This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on TUNE AUTO PARTS LLC in Union City, NJ skews negative. Customers report poor customer service—unreturned calls, dismissive phone support—along with product concerns (a cracked bumper and low build quality). Pricing gripes focus on a steep delivery fee and difficulty getting refunds. Positives are limited but note helpful, on-point staff. Details on inventory breadth, yard organization, and how easy it is to find parts are unclear from this data. Overall: 40/100, with improvement most needed in quality control, follow‑up, and transparency on fees.
What clients say about TUNE AUTO PARTS LLC in Union City (NJ)
Bought a bumper kit that was suppose to be brand new and turns out the front bumper is cracked. Called the dude and tried to figure out a solution he says “it’s your fault if you walk away and break it” and hangs up on me what a way to run a “company”
I don’t know who runs this company but the guy who answers the phone might be the laziest salesman I’ve ever seen. Had to call him 6 times in a span for 2 weeks to see if they have a part in stock when they said they would “check.” Said they would call me back regarding it but never did. Better off
Ordering online or more reputable company
528 26th St, Union City, NJTowing service
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