City Auto Center in
Hightstown (NJ)

Review of City Auto – Hightstown, NJ When you take your vehicle to a mechanic, you’re trusting them with more than just your car—you’re trusting their knowledge and their honesty. For many vehicle owners who don’t have deep mechanical expertise, that trust is critical. City Auto in Hightstown has consistently proven to be both knowledgeable and honest. On three separate occasions, I received estimates from dealerships that were nearly twice as high as the estimates provided by City Auto for the same issues. In each case, the dealership overstated the scope of work and inflated the cost, while City Auto identified exactly what needed to be done—no more, no less. The work has always been done correctly, efficiently, and at a fair price—often significantly less, sometimes even half of what the dealership quoted. That level of transparency and integrity is rare in this industry. I highly recommend City Auto to anyone looking for experienced, skilled mechanics who are straightforward, honest, and fair with their pricing.

I recently met with an accident and my brand-new 2025 vehicle was damaged. I took my car to City Auto Body in East Windsor, and I’m extremely happy with the service I received. From day one, Deep assisted me through the entire process. He was knowledgeable, patient, and always kept me updated on the progress. The quality of their work is outstanding — my car looks as good as new. The team handled everything professionally, completed the repairs on time, and made the whole experience stress-free. It’s not easy to trust someone with a new car, but City Auto Body truly exceeded expectations. I highly recommend City Auto Body and especially Deep if you’re looking for excellent workmanship, clear communication, and great customer service. Thank you for the amazing experience!

Literally the best auto shop I’ve ever been to. Tony and his team are efficient, caring, and honest. They never try to upsell you on things your car doesn’t need, unlike many other shops. If your car doesn’t need a repair, they’ll tell you straight. I’ve been coming here for nearly a decade and have never once been disappointed. I truly wish more auto shops operated like this one.

Tony was kind enough to call me and explain the reason why he changed the break pad without letting me know and he apologized for it. But he did save me money for taking care of it as it did need a replacement and he was anyway changing the wheel stud and the nut. He also recommended that the splash guard replacement was not required and as he secured the existing one. He also did not do the washer flush which was recommended earlier as they notice that it was not required. Their workmanship is good.

Excellent service, honest, no attempts to sell me extra service or things that I didn’t need. They were able to get me in and out in 1hr, they did a Great job on the alignment and told me that the rear cam bolts were stuck, which I knew. If they wanted to tell me some other BS, they surely could have. But they are honest, did the best they could and now my car steers and tracks straight again. Shake at high speeds is gone too! Perfect. I’ll send my Uncle here, I’ll tell my Mom as well. Very happy and anyone that lives in the area, I will happily recommend that they come to the shop

I have been going to city auto center for almost a year now and I must be honest. Tony and the rest of the crew are Amazing. Excellent prices and very transparent. I drive from Delaware for 1and a half hour just to have my repairs on my mercedes because I TRUST THEM. Had repairs done on my car yesterday May 6th and when they were almost finished they noticed cracks on my mufflers which they welded without additional costs. They are now my preferred and permanent repair place. Thanks Tony and the rest of the crew. It is so difficult to find GOOD HONEST MECHANICS but I have one of the VERY Best. Thanks again Tony. You and your crew are Amazing.

I've been bringing my car to City Auto Center in Hightstown for the past two years, and my experience has consistently been excellent. The pricing is transparent, and I really appreciate that they only recommend work that is actually needed – no unnecessary upselling or pressure. A special shout-out to Tony, who always makes an effort to greet customers by name and takes the time to explain everything clearly and in detail. It's refreshing to find an auto shop with such integrity and customer focus. I hope the owner and all the employees continue their great work and maintain this positive attitude. Highly recommended!

Tony is great, this is definitely a great place to service your European car where you know it'll be taken care of. Highly recommend, great prices too.

I've been bringing my cars to city auto for more than 15 years. Every vehicle my family has purchased has been to city auto for servicing. Tony always fixes the issues without selling you things you don't need like other places do. I have trusted every vehicle with city auto and will continue to trust them! I can't recommend them enough!

It’s a bingo for me 🤞🏻. I drive 2019 Mercedes since I bought that brand new car I have been doing service at Mercedes service center and you might know how they rip you off. Now I am more than convinced to give my car to City Auto without a doubt. Their extraordinary service has made me feel safe and they build good customer relationship. They be very honest to you on what to change or service. They don’t blindly rip you off. Rana and Tony were the people I spoke to and they both were very straight forward and great service.

City Auto Center has been very professional, reasonable, reliable and fast to get the work done. Our minivan had issues with the door , we were worried to drive thinking it may unlatch any time when we drive. After hearing detailed description from us about how the door is, Tony assured us that it would be alright to drive and to bring it to them. They fixed the door nicely well before the committed time. I would highly recommend for any vehicle work that other autobodies or mechanic shop would hesitate to even look at !

Nice service. They hardly talk but work good. Maybe reception can be friendlier. He hardly smiles curt responses. Work done us good. If they clean car after service would be good added value

Excellent shop, very pragmatic and you can’t possibly beat the service and price. They recently went the extra mile on a messy front end issue for a 2010 Prius, which now drives like new! Couldn’t possibly ask for more. Just look out front at the number of customers, that tells you everything about this place! Thanks again-

This is one of those very rare, reliable mechanic stores where the owner, by example, follows and trains his staff to be honest with only performs needed repairs. I am from Pennsylvania, but I still go to this place. I am glad was given this store reference by a friend. The skill level is excellent, the price is moderate, and the customer service makes you feel like a one-to-one friend. All repair and cost info given upfront(no surprises). What else can we expect in today's market, especially with car repair shops? Tony, the owner, and the team deserve big appreciation. I recommend trying it out once.

BE AWARE!!!! I brought my vehicle here to Tony and he had it for three months and couldn't fix my problem. The vehicle is worse now than it was. After 3 months of poor communication and misleading information, I showed up unannounced to see what was going on. he told me he couldn’t fix it and told me to tow my car back out. This is my vehicle getting towed away from this terrible shop after 3 months

City Auto is a great garage for car repairs. The can handle both domestic and have true expertise with imports. They are an honest mechanic that you can trust and they stand behind their work. They have great customer service and prices are fair. This is a great local business that I am happy to recommend and support.

My experience at City Auto was fantastic. Tony and team was not only friendly and professional but also worked efficiently to get the job done quickly. I'm pleased with the service and highly recommend City Auto for their fast and reliable work.

I must say, Tony and his team of engineers and staff are absolutely top-notch in every way! First and foremost, Tony's expertise in the automotive realm is truly impressive. His knowledge and skills when it comes to fixing vehicles are unparalleled. It's clear that he's not just a mechanic; he's a true automotive wizard. I've seen him tackle the trickiest car issues with ease, and the results are always outstanding. But it's not just about technical know-how; it's also about the exceptional customer service that Tony and his team consistently deliver. From the moment you walk into their shop, you're greeted with warm smiles and a genuine desire to help. Their courtesy and professionalism set a high standard that few others can match. The accommodations they provide are another feather in their cap. Whether you're waiting for your car to be serviced or dropping it off, you'll find a clean and comfortable environment that shows they truly care about their customers' experience. It's these little touches that make every visit a pleasure. What truly sets Tony apart, though, are his general soft skills. He's not just a mechanic; he's a people person. His ability to communicate effectively, listen attentively, and explain complex car issues in a way that anyone can understand is remarkable. It's clear that he values his customers and wants them to be informed and confident in the services they receive. In summary, Tony and his team are a rare find in the world of auto mechanics. Their expertise, outstanding customer service, courtesy, top-notch accommodations, and exceptional soft skills make them stand head and shoulders above the rest. If you're in need of automotive assistance, look no further – Tony is the mechanic you can trust to take care of your vehicle and provide an all-around fantastic experience.

Tony and his team are amazing. No fuss, no non-sense, quality work and brutally honest. Always do a great job at a more reasonable price (can’t beat this pricing anywhere nearby). They never sell you anything that your car doesn’t need, they even discourage you from opting for more work when it is absolutely not necessary or can wait until the next time.

Very impressed with the thoroughness of the staff at this shop to say the least. Repairs took a bit longer than I had wanted but to be honest, it was a holiday weekend this place is packed to the gills with customer cars at all time *for a reason*; they’re very skilled at what they do. They did a good, clean job on my older obscure make of vehicle and I definitely feel like I have no need to take my cars anywhere else now that I have found City Auto.

Stumbled on City Auto 13 years ago when I had an accident and the closest body shop was in East Windsor. Later met Tony through his brother. For More than a decade I have been stress free driving Toyota, Mercedes, Ranger Rover, Volvo, BMW, Maserati etc. GREAT service. Ever since I started visiting City Auto; I have never had a reason to trade in or sell any of my cars. Even the oldest now at 17+ years old. (2005 Mercedes coup pic attached). I literally even turn away from the dealership because they are BETTER! when you drive Luxury cars especially. I highly recommend. Ignore the bad reviews.If you need great , and genuine work. Try them out.

I've lived in the area for 28 years and started using City Auto about 5 years ago. They are the best mechanics I've ever used. They never find "mystery" issues like other shops. You can count on them for competence and integrity which is hard to find these days. They are always very busy, so at times you may have to wait for service, or drop your car off...but it's well worth it.

I've been coming to City Auto in Hightstown for about a year now to maintain my Civic Si. Tony and his crew are very kind and honest and know exactly what to do for reasonable prices. So far I've had many oil changes done here, brake changes, tire changes, a/c fixed, and each time has been painless. Thank you guys- I'm glad that I found this place for my car needs.

I've had two of my high-mileage cars serviced by City Auto over the past four years and for every service, oil change to mechanical issues, Tony and his team have provided excellent customer service and professional results, always properly diagnosing the problems and fixing the issue properly and at a fair price. To date, they have never padded a job or come up with unnecessary work, and so they have my trust and I gladly recommend them.

First off let me say, Tony is the man! He was so nice and polite. Explained everything to me perfectly and to my understanding. I don't know much when it comes to cars but he made me feel extremely comfortable. Had to get my transmission fluids drained and a few other things with it and the workers at City Auto were absolutely fantastic. I felt a difference in the acceleration immediately and the car runs so smoothly now.

Tony and his employees at City Auto are professional, trustworthy, reasonably priced & flat out good people. They treat you respectfully and answer any questions or concerns you may have before and after completing their work. My family has had Lexus, BWM & Mercedes vehicles serviced and repaired at City Auto and have had an excellent experience every time. Highly recommended.

I am so impressed with this Center. I had read some reviews and felt this was the place to go with my BMW, which was having an unusual problem. From the moment I met and spoke with Tony I felt very comfortable. He really knows his stuff and employs great techs. They diagnosed my problem which wasn't easy, but they did it in a very orderly and organized fashion so that they kept the cost down. They did solve it and I walked away a very happy customer. Their prices are great compared to BMW service. They have the smart people and they are very friendly to boot. What more could you ask? They have me for a regular customer.