AlJay's Towing & Repair in
Gloucester City (NJ)

I have taken my Chevy equinox to AlJay’s Towing & Repair. The service is outstanding. Jay has solve my auto problems, Specially since I have a 2010 equinox. I would highly recommend AlJay’s Towing & Repair.

I'm an 82 year old retired Department Store Manager and I never write reviews but....Owner Jay, Office Manager Trudy, Tow Driver Pat and Mechanics Matt and Greg just gave me the best Customer Service Experience I have ever had in my life. My motto is "When something Sounds to good to be True, It usually isn't True." and that's what I told Jay. Well this time I was wrong. Jay did everything for me He promised and more. Turned having the catalytic converter being stolen from my Prius from a nightmare to a almost pleasant experience. If you need a Tow or work done on your car, call Jay and you will get to experience the same friendly, professional top-notch service that I did.

Any towing or service needs I highly recommend that you call AlJay's Towing. Jay and his team go above and beyond to ensure you get the help you need. They are professional and work with you, unlike most towing agencies.

Start with trustworthy, followed closely by kind, caring, and helpful. Getting your car towed is normally due to a bad day, but from Jay the owner to everyone else who works there, they really want to help turn your frown upside-down. They not only asked us about our concerns, but without even asking helped us move our items from one car to the other, and even gave us words of wisdom on what we can do next. If you want to be treated like a person, and not just a number with a pocket book, pick Aljay's when you have towing needs!! Thank you AlJay ream for EVERYTHING you did to help us!

This company is horrible to say the least do not call them. I call for a tow due to a flat tire, i was located right around the corner from my house, quite literally. Walking distance maybe 5 minutes if you have to use a cane. The tow guy Chris shows up for a tire change. However we find out there’s no spare tire so he asked if I wanted a tow to the house for $125. I politely told him I’m better off taking my chances. He advised me to be careful with the rim it could bend and proceeded to try to convince me to get a tow. That’s when I start to notice he’s very fidgety and strung out. I politely declined again and the conversation ended. After about 10 minutes cops roll up and start asking me a bunch of questions. Saying I got into a verbal conflict with the tow guy Chris. And he tried to say I stole my own car! Horrible service. Completely unprofessional and disgusting behavior.

Their rates are to Darn high for a Tow. But as they say, it's within the contract. They charged my son to to come and get his 2015 Chrysler 200 out of the flood from the last rainstorm that we just had to the impound $342 dollars for an hour and a half that it sat in there. I say that's highway robbery.

Such a great company…my car broke down and I had no one to help, AlJays came to the rescue.. not once but twice!!! No matter what time of day or night they are there….quickly and professionally, so reliable! Thanks AlJays!

Jay and his crew are friendly, informative and efficient. All of the guys make it an easy process for you. They take you step by step through the job and get your vehicle up and running quickly at a reasonable price.

Jay is a great guy! Very honest and trustworthy! I will be using his services when needed for any of my vehicles. The people that work for him are all very nice and honest as well. Thank you for making sure our vehicle was good to go! My family appreciates it!

Jason and his crew are perhaps the best auto repair shop in the area. They are always friendly, timely, and the prices are very reasonable. I will never go to another Mr tire for service in my life again. These guys are the real deal and work hard to make sure your car is working correctly and that you're satisfied. All with a very big smile.

Cannot thank you guys enough! Could not get my van to start while I was trying to leave the hardware store. 1 nice patron tried to jump me, but we were unsuccessful. I put a call into Aljays, and they were able to come out right away despite me being a smidge outside of their “normal” area. The woman on the phone was so incredibly sweet and reassuring as I described my issue to her. The driver who showed up (I think his name was Jeff?) was very polite, and tried jumping it again. He was successful, and figured out that my connectors needed to be replaced. (We replaced the battery 2 days prior) I can’t thank him enough for not only insisting on trying to jump it, but for being so darn sweet and putting me at ease. I wish more business operated like how you guys do.

The people who work here have always treated me kindly. I had an emergency today and needed my car towed and they were able to get it done in less than an hour. I’ve always had a good experience when dealing with them and I’d recommend them to anyone who needs work done or their car towed. The prices are extremely reasonable as well. Best in the city hands down!

After I was rear-ended, Aljay's took my car with care and made the whole process easy! I was able to get the rest of my items and plates from them! Even when calling the gentleman on the phone was so kind and helped answer my many questions! I would definitely call on them in another time of need! Thank you, Aljay's ❤️

I was having some issues with my suspension and took it to AlJays based on my friends recommendation. They fixed it everything in a timely manner and they didn’t nickel and dime me. I cannot recommend this place enough, they will be my go-to mechanics from now on.

I had borrowed my boyfriends car for a few hours yesterday to run some errands after work. After leaving two stores and having to jumpstart the car both times , I put two and two together and figured my boyfriend needed a new battery. I decided to go to Advanced Auto Zone since it was later in the day. They assured me they could change the battery but with damage to the terminal and the domain fuse box needing to be replaced I ended up stranded with no way to connect my new battery and no way to put the old battery back in. I googled tow companies to get the car back home. After reading reviews I chose AlJays & I was not disappointed. Jason was upfront and told me the tow would take at least an hour and even apologized because it was freezing. The tow truck arrived exactly at the time given. Not only did he send one guy out , he sent two. The guys took a look and told me exactly what needed to be done. When I asked about how much the repair would cost , one of the guys estimated me for maybe $200. So I decided to just have the car towed to his shop and take an uber home. I was told I would receive a call by 1030am with the quote. I called at 830am to check in. Instead of getting agitated Jason calmly explained he wouldn't have a price until a bit later and then called back before 10:30 with the quote , as promised ! Jason winded up giving me a price for the repair a bit lower then the original 200$ quoted. . I am also lucky enough to get the car back today vs. waiting a few days . Anyone with children know , going without a car can be miserable. I am always so nervous when dealing with mechanics because as a female and not being familiar with cars I feel like some men may take advantage of that , by either overcharging or marking a bunch of things wrong. I've dealt with my share of headaches. Jason was quick , easy , friendly , and the prices for the tow and repair was beyond fair. You earned a lifetime customer , for sure and ill be sure to refer you to anyone who asks !This review is so long but I cannot thank you enough for all your help!

I called mid week twice in the same day. The guy Jason gave me a quote and I accepted it. Said to call Saturday after 12 noon because he had a cop contract he was finishing up. Called 4 times from 12noon-3pm and no answer. Went with another tow company.

Jay is awesome! At the time my car needed a tow he wasnt able to get to me right away, which was not a big deal. He was very upfront, he had a plan and got to my car at the time he said he would. Drop off was quick, payment was painless. Service was great!! Overall 10/10 would recommend AlJays!

What can I say after being recommended by Ron’s Auto to tow my car I called Aljays towing and they told me they would have someone out around 8pm. Well 630Pm came and I had the tow truck driver calling me and said he was here. So i honestly I forgot the drivers name to praise him but he was a bald head man with a beard hopefully you guys see this. He was so professional and took care of my car. Wish I could give you 10s but I guess 5s will do

This gentleman treated my limited production Marauder as if it was his, he was open to suggestions and had a great attitude altogether, not to mention that the tow rates are the lowest I found in my surrounding areas. Fast response, quality service, and more than reasonable fee, can't ask for more. Highly recommend and will use again.

2nd time I have used aljays towing & it has been a quick and easy process both times. He is very professional & on time! Highly recommend his towing services & will use him again if ever needed.

I have used Jay a couple time and will never call anyone else. Very quick response time and very reasonable rates. He is very professional and great at his job. If I could give 10 stars I would.

On Memorial Day I was stuck and I called my insurance company roadside assistance. They were horrible. Tow truck said they showed and didn’t. Sat for over 2 hours only to be told I would have to wait ANOTHER 90 minutes. While on hold with them I called Al Jay’s. He was there within 20 minutes. He was amazing. He was literally my knight in suing armor. Thank you so much for everything and after almost 4 hours sitting I was finally able to get home thanks to him!!! I would HIGHLY recommend him to everyone. I even cancelled my roadside assistance thru my insurance as will be calling him if needed.

After getting a $2500 estimate for my car I was not in a good mood. But then Jay showed up. What a great guy. Fast service and quick delivery to the Dealer. Thank you!

You're not in the best mood when you have to call for a towing service. However, if you need a car towed Jay is the guy to call. Have used him twice now and he made a bad experience and turn it into a positive one. As a business owner myself I have to say Jay is on the top of his game. Jay is courteous and friendly and very knowledgeable. Always nice to see a young entrepreneur becoming successful. Thanks for balling my out twice now.

As a business owner we have worked with AlJays many times... several of our events only went so well due to his hard work & willingness to help. Super professional, fast & the best rates around... we always recommend AlJays to our friends & family.

If you're in Jersey and you're having car trouble you should definitely give Jay a call. Super curteous, very knowledgeable, and he'll treat your car like it was his own. That's saying a lot since I've never seen a more meticulously maintained flat bed in my life! If you need a tow, a jump, a junker collected, or any help at all Jay is your man!

Aljay’s towing is exceptional. I tried to start my 2017 Lincoln MKZ and it would not start because I had accidentally not turned my accessories off the night before. I was devastated, as I am new to a push start vehicle and the dealership had given me a 3 hour window to wait for a tow. I called Aljay’s and he was out in under 20 minutes to jump my battery. Jay was fast, efficient and friendly. As a single mom I am always afraid of getting taken advantage of in these types of situations. His fee was low and his tow truck was so clean. My son was mesmerized by it, lol, he could not stop staring at it and Jay was so sweet to my son. Thank you for your professional work and for making this mama comfortable during a tough situation. I will definitely be using your tow services in the future and I will tell all of my friends.