What clients say about Citi Auto Parts in Madison Park (NJ)
Im very pleased and satisfied with this business because they have been honest and trustworthy with the part im looking for to make sure no damage or torn i would recommended with my family and friends if they need any parts will give them this information
Sean found me a part that is almost non existent. You cant buy it new no more in the USA at all. He was very fair with the price for what i was looking for and got it to me quickly. I would definetly do business with him again. Big 5 star rating out of 5 stars, great service.
Super easy ordering and transaction. Staff at Citi Auto Parts were excellent at communication, verifying I was ordering the correct part and willing to ship directly to the dealership.
Amazing service and most importantly, lightning fast delivery! Delivered on Saturday when Monday was expected.
Customer service was absolutely top notch! Went the extra mile quadruple checking the part as I wasn’t too sure if it would be the correct part after being given the wrong part number by the shop.
Would give 10 stars if I could
This is the best place to find quality parts, and very good price. Citi Auto parts has very kind and helpful staff, specially Sean. He will help u all the way. We ordered a lot of parts from this company and we always received them on time and as described if not better. I highly recommend buying whatever parts you need from Citi Auto Parts.
The exceptional service and expertise that Sean provided made my auto parts purchase smooth and enjoyable. Sean's assistance truly exceeded my expectations, and I highly recommend. Ask for Sean to get an outstanding customer support. Five stars all the way!
The customer service representative was very helpful and courteous. He went out of his way to locate my wheel and was super responsive to my emails and texts. A good feeling to work with an honest person.
Purchased a motor for a 2002 lexus es300. Sean was awesome thruout the process. Once installed it fired right up. Changed the recommended belts and gaskets of coarse. Was pleased that once started only threw one code and replaced the camshaft position sensor and no check engine light and engine runs smooth. I will be contacting him again very soon for a project that Another customer wants completed. Thank you to Sean and Citi Auto parts. I would highly recommend to anyone that needs oem parts that are priced fairly. Will be in touch soon.
Thank you
Paul in San Antonio, Tx
Sean was great, helped me out to find the exact part i needed, got an ignition lock cylinder switch with 2 keys, it arrived in 2 days! I’ll be ordering from Citi auto parts again soon.
Alright, I've been looking for a headlight assembly for a Cadillac o just bought. These guys guaranteed it and shipped it to my front door. They didn't stop there. The even went to price match. I highly recommend them!!!!!!!
I called and ordered a motor and transmission it took about 4days shipped out and I was so happy with there service and delivery..that I ordered another motor for another vehicle...this is the place to get your parts with no worry or problems..great company
Sean DeCruz help me and gave me a good deal I was in rock and hat place I had been searching for a part for about a month, didn’t recieve the right part from eBay I was contacted by Citi Auto Parts and dealt with DeCruz and at first I was a lil afraid because I never heard of the company but I dropped the light off on 11/26/22 and he called and said everything is perfect. You rock Sean frl 🙏🏾Thank You
Sean Dcruz HAS ALWAYS "KEPT IN CONTACT WITH ME-THROUGH THE ENTIRE PROCESS" He really "set my mind at ease"! i'm thrilled to know if I need any type of part, Sean is the ONE to go to.
I WOULD VERY MUCH RECOMEND THIS PLACE FOR AUTO PARTS SHAWN ONE OF THE PEOPLE THERE WAS VERY ATTENTIVE CURTEUOS AND KIND GREAT CUSTOMER SERVICE SHAWN FOUND ME A PART I HAD ALMOST GIVEN UP ON NO DEALERSHIPS HAD IT OR AUTO PART STORES THANKS TO SHAWN/CITI AUTO PARTS IM ON THE ROAD AGAIN DRIVING PART WORKS FINE AND MAY I ADD RECEIVED THE PART EARLY WILL BE SHOPPING AND LETTING OTHERS KNOW ABOUT THIS PLACE SHAWN WENT ABOVE AND BEYOUND MANY THANKS ,M.ELLIOTT
I called and ordered a part and due to state laws they wasn't able to ship to me ...
Sean went out of his way and found my part in my same state and recieved it in 2 days as promised ...I wanna thank the team over at citi auto parts for making that happen and I highly recommend them to everyone!!!
My shop has been using these guys for engines and transmissions, and they always come through with good quality parts with low miles! Would recommend anyone to give them a call!
To CITI AUTO PARTS, LLC
Dear owners,
I just got an emergency and I called different auto salvage places and no one was able to help me. Until I called your company and I had one of the best experiences in regards to parts for cars.
Your associate Shon was amazing, he treated me like I was his friend or a member of his immediate family. He accommodated my urgency with prompt customer service skills, honesty and integrity that it is hard to find today.
He is definitely a big asset and very valuable to your company reputation. I would like to recommend to you that the next time his wishful position comes up you should highly consider him.
I will greatly appreciate it if you find a symbolic way of your choice, To acknowledge his excellence in customer service.
Yours very truly,
Sam
I was very surprised by how well this transaction went. Typically I am skeptical about purchasing online, but Shawn is great. I got the part I needed in just a few days. I highly recommend if you need parts. Thanks Shawn!
I ordered an engine from Citi Auto parts recently. The engine arrived in two days just as promised and it is in very good condition.. Sean was very helpful and friendly. I strongly recommend that if you need an engine or any other parts that you contact Citi Auto parts and ask for Sean.
Shawn from Citi Auto Parts was very kind and extremely helpful. I would highly recommend this company for helping me get the correct part and helping me at all hours of the day. I don't know what I would have done without his perseverance and expertise. Thank you so much Shawn it was a pleasure doing business with you and the company. 🙏
Excellent service and speedy shipping! They were able to get a part that was very hard to find for my lincoln mkz hybrid. I will.be ordering from here again.
Restoring my 1983 van. It had a broken turn signal assembly and sadly the part was no longer made. I searched for two weeks and about to give up when I found the Citi Auto Parts page. I submitted their form and got a phone response the next day. They worked with me to understand the exact part I needed, (sent me photos so I could confirm the part they had was what I needed), quoted me the price and the shipping cost, and sent me the secure link to complete my payment. The part was delivered in four days. It was a fragile part and it arrived well packaged to prevent breakage and in great condition. The same Citi Auto representative that originally helped me called 10 days later to ensure the part arrived and that I was happy with it. WOW! I wasn't expecting such wonderful customer service.
I am so very happy with my Citi Auto experience and highly recommend this business to anyone searching for used car parts.
Thank you Citi Auto!!
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