Had a 2 month old AAA battery go dead. AAA came and jumped it, but wouldn't do diagnostics...TOO busy! Called West 10, and the miraculously fit me in for diagnostics and a New Battery! Thanks guys...You saved me from a dead battery Tomorrow!!! Always Great and Trusted service!!
We trust Jason and James and their entire crew at West 10 with our entire fleet’s auto maintenance. They are efficient and professional. Outstanding Company!!
I am so pleased with the great service I get from 10 West Tire and Auto. They always get the job done in a timely manner, the work is good, and they can always accommodate my schedule. Their prices are very fair and the service is fast. I am grateful that I found a place to take my car that I can trust to do a good job! Thank you 10 West!
West 10 Tire have been my guys for over 20 years! Their work is top notch and I always feel safer on the road after they’ve worked on my car. They have made many cars safe for my daughters as well!! I would HIGHLY recommend West 10 tire for anyone needing tires, work done, or to just feel better about life in general. Everyone is always so happy! Very easy to talk and I never feel like I’ve been Mansplained, ever! 10 Stars 🌟 in my book😊
A few months ago I got new spark plugs here for my wife's car installed on short notice. (I was getting an oil change next door at West 10 Express Lube. The car's maintenance minder recommended new spark plugs, so I asked them if they could take me w/out a reservation) They took me right after the oil change and changed the plugs ASAP.
Just did the exact same thing with my car today. They were awesome. I was out in an hour, and that includes the oil change next door.
Spoke to the front desk guy as well as the mechanic (w/38 years experience) and they were both awesome and super-nice!
I've been coming to West 10 Express Lube for over 25 years and have always seen the Tire & Auto guys at the right side of the desk. They came in quite handy and came through in a pinch!
Real pleased!!!
I recently had a flat tire in Clinton, NJ. AAA referred me to a local tire shop. I asked the driver to take me to West 10 where they immediately took my car in at 4pm, fixed the tire and had me back on the road in 30 minutes. They are professional, punctual, friendly and fairly priced. I highly reccomend this family operated repair facility.
Their customer service sucks, took over 3 hours to get the parts which I don't care about but their first estimate was that they would be done at 10:15 still sitting here close to closing time and I had to keep asking for updates which basically "we are waiting for the parts"....no estimates no calling the supplier to get real time info or advocate for their customers. I would have made arrangements to not wait had I know it would be longer than any other brake job I have ever had.
This place is absolutely amazing, Jason and Brian are the best representation of what customer service and professionalism should be like. It’s like walking into a familiar barber shop or restaurant. They are customer oriented and always have your best interest in mind. I have been coming here for years and the service has always been top notch and they have always pointed me in the right direction. I will always bring my vehicles here for service as I know the job gets done correctly!!! Shout out to local businesses that always do the work the right way and don’t try to rip you off!
Chuck and I have been using West 10 Tire for many many years for our auto service needs. They are honest and do a great job. I recently had taken my car to the dealership for a recall. Since it would be there we scheduled a 60k tune up. After completed, they told me I need brakes before next oil change. So we schedule brakes with West 10. They told us plenty of brakes both front and even rear is okay. Not needed at this time. This is why we continue to go here and we refer everyone to West 10 Tire !
Thankful for these guys !
I've been coming here for repairs for over 15 years and have never been disappointed. Not only are they honest about the repairs, costs, and necessary items to be fixed but they do the work quickly. I also use the oil change service instead of my dealer's since it extremely fast and at the same or less cost. Highly recommend
I came in for a wheel alignment and was told it would take approximately 1 to 1.5 hours. While waiting, I also requested a ride back, but no one ever followed up on it.
What frustrated me the most was seeing my car sitting untouched for nearly 50 minutes while other customers, who arrived after me, had their vehicles serviced and completed. If appointments are given, they should be honored instead of making customers wait unnecessarily.
This experience was extremely disappointing. Not only was the time estimate completely inaccurate, but the lack of communication and poor time management made it clear that customer service is not a priority here. A simple, routine job turned into a frustrating waste of time. I will seriously reconsider returning in the future.
I had a great experience at West 10 Tire! (Chris & J.R) The staff was knowledgeable and friendly, helping me find the right tires for my car at a fair price. The installation was quick, and they made sure everything was balanced and aligned perfectly. The shop is clean and well-organized, making the whole process smooth and stress-free. I highly recommend West 10 Tire for anyone needing quality tires and excellent service! /ag💯
These guys have been taking care of my family and I for over 10 years. They always do a great job. They’re professional, good at what they do, and their customer service is excellent. Today I came in with a major problem desperate for help and they handled our issue within one day! They’re very loyal and accommodating to their long time customers. I’m very thankful for Jason and the rest of the team here.
Fantastic shop. Saved my tires for a very fair price!! Employees were all extremely nice and good atmosphere. I would 100÷ come back here for future auto needs.
I've been going to West 10 for a little over 30 years. One of my good friends recommended them, and they have been my place for tires and service ever since. Brian, Jason, and James are honest and easy to work with. They don't try to sell you things you don't need. Last week, they just installed some Coopers on my son's 2019 Silverado at the best price, with no hassle. Forgot to mention, I travel 30 miles to use them. To me it's worth it.
Just wanted to give a shout out to Jason and the guys at West 10. I brought my wrangler in to have my new 37s mounted & balanced and they were so friendly, quick & efficient and had the best price by far out of anywhere I called. When I was calling around it seemed like most places didn’t want to be bothered with tires that size based on the prices quoted but when I called west 10 they were very transparent and upfront about pricing and scheduled me in right away. My jeep drives like a dream and I couldn’t be more glad I took it to over to them! Would recommend them a thousand times over to anyone & everyone.
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