Parts Authority in
Albuquerque (NM)

What clients say about Parts Authority in Albuquerque (NM)

• Lisa Romero

  Went to get a part and when I called to see if it came in was told "what do you want? I asked , what do do you mean, what do I want? Got hung up on. Called back after picking up the part to let them know it was the wrong part, only to be told "oh well," and was transferred to someone else. This place definitely needs customer service training. I've worked in customer service 30+ years and would never speak to anyone like that.. Spoke to the manager, that tried only making excuses for the employee and not taking responsibility for the poor customer service

  Jul 08, 2025
• Sad Girll

  Always grate reasonabe-prices. Customer service is to par. Always enjoy getting my parts for my vehicles from here. Lear

  May 17, 2025
• Tre

  Tried calling to get some parts only to be told they carry original parts and hung up on me. Wouldn't waste my time or money on this establishment.

  Apr 28, 2025
• J G

  I always have an amazing clerk attend to my needs. Very friendly and informative. Parts and prices are great!!

  Dec 06, 2024
• David Sanchez

  Arturo always knows what part you need and usually has it on hand. Huge part inventory and professional service.

  Jul 18, 2024
• Tammy Santillanes

  Looking for part on my Chevy. Looked everywhere! No one had it! Even the dealership! They found it had it overnighted and I'm back on the road! Thank you! I am one satisfied customer! I will be back!

  Apr 30, 2024
• Brian Chavez

  Do not buy a battery from this place (or anything else for that matter because I am sure the customer support is the same). We had a car battery that was apparently 1 day past its 2 year warranty and they would not honor the warranty. It is a 2022 'gold' battery and already failed on us. I would have brought in a week prior if I had known. I spent the better part of the last week attempting to charge it to make sure it was a bad battery before bringing it in to replace...I honestly could not believe a car battery would need replacement after less than 2 years. These are very low quality with poor warranty support from the store.

  Apr 02, 2024
• jack allread

  Great service and prices. I purchased a battery here that was much less than other small auto parts stores (though only a 2 year battery) it was good for me. Recommended!!

  Sep 06, 2023
• Eric Cox

  Get all my parts from here Art remember you by name. Excellent customer service and always get the right part the first time.

  Jun 09, 2022
• Jim Dandy

  Terrible service. Angry old men that don’t want to be bothered. I was waiting for 20 minutes and there was no one in line. Wont be going back.

  Mar 18, 2022
• No name Denver

  It very nice place but the only thing is when they give the wrong parts and pay with card it take 5 day to get your money back that is not far when it only take not even 5 min when take out of your account this money need to be in your account the same day when get a refund

  Feb 09, 2022
• American Patriot

  Fast courtesy very knowledgeable in and out quickly and correct part Second only to a 3 week Caribbean vacation

  Jun 28, 2021
• Diego Gonzalez

  Come here all the time for my work. They are very friendly and helpful every single time. Glad they are close by.

  Feb 13, 2021
• Kelly White

  Your receipt is your warranty. They give those cheap receipts that fade after a month. And who doesnt have a computer to enter names for warranty. Welcome to the 21st century parts plus.

  Apr 24, 2020
• Nick T.

  Great service always have hard to find quality parts cheaper than auto zone

  Mar 18, 2020
• Shadow Net

  Worst customer service I have ever had i will never buy from this location poor sales team and management befor 12pm Tues 12/17/2019 so u know the date and time to talk to the ppl u put on the phone

  Dec 17, 2019
• Hugo Gómez Rueda

  This place is amazing, they have a lot of auto parts. I went to get a small part, and the guy in the front desk really went and thoroughly looked for the part, and when finally they didn't have it, he was honest and sent me to other place, where I could get it. This is real costumer attention. I definitely would be back to this store.

  Nov 24, 2019
• budsbest505

  Awsome customer service everytime I come in. Always have the parts I need on hand with unbeatable prices. One of these days I will have to send them donuts or something.

  Feb 12, 2019
• William Sain

  Love going to partsvPlus and getting all my parts needs. Very professional, good pricing.

  Oct 28, 2018
• Brad Villa

  Always helpful staff at affordable prices and better selection than AutoZone or O'rielly's auto parts they actually know what the parts you need are :) awesome job Parts Plus team!

  Aug 17, 2018
• Aginaldo Alderete

  Great parts that always fit like OEM. Great customer service too.

  Jun 23, 2018
• Jim M

  Parts plus is honestly one of the best parts places in town and no one can beat their prices I love this place

  Jan 27, 2018
• Jeff B

  Always a pleasure with the guys at the counter knowledgeable and always working to please customer's. A big Thanks

  Sep 21, 2017
• William Wescott

  I'm from rt 66 garage in tucumcari and I have called every parts store with in 200 miles from us and you guys are the only one to come through with the part and at a great price keep up the good business

  Aug 12, 2017
• James Napier

  Great parts, great service, super selection, all makes & most brands have you covered. Great parts people - always willing to help. Best prices around, when most of the shops and all the fleet maintenance buy here you know it has to be good!

  Aug 08, 2017
• Serafin Griego

  talk to Art Alacone. He will get you all hooked up. Good and friendly service.

  Jun 05, 2017
• Mike Mc

  Good service, I had to return a part and had no problems. My mechanic uses this company when they carry what he's looking for. I would buy from them again.

  May 01, 2017
• Lance Strong

  Good service, great quality parts, but only open till 5:30....

  Apr 07, 2017
• Burt Furt

  Great bunch of guys to work with. Have the best quality parts in town. Especially coils, sensors and etc.

  Feb 18, 2017
• Ali Sanchez

  Very poor was told one price on a starter I was trying to buy for my truck when I went to get it they said it was the wrong price and didn't do anything to right the situation. As soon as possible in calling the corporate office and filing a formal complaint for price gouging.

  Aug 20, 2016