What clients say about Marmora Auto & Truck Service Center in Marmora (NJ)
Excellent staff treatment very receptive to our mechanical needs. Thank you. Lou and Bob are great. Very knowledgeable and professional. Both deserve raises.
First time customer..First impression was awsome an I never feel that way when I drop my truck off at shop..Definitely recommended an will use shop in future.
These guys were really great. I didn't want to take on the serpentine belt and pulleys and spark plugs myself. I knew the price of the parts going in. Bob gave me the estimate, I dropped my truck off the night before and it was done before noon. The cost of the labor was very fair. It's nice to know a good reliable place to take our vehicles right around the corner.
Just bought wheels from tire rack and their recommended install was Marmora truck and tire. Just picked up my truck today and they did a fantastic job. Lou was very thorough and explained what they would do and what the cost were. I’m very pleased. Great service I’m going to use them from now on for maintenance.
Lou & John treat me and my car like we are the most important customer. Everything they do they explain thoroughly. I never feel pressured or like I'm being taken advantage of. 5 Stars.
Very respectful and knowledgeable staff…a joy to work with. Tires installed quickly without problems. Appointment was honored on time. One small problem was tires did not have valve caps (installed a few I had in my garage). Highly recommended for all auto repairs.
I feel confident that I can trust the service I need and am receiving. It's gives me a sense of relief knowing I will get the proper service to my vehicle at Marmora Auto and Truck Thank you.
Lou, Bob and John were great. They were recommended to me as they work on vintage cars like my 1986 Alfa Romeo spider. Lou was great keeping me updated as they worked through my list of issues letting me know pricing of parts and labor before starting my chosen projects. They were all fantastic, know what they’re doing and transparent with all issues. If you want to see “old school” expertise and service, this is the place for your car!
Upon calling Marmora Truck and Auto I was greeted by Bob who was courteous and helpful. Bob arranged for me to come in for my appointment the following day which really surprised me as this was my first time using their service. When I arrived for my appointment I was greeted by both Bob and Lou. Lou listened closely as I explained the issues I was having and he thoroughly went over each issue and what may be the problem. I was very satisfied with the work that was done and the quickness I got my vehicle back. They did the repairs that were warranted and and may I say this; they did not do unnecessary repairs that I thought needed done. I thought their pricing was very reasonable and I highly recommend this business. Thank you Bob and Lou for a job well done.
What a great place to have your car serviced and repaired. I own a 99 corvette and they treated my car as if it was still new. They are very professional, respectful and honest! Service is outstanding, Lou and his crew really know vehicles with lots of knowledge and experience. I would highly recommend them!!! Thank you again for a great experience...
Service was fast and work was great. As usual, I was called with an explanation of the required work and expected cost. Gave the go ahead and the car was repaired and ready for pickup the same day.
Military precision, professional and efficient. Clean facility and great supply chain for parts. Wonderful customer service and they're sincerely good people who are part of the neighborhood. Honest, military veterans who you can trust! Lou goes above and beyond any shop manager I've ever seen or heard of. They deeply care about helping their customers and doing an outstanding job. Expect a follow-up call or text message after a repair to ensure everything is to your satisfaction and working properly. There is a lot to be said about doing a job 100% the first time - in the long run, it pays to trust your vehicle with this wonderful team.
I was very happy and impressed with the service I received today. I was having issues with my TPMS sensor, I called and made an appointment. When I arrived, the team took my truck in, replaced the faulty sensor and had me on my way. I appreciated that they had the parts needed on hand. I highly recommend Marmora Auto and truck service center.
Kinda sad it took me 47 years to find the best service for my vehicle. With Bob at the front counter, I know I’m already in good hands, and Lou and his boys turn it out in the shop, from low budget ride to highest end vehicle- they put true craftsmanship in everything they do. Thank you Marmora Auto for the peace of mind!
I was happy with my service from start to finish. From the initial phone call with Bob, to the service appointment, and until the time I picked up my vehicle. I expressed all my concerns to Bob. I was able to receive honest and trustworthy feedback.
I needed new tires and he walked me through the process of ordering through TireRack.com where I was able to purchase the tires at a cheaper rate than he could get. Tires were ordered 9/2 and delivered directly to their shop at the end of the business day 9/4. Vehicle was dropped off that night and finished 9/5.
I was so tired of taking my vehicle to the dealership with excessive service recommendations that seemed more of an “upcharge” sale rather than necessary manufacture factory recommendation. The dealer said I needed new tires at 25k, transfer case oil change at 30k, and endless other recommendations. With approximately 60k miles on my vehicle, I knew it was possibly time for all new brakes and rotors. Bob ensured me he would do a full assessment of the vehicle and check the factory manufacture recommendations. While I did need all new brakes and rotors, Bob ensured me the other recommendations were completely unnecessary and printed out the proper factory manufacture recommendations for my vehicle.
Bob kept me informed throughout the entirety of the appointment. The price of parts and labor was also reasonable! If you want honest and trustworthy work done to your vehicle by trained and certified technicians, make sure you go here and ask for Bob!
Very impressed with the high quality of work & service. Was in from out of town & they were able to diagnose & repair within a day! I see why they have a 5.0 rating! They have earned it!! Thank you for getting me back on the road quickly!!
My car is finally driving smooth. A few other places tried a few different things, but it turned out to just need an alignment and a tire change. This is where I'll go the next time my car has a problem.
Have to say..
A diamond in the ruff ..Great place to take your car, truck, classic for service...Clean shop, professional service, thorough and keeps you up to date on your service and your repair.. Recommend highly to anyone who has needs for their vehicle..
Lou, the owner ,steers this Great business...
Scheduled an oil change. I was handled immediately. The work was clean and swift. In my opinion the techs that work there are to notch. I would definitely recommend this shop for all car and truck maintenance.
I continue to be impressed by the efficiency of your operation. Front desk check in process was easy and timing to service the car was swift. I think you guys do a great job with communication And follow through
Tire replacement went flawlessly. Called to order two rear tires, they were ordered and scheduled install. Took less than 40 minutes for my scheduled appointment. Third time using MA&T. I'll continue going back.
My daughter had an issue with her brakes, rotors, and calipers and was over an hour away from home. I was prepared to tow it home to our mechanic, but I called MA&T Service Center to see if they could do the repair. Bob told me the soonest he could fit it in was 6 days from today. Once he heard that it was my daughter's car and she would be without a vehicle for a week, he asked for a few minutes to see what he could do. He returned my call within 5 minutes and told me he was able to fit her in today! Two hours later he called with the exact issue and the exact cost of the repair. The repair was done in a timely manner, and I could not have asked for a friendlier interaction with someone than I had with Bob. I wish I could pick this service center up and move it closer to my home! Thank you for such a wonderful experience!
Lou and his team always go the extra mile. They communicate well, are time efficient and always do a great job. I recently had my truck in for a very overdue service and they were able to have me out - with all repairs done, later that afternoon. They talked me through all of the repairs and gave me a timeline for later needs. We’re very lucky to have this business in our community!
Great job very good experience would highly recommend them. they will work on Both Old and new cars. Had to trailer my 1923 Buick there and drove it back home after they worked on several problems for me. THANKS FOR YOUR WONDERFUL SERVICE!!!!!!
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