Fenix Parts Rahway (Previously Leesville Auto) in
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Address:186 Leesville Ave, Rahway, NJ, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Used auto parts store
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Website:
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Zip Code:07065
Working Time and Location
What clients say about Fenix Parts Rahway (Previously Leesville Auto) in Rahway (NJ)
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Best used auto parts source ever, and Isabel Is the best sales person of all times! Thank you for taking care of our auto parts needs every single time we call you!
Oct 23, 2025 -
I got a used car dealer. Do not deal with Jonathan Bristow "JB", he will quote u higher prices than what posted online. Also made me wait 4 days for pickup parts because he screw up pickup location, even though was texted to him from day one...then he got demeaning and disrespectful. Won't deal with them again because of him.
Oct 22, 2025 -
I called to ask about a fender, it’s a Honda accord 2018, the lady asked me if it’s a coupe or sedan, I said it’s a 2018 body style. In a very rude and condescending voice she goes, I heard the year…. I’m asking is it a coupe or sedan. I told her they don’t make the 2018 accords in coupes and I told her it was a sedan. Just rude for no reason.
Sep 24, 2025 -
Great Price on what I needed and the women I dealt with (Isabel) was super helpful and easy to deal with getting me the correct part +Shipping was fast 3-4days the confirmation number came the same day the part was delivered TY again
Sep 15, 2025 -
This company sold me an engine for a vehicle. The price was about $1,600 for the engine. The following week the engine was installed, and it did not work. When I called the person who sold me the engine, Luis, to tell him that the engine was not working, he told me I had to file a claim to start the process, and that it would take about a month. Now tell me, how am I supposed to explain that to my client? I had told the client the job would take about eight days, and now I have to tell him it will take a month. I think the system they have is very bad. In addition, the person I spoke with did not even take the time to help properly. When I asked him how long I had to wait, his only answer was basically: “You just have to wait.” For selling, they are very friendly. But when it comes to dealing with complaints or problems, they are rude and avoid responsibility. Honestly, if anyone is thinking of buying parts from them, I would not recommend it. I don’t even understand how they have a 4.5-star rating when recent reviews are all 1-star.
Aug 20, 2025 -
I had my fair share of bad service before, but this takes the cake. Recently purchased a radio panel from Fenix parts in Rahway ny. Spoke with one representative l, gave them my part number and it matched what they had so I paid for it. Drove two hours from upstate NY to pick up my panel. Just to just to realize it’s the wrong part they send me. Calling, callingand calling them, trying to get my money back, now nobody wants to talk to me.
Jul 08, 2025 -
We had a very bad experience with their customer service, especially with the parts sales department. The staff is rude, and if you're not part of their inner circle, they don’t treat you well or show any willingness to help. Their phone recording says you'll receive "the best service," but that couldn't be further from the truth. Personally, I was disappointed with how things were handled. I do not recommend this place.
Jun 26, 2025 -
I ORDER PARTS FROM FENIX ALL THE TIME - ISABEL AROCHO IS THE REP WHO TAKES CARE OF US AND SHES AMAZING , VERY PROFESSIONAL & ON TOP OF EVERYTHING. THANK YOU ISABEL !
May 30, 2025 -
I run a shop in Middlesex and order tons of parts a month from George. The partnership started a few years ago when a coworker suggested using him as my main contact. I can honestly say in my decades of running a shop and ordering parts nobody has ever been more proactive, efficient and professional then George, esp for a salvage yard... It does not matter if its 6 a.m or 7 p.m he always gets back to you with the information you need. Most importantly he understands the repair process and has the knowledge due to decades of experience which is critical when your on tight timelines and cant afford to have the wrong parts delivered. Highly recommended on my end..
May 29, 2025 -
A friend of mine sent me to fenix, as we all know (AKA) Leesville. LD Was my contact. He didn't have my window i needed for my truck. Looked up my part, found it for me, and saved me, I kid you not 200$. Thank you LD for your professionalism. Billy Merz Sr.
May 08, 2025 -
I have a shop in Brooklyn.I have been purchasing engines many times there are always problems.When they remove engine they broke bolts for catalytic,they broke dipstick half of it stocked we couldn't remove it.It has been 4-5 days working on this issue to be able to put engine back.I will never gets engine from you! OG GARAGE
May 07, 2025 -
Izzy is the best. She goes out of her way to make sure that what I ask for is in good quality and great pricing.
Dec 20, 2024 -
I called late in the afternoon for a small order around $200. The call was dispatched to Isabel who took all the time necessary to see that I received service I deserved, and exactly parts I needed. She's a real team player and an extremely valuable employee. Steve Rampone
Oct 16, 2024 -
At 9:33 am, 6/20/24. I called and wanted to know if they had any front bumpers for a specific color and he wanted the exact month it was manufactured which I did not know when the car was made. I told him it was a paint color code and I had the paint color code and then he proceeded to hang up on my face. Overall very rude behavior. I also got a response on this review which when you email them they don't even reply back. Horrible support
Jul 11, 2024 -
John Paul Morgan was very courteous and professional. His customer service was wonderful. He was patient listened well and explained the process very thoroughly. He made a difficult situation very pleasant and less stressful. Because of his professional I will refer more customers and return to Fenix for all my auto issues. I wad referred by Cesar Technicians in Linde, NJ. I am very satisfied. I came from NYC to your business. Thank you. JP was great and I'm will return to him. The best customer service I had in quite a while. Dennise Washington, Hyundai Sonata. Never write your reviews before you complete your services...I would NEVER use them ever again.. They SUCK!!!!
Apr 30, 2024 -
Tom G took really great care of me. Fast service and fast shipping. Been looking for this part for a while and found it at a great price. Thank you again. Would recommend to everyone.
Apr 04, 2024 -
Kevin is a Terrible employee I am a mechanic shop I spoke to Kevin about a part and he messed up my delivery called me back and asked me to go pick it up. I went there paid cash and picked it up. After I got back to my shop I realized he sold me a completely different part than what I asked for. and when I called to rectify the situation he said he would get the right part to me the same day. He calls me at the end of the day and asks me if I paid for the part as if they were just going to let me walk out with the part without paying . Fast forward in the conversation and he gets an attitude and hangs up the phone in my face and tells me I’ll just cancel the order after I had already paid for the part. I dealt with this company plenty of times and never have I been treated with such disrespect. Hes a terrible customer service rep I have no idea why they have him answering the phone . They should have him picking up trash there not dealing with customers. Extremely unprofessional and I am extremely unsatisfied.
Feb 26, 2024 -
I just wanted to thank "L.D." (I hope I got his name right). He helped me purchase some parts for the inside of my door after a nightmare experience with an auto shop. He was the nicest guy, and his customer service was just wonderful. Thanks for being so helpful. If I ever need anything else for my car, I know where to bring my business.
Feb 13, 2024 -
I’m leaving this one star review because my cousin was killed working for this company on December 28th 2023 at 5:31am. He had only been on the job 8 days, and lost his life. Now his children will have to go through life without their dad. His wife a widow. Absolutely senseless. I am an army veteran. I served my country in Iraq and Afghanistan. I have served in harms way. How can you explain to me that my cousin is America working for your company and dies. You can’t! He was a great man devoted to God and his family. I want this review to be a reminder to this company of what was taken from us. My hope is that this never happens to anyone again. This incident has created a hole in our family that will never be filled. Rest easy cousin.
Feb 05, 2024 -
Terrible customer service, the worst service in my entire life. I ordered a part for my vehicle over the phone and the person that took down my credit card info also used my credit card to order something from Amazon. That was the only time I gave my card info over the phone and next thing you know someone orders something from Amazon. Be very care handing over any info over the phone to any of the reps behind the 3-4 call centers they have. Plus the part that I ordered was suppose to be ready for pick up the next day as per the associate I spoke with and when I go to pick it up they said we don't know when it will be ready. might take 3/4 days and I came back once the part was in and guess what it was damaged. They made me drive there 2 times (I live 45mins away) just to find out the part I ordered was damaged never again will I order from them
Dec 13, 2023 -
Lack of quality assurance, would not shop here. Ordered a fuel tank for my Ram. Picked it up after hours and struggled to find the parts where the Manager mentioned they’d leave it but thankfully there was a delivery driver I caught that helped me find it. Was left inside and wouldn’t have been able to get it myself. I saw a cap on the fuel tank for some of the hoses was broken off the tank and had a broken nipple. Thought I could replace it with parts off my tank. Learned it was not replaceable after trying to take it off my tank and calling the dealership. Spoke with the parts department was ok to either replace or refund my order and offered a discount for the part to cover towards my time. I appreciated the discount so I ordered two doors and a fender on top of the replacement tank. The parts that were discounted were the same price as I was originally quoted and when I confirmed pricing over text, each part was increased $10-30. I ordered all silver fender, and doors as well as the tank totaling $1130. I took off work and came to pick up the parts on Friday. Looked at the parts before paying to find the fender was damaged, doors were a completely different color between front and rear and the tank was broken in the same spot. Wasted 6hrs of driving and a Saturday pulling my tank off to find I had bad parts sold. The rep at the store told me at least I didn’t prepay $1130!
Sep 24, 2023 -
Dave is great work I have many parts there under different shop names due to The fact that I managed several shops at time. But this time the driver was a real dirt bag with a Mouth on him I was giving him the correct address. But he kept blowing me off. The man needs anger management really Now I will buy my parts else where.
Aug 02, 2023 -
Service was outstanding. JP hooked me up with all the parts I was looking for. He was pleasant, knowledgeable and extremely patient to all the customers. It was busy and only him and he still took the time to help myself and everyone else. I would highly recommend getting parts here. Thanks
Jun 19, 2023 -
Isabel Arocho.... Today I have communicated with the sales rep Isabel A. which has been quite kind and very important their help in the development in a positive way of this new experience doing business with this company. very useful its performance in it. I hope to continue reserving your good services for a long time. Thank you.
Jun 07, 2023 -
So I needed to purchase an engine since my car broke down and my mechanic highly recommended Fenix. So I purchased an engine. My first issue is they were not able to ship it to my mechanic. So that meant we had to transport the engine ourselves which caused an inconvenience money and time for both my mechanic and myself. After finally picking up the engine, the engine had a damaged intake manifold and throttle body. The rep at Fenix was made aware and offered to replace the 2 parts without charge. So we take the replacement parts and my mechanic is about to put the engine in but finds the engine is full of water and no cap at the top of the engine. So we reach out and advise that the engine is full of water which is strike 3... 1 was the damaged parts on the engine, 2 no cap on the engine. You would think that the company would offer to pick up the engine after the fact that the engine had all these problems. Mind you I spent 2600$ on the engine. They would not even pick up the engine so, I had to rent a truck to return the damaged engine to them. I'm sorry but this is not customer service. How can you sell products and not care about the condition of the products? How can you not offer shipping and handling to requested address, when you are a car part selling business that mechanics rely on and constantly call? Why would you not transport the part back when the company was at fault of its condition? The only thing they did to make the situation right was to refund me. There was no empathy or effort to make it right. They offered me another engine with 13,000 more miles than the one I purchased but I had to pay an additional 800$..meaning I will have paid Fenix 3400$ and possibly not get what I pay for including bad customer service. Yeah no I will not give this company another dime. When you buy parts from Fenix, you get bad customer service, lack of concern on the condition of the parts you purchase, and will not ship parts to mechanic requested locations even if the part is faulty and it has to be returned, then they want more money to replace faulty parts, and not acknowledge their business rapport mechanics who recommend them. Don't buy parts from them. There are other places that will treat customers and mechanics better.
Apr 30, 2022 -
Bought a tailgate glass for qx60 was cheapest price as it cost over 440 got it for 220 here. Pick was fast and easy. I'd recommend buying from here if you wanna save money
Dec 03, 2021 -
Tom G. provided excellent customer service; professional, courteous, and respectful. He answered all of my questions promptly, and responded to my after hours email within 8 minutes. I only had to wait one day whereas other merchants stated a minimum wait time of one week. Pick up was fast and easy - they even put it in my car for me. Additionally, Tom referred me to another excellent vendor for repairs. I highly recommend Leesville Auto Wreckers and be sure to ask for Tom!
Jun 26, 2020 -
Justin was a huge help to me. He got me the parts I needed at a very reasonable price, answered all my questions, and was extremely helpful and honest regarding the parts I needed. Made sure they were in good condition and that they arrived on time. I’m a happy customer. Justin was a great guy to deal with.
Jun 05, 2020 -
I work for a dealership & we use your company regularly with pleasure! We usually speak directly with Justin, phenomenal in his position, always looking out for our best interest. He never fails to keep us absolutely satisfied. Excellent service, we must thank you for your well trained employees.
Jun 03, 2020 -
10 out of 10 would recommend this shop. If you want fantastic customer service get on the phone with Joseph. In the year 2020 everyone is going through something Joseph will definitely put a smile on your face and make sure you are having a good day. He helped me get a new tailgate for a great price. Super funny guy definitely knows what he is doing.
May 29, 2020
Nearest Junkyards to Fenix Parts Rahway (Previously Leesville Auto)
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked