This rating is based on customer reviews, inventory size, pricing, and service quality
From the available recent reviews, Holladay's Auto Parts in Salem Hill, NJ scores 65/100. Sentiment is highly mixed: customers laud friendly, knowledgeable staff, organized yard, quick part pulls, convenient installation, and prices can be great; others cite rude or unresponsive phone service, abrupt counter help, price discrepancies vs online listings, and occasionally aged/rusted parts. Inventory feels practical (tested transmissions, older-truck parts). Wait times vary from ready-on-arrival to no callbacks. Sample may not cover all 30 latest.
Address:
242 Salem Hancocks Bridge Rd, Salem, NJ, United States
What clients say about Holladay's Auto Parts in Salem Hill (NJ)
I bought a '79 C10 from Brian bout 6yrs ago. Good truck , drove that old truck back and forth up and down this state. He was alright to deal with. He was easier to deal with than I probably was cuz I took a cuppa weeks to get him the rest of the money after the down payment. Seemed like he's a dad trying to run a family business without his Pop around anymore and he's just serious, not rude. Still got the truck, if I'm ever down in the old haunted part of the state, I'll be stopping in to see what kinda stuff he's got sitting around. He's a Chevy Man. Yeppp. COOL!
Tried calling several times within 3 hours. No anwser. Went there. Tried to call them while sitting in the lobby. Watched them all ignore the phone ringing.
They were very friendly and helpful when I called for some parts today. I drove an hour to pick them up and the parts were pulled and waiting for me. The parts salesman that took care of me was excellent. I had a good experience and would use them again if needed. Thank you!
Agree with the other commenters. The phone sales staff/support were very rude and short. Said I had to pay for the part before they pulled it, then when they finally called me back to say the part was rusted they claimed they didn't charge the card. What's the purpose of requiring payment first if that's the case? Just very rude and unprofessional. Would never recommend these people again. I got "rural angry man at society" vibes from the salesperson.
Very impatient over the phone, perhaps in.a rush but it's happened more than once. Reasonable prices and organized, but even though they had my part I chose to do business elsewhere because of poor service, abruptness and attitude. Disappointing because it's potentially a good local business. Perhaps they'll read this review and adjust...
Very short miserable folks. I'm speaking of the owners not employees. They are some angry people. It's always a last resort and wonder how much of a scrouge that guy is gonna be when I go. Been that way since they been around.
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