I’ve had my boat at another Marina on Lake Hopatcong and Prospect Point is a great all around Marina. The team there is top notch and very accommodating. Everyone is very pleasant and their service department has great mechanics. The docks are all in great shape and parking is very convenient to where your boat is parked. I also really like the location for its accessibility to restaurants. Couldn’t be happier!
If you’re looking for a qualified honest service team Prospect Point Boat Yards is the place on Lake Hopatcong. Not only do I use their service department I also have a slip with them and totally stand behind Prospect Point Boat Yards 100%. Unlike other corporate owned dealerships who don’t care about you once they’ve got your money and only supply you with lip service Prospect Point will provide you with professional service from start to finish. Thank you Mike, Giselle, Kyle and the entire team for your dedication to customer satisfaction.
Approximately two months ago, I hit a terrible storm on Lake Hopatcong and totaled our boat.
Thank God that the insurance company gave us some money so I could put it towards another boat for my son who has Autism. Being on the lake is definitely his happy place.
Unfortunately, after driving to four or five different marinas there was nothing that I would feel comfortable with my son being in for a good price.
The boats that I felt comfortable in for him were completely out of our budget.
I was on my way to go look at a boat at another marina for the third time. I was basically just going to settle on this boat that we found because it was the best thing that we saw in the last month.
As I drove to the other marina, I noticed this huge beautiful Marina with the doors open.
Something told me to turn my car around and my son and I walked in. Immediately I was greeted by a wonderful woman named Giselle.
We had an immediate connection and she couldn’t have been any more wonderful and accommodating to my son.
She clearly was in the middle of 100 different things, but she stopped what she was doing and focused on my son and I.
She went on the computer and showed me boats that were in my price range and I fell in love with a 2012 Chaparral.
She got on the phone with the manager and told him that my son and I were coming down to see the boat because it was at their other location.
I left there, knowing that I made a friend forever in Giselle!!! I told her I would stop back and let her know how I liked it.
I met with the manager, Mike, who was absolutely also amazing and within 20 minutes of me getting there, they had trailered the boat and put it in the water to take my son and I for a ride.
I knew immediately after being on the water that I wanted this boat for my son. It had everything that I was looking for and I felt very safe.
After taking a ride on the boat, I met with another wonderful, kind person named Kyle who is the son-in-law of the owner.
I swear the hour and a half that I spent with these people I felt like I knew them forever!!!!
Having a 23 year-old with autism who is with me every day can be very challenging but when I tell you everybody that I came in contact with at Prospect Point Marina were beyond exceptional to
My son and I.
Most people don’t even try to talk to my son, but they all made every attempt to include him and made him and I feel totally comfortable!!!!
My ex-husband went later that day and met with them and gave them a check for the boat and he agreed with me that they were absolutely beyond wonderful!!!!
They invited us to come back the next day for their open house and I felt like I have known them for years.
Thank God there are still wonderful, kind, honest, and compassionate people in the world!!! 🙏💕🙏
I recently had a disappointing experience at Prospect Point Marina's Brady location. We visited on 7/23/24 to look at boats and were shown two options by Jazelle, neither of which fit our needs. She mentioned that the salesman wasn't available and suggested we come back the next day. To avoid wasting our trip, we visited Marine Max across the street, where we found a boat that perfectly matched our requirements and decided to purchase it.
The following day, my wife called Jazelle to secure a boat slip for the rest of the 2024 season and the next year. Jazelle confirmed availability, and we planned to visit on 7/25 to finalize the details. However, when we arrived, Jazelle seemed surprised and unhelpful after learning we purchased elsewhere. She informed us, after consulting her manager, that they could no longer offer us the slip.
As a previous customer who rented a jet ski slip, I'm baffled by the unprofessional behavior and poor customer service, especially since we intended to use their services for storage and maintenance. Turning away a loyal customer because we bought a boat from another dealer is baffling. Very disappointing experience.
We've been boating for over 50 years...from the ownership to the service dept of Prospect Point Boat Yards, the professionalism and the knowledge along with courtesy is 2nd to none!! For all of your boating needs, this is the place to go...you will NOT be disappointed!! #FiveStar
Purchasing our Tahoe Pontoon and new trailer was great working with Jim during the winter to see and purchase. Prospect stored the pontoon over the winter and we picked it up last week. Kyle and the service team were great. They had the pontoon fully serviced and clean. They launched it for us to try it out and showed us all the controls. They even gave us some extras. Highly recommend Prospect Boat Yards. Great people to work with.
This is where I store my boat over the winter months, they Also do the work to my boat and motor that I am unable to do. Very friendly, and professional. A little pricey though.
Excellent marina. Super nice, helpful, knowledgeable staff. This past summer was my first as a licensed boater. I can’t say enough about them! They were always willing to help me when needed, and it’s nice to see friendly faces around the marina. Very clean and well maintained. Highly recommend!
Excellent staff from services and repairs to docking my boat. Everyone is super friendly and helpful. Bob who takes the boats in and out at Brady location is phenomenal and kudos to his son as well.
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