone when nobody else could. I really do appreciate all of the work that you did. Thank you for your honesty and VERY fair pricing - Ryan
These guys are incredible. Last Sunday, they were finishing 7 days of solid work, day and night. I needed to tow my dually and a u-haul trailer. They brought two vehicles, and then on Monday they towed my truck to a guy who fixed it the same day. way more than I could have expected. These guys are the BEST!
Shane and Shane helped me out with a tow to Discount Tire, in the dark, and even helped me secure a hotel. I was traveling with my 2 dogs. It could have been waaay more stressful, but I was promptly picked up and they delivered the car, and then myself and my dogs. It was an excellent experience and I am really grateful.
The owner made time to see me by apt. Immediately after I called. My car was in such bad shape, I couldn’t even retrieve my items. The owner took the time to help me. He ended having to jump my car to get into the trunk, this was after trying a couple different things. Overall, very friendly and helpful!
Out of the blue, my car died out and left me stranded. I called Shane and he sent his worker out to give me a tow quickly and professionally. Alien City, Shane, you were definitely my life saver tonight! I highly recommend this company. You want the Best, call Shane owner of Alien City Towing!
Very good company to call when you want your vehicle handled with care like it was one of his own. Very down to earth man and takes his not only his business serious, but his customers with honest and trustworthy service. Call Alien City for your towing needs!!
My son had a motorcycle accident in the middle of the night. Shane showed up immediately after being called. He handled everything and made it process easier for us. He’s awesome.
Not only did they come out and get me and my son from the side of I-70, they got there fast.
There was a group of people walk towards us, away from town and it felt all kinds of wrong. The tow driver and his wife got there just before the group of people got there. The group sent over one person to see what we were doing and then joined back with their group. They huddled and talked a bit.
The driver had my car hooked up and we were able to get going. I am not sure how safe we would have been in our own.
AWESOME SERVICE!!! Great company to work with. They were on time, handled our goods perfectly, communicated throughout our request until goods were delivered and very reasonable! Will use their services again for all our requests in this area!!!
Stranded outside of Roswell fuel pump went out late night and he came to get truck and tow trailer and took it to a safe repair shop. will use again very nice and helpful when in a crappie situation. good to see good people that helps affordable
Super fast service! Very professional! Driver/owner Shane helped make a stressful situation better when our daughter got in a wreck. Will definitely recommend and would use them before anyone else if the need arises again! Alien City Towing is A+ in our book!!!
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