I’ve been to a lot of scrap yards over the years and GearTronix is by far the best. We needed to get rid of an old suburban and they gave me the best price around & came and got it super fast! The staff is beyond kind and do everything in their power to help you anyway they can! We won’t be using any other scrap yard besides them! HIGHLY RECOMMEND!!
Very helpful and friendly easy directions tons of selections and great customer service 10/10 recommend for parts and any services recommended by Geartronix.
Great people, very honest and kind. Took a drive from Westchester just to go here due to their amazing employees and fast service. Would definitely recommend to anyone looking for parts. They also have very good and fair pricing on all of their inventory.
completely disrespectful person on the phone, had our customer on the line with us who is Spanish and the man on the phone at geartronix seemed irritated by the fact that our customer was trying to make the payment through zelle, our customer had a few questions as he is not familiar with zelle. while in the middle of trying to make the payment the rep at geartronix put us on hold for quite some time and basically gives us an attitude because he's too busy to be on the phone and answer or help us as we are trying to make a payment. since we refused to be talked to in such a disgusting manner we told them nevermind and the man said good because we weren't going to sell you the part anyway. so you would take my customers money but couldn't be bothered to assist us with the payment and because we had questions you felt it was appropriate to talk down to us. completely disrespectful person and shouldn't be allowed to work with the public. if you hate your job then maybe you should find a new one. Also, 2 minutes later I called another place and was able to get the part I was looking for cheaper and was treated respectfully. so, if you don't want to be talked down to and you want to get your parts for a better price then let me know. geartronix is a joke
Called this place to ask for a part only to be greeted by a rude salesperson who didn't even care to say hello. I asked them how they take payments and they said cash or zelle only which already sets off alarms.
The salesperson kept trying to rush me off the phone and not even take the time to help me telling me they are busy and he doesnt have time to waste answering my simple questions.
Despite that I asked if they can take the part off and he said they have to get paid zelle first or I have to come and wait for 1-3 hours while they take the part off. Ok that's fair.
So I asked, what if the part is no good or there is a issue with the part condition when I show up for a part I paid ahead for?
And that's when this disrespectful salesman answered:
"You know what, I will pass on selling this part to you, since you asked me this question" and then he just hung up the phone.
To be this disrespectful and nasty with a customer over the phone is absurd and certainly warrants the lowest review possible to make sure that others are aware of the type of bad business this place is.
STAY AWAY, take your money elsewhere.
Below is after the reply by that person:
And now you are misleading with your answer. I never asked you to go and look at the part in your yard. I just asked what if the part is no good when I show up after paying for it in advance. And at that moment you replied "I withdraw my offer to sell you this hood, I'd rather not sell this to you at all" then you hung up the phone. But all I was asking is what your policy is for the customers who pre pay price to seeing the part.
You are rude and now you are misleading about what happened. I'm glad I'm leaving this review for the next customer to be aware of how you work and treat people, customers who are inquisitive about your deceptive business practices
I had our old farm truck picked up today by gear. T tonic Jimmy was the driver. What a nice guy he met my daughter and her two small boys with a happy face on this morning. He let the boys watch him load the truck and what a nice guy, my grandkids are over the moon Thank you for being so professional Jimmy and so kind to my grandchildren.
Well, priced organized and efficient company. I was driving by and noticed their sign so I went in for a E250 driver door. They sold it to me at a great price and was ready the next day.
The staff are very knowledgeable and courteous .
Picked up a transission for my Yukon from these guys. Priced better than just about any yard in NJ. Still running great a few years later. Also got some other parts priced great.... super friendly people, helpful and easy to deal with. Will continue to be my first call.
Just bought engine with them. The location is easy to access and everybody friendly. I was in and out in less than 10 mns the engine was nice and clean. Good professional work. Will buy again.
Kona.
I messaged them on Thursday for parts for my 2002 honda accord. Found out they have amazing prices so i got more spare parts. I paid up front because i live in nyc so i would be in jersey in the weekend. They were ready amd waiting for me at the location. Super fast affordable and clean. Great service and excellent seller.
Called around the Jackson area to see how much I could sell my old beat up Mazda for. These guys were great quoted me a little bit higher than most places I’d called in the area. They even picked up the car from me. Most places were paying a lot less and I had to get it towed to them. When Jimmy arrived to my address the process was so easy and he was amazingly friendly and efficient. Great job Geartronix you’ve earned a loyal customer and I’ll make sure to spread the word to my friends and family!
Place is awesome!! The owner David is great!
everyone is so personable and goes out of their way to accommodate the customers needs!
I showed up with a need of another part then my original order and Wayne went out of his way to get it for me!! customer service is fantastic
EDIT UPDATED 9/17/24 THIS PLACE IS GOOD AGAIN. Told me that my part would be by the gate, since I literally got there 2 minutes about 120 seconds after they closed. I came flying in, kinda sorry the guy leaving in the Honda Accord (he works there) thought I was gonna hit him BUT I got my part and I appreciate them working with me. Thank you.
I have been buying parts from them for a while now. They have amazing customer service where they go above and beyond for their clients and parts quality is like new compared to other yards. They have me as a customer for life and I would recommend them to my friends and family. Thank you
July 2, 2024, bought a passenger side mirror for my 1988 Mercedes. Excellent price, personable staff, and really cool dog, Duke! Would definitely buy from again
This place is fantastic. I needed some small parts. I went a few places , called a few places. Nobody wants to be bothered if they aren't making hundreds on parts. Geartronix told me to come down, they pulled the parts I needed, and sent me on my way without charging me. Please support this business, it's unique and caring. If we don't support businesses like this, they will be gone and we will be left at the mercy of those that don't care.
Friendly & honest people that will go the extra mile to help! Called looking for a very important piece, and they helped swiftly when no other places even cared. The true definition of a great business and is our new go-to auto place, we will be back! Thankyou!!!
Selling my old broken down truck to Geartonix was very easy.
Big thanks to Jimmy who met me at my mechanic's shop and handled the transaction quickly and professionally.
Will definitely work with these guys again.
Great experience starting with Jimmy towing our cars away,to the helpful lady in the office.,and ending with the 2 gentlemen popping my trunk and taking my plates off. Thank you!
Thank you so much for a quick pickup! Jimmy was great! Very careful that the tow truck and car did not get stuck in the field! Plus he was extra careful not to hit my horse trailer! His stories were fun and I received a new calendar!
Highly recommend!
Dave whom I spoke with initially was very professional and personable! He gave me a GREAT price for my old beater I wanted to junk. The starrrrr of the show was cowboy Jimmy, he was so accommodating and took my plates off for me and told me some funny stories. Never change Jimmy! Great company. I highly recommend Geartronix and can promise you they pay the same amount all of those massive companies do (I checked) so go local! Plus I had a great time chatting with them.
My sons car was not drivable. I called Geartronix and they gave me a great offer. Dave and Dylan (in the office) made it so easy. The next day Jimmy came out and helped me in removing plate and items from car. He was such a pleasure to deal with. I would highly recommend this company.
I had 2 cars picked up from my residence today by Jimmy from Gear Tronix Auto Parts. He was prompted, efficient and very amiable. He made the actual process simple and easy. My first contact with the office was with Stewart who was also very professional and accommodating.
My tire blow out over the weekend was one of the most awful experiences of my 40+ years of driving. I'd been calling around locally for days looking for a rim replacement and no-one had a good one available till tomorrow at the earliest. After having been told by another auto salvage company I could call Geartronix- that they show the inventory- or wait till they were delivered. Long story short I picked up just now a bright shiny OEM rim for my 2013 van and it had a nearly new tire on it as a favor to me. There's every reason to start here for yourselves. The owner, Destiny and their staff (who put it right in the stow for me) deserve your time and effort.
The payment/ order process was seamless allowing me to completely finalize my transaction online with a few clicks in my email to pay.
You're in good hands with dedicated individuals with your satisfaction foremost. I was given honest advice asking about another part, and it went from A+ supervise to OUTSTANDING.
Thanks
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