What clients say about Black's Auto Service in Audubon (NJ)
As I told Mark
Today, “where have I been all these years?” I went in to have my vehicle checked over after a visit to the dealership. Mark provided honest and timely feedback. He recommended repairs and services that were absolutely needed, with zero pressure nor “upsells”. I was very satisfied with parts and labor rates. Black’s Auto Service is the true definition of quality, high standards and integrity! Thanks you Mark! I’ll be back for many more services!
I am a longtime customer. I feel confident they offer great service. They don’t upsell unnecessary services. The bills are transparent because each service is itemized.
My experience with Black’s Automotive in Audubon, NJ was great. There’s always a sense of anxiety when it comes to finding a trustworthy mechanic, especially after having dealt with a previous repair shop that I really liked had to close its doors suddenly. However, my visit to Black's Automotive quickly alleviated any concerns I had.
In my case, I already had a clear understanding of the issue affecting my Subaru Forester, and I was relieved to find that the staff at Black's Automotive agreed with my assessment. Their willingness to listen and validate my concerns immediately put me at ease. Unlike some shops where I’ve felt pressured into unnecessary repairs or upsells, Black’s Automotive maintained a relaxed and honest atmosphere. They provided a detailed explanation of the required repairs and ensured that I was comfortable with the process before proceeding.
The pricing was also remarkably reasonable, which is always a pleasant surprise in the automotive repair industry. I felt I received great value for the work done, particularly given the quality of service and the expertise they demonstrated.
Overall, I am incredibly grateful to have discovered Black’s Automotive. It’s worth noting that I made a post in the Audubon community page seeking a mechanic…. and Black’s was mentioned at least 5 times. It’s reassuring to know that there is a reliable, honest, and fairly-priced repair shop in my area. I will certainly recommend them to friends and family, and I look forward to returning for any future service needs. Thank you, Mike and your team!
I was very satisfied with the service that Black's Auto Service had done on my car. The fact that it's a 2002 Honda Accord made it that much more challenging. However, they were able to get the parts necessary to fix the car and get it back running again. I would highly recommend them.
Had issues with my son's 2005 Honda accord. Squealing and rubbing noise from front end, steering issues just not good stuff for a Dad to worry about. Easily made an appointment online for Black's to investigate/ possibly repair, dropped off car and Mike called me and explained very clearly and informative what was wrong. We had the front axles replaced and 2 new front tires installed along with an oil change. They also discovered what the Squealing noise was, something rubbing. Secured item , no charge! That is honesty. These guys know vehicles and are really want to help customers at a fair price. Thank you guys so much,we finally found a shop that I trust. Black's- highly recommended
Great place and great staff. Biggest plus is they work with you on scheduling and making sure your car is in and out when they say it will be.
If you’re looking for a wonderful place that is honest and fair, look no further than Black’s Auto. Besides personal vehicles we also send all of our Fleet vehicles there as well.
Thanks Mike, Mark and your team for the many years of trusted service.
Black's Auto is a great place to take your car! They really appreciate their customers and go out of their way to facilitate an appointment convenient for you. They are extremely trustworthy, knowledgeable, and friendly, and you can be sure you will be paying a fair price for their services, and not getting ripped off, like unfortunately you do sometimes, at other places. Mike & Mark are the best and now I do know Sean, one of the mechanics who went out of his way late on a Friday afternoon to remove a nail from my tire and then switch out the donut with the repaired tire. I'm sure he had better things to do at the time, and I had no appointment, but he didn't hesitate to help me, and it was very much appreciated. Being an older woman, you don't find this wonderful, caring treatment from any auto shops, that's for sure! Love this place! Thanks!
These guys are the best!!!! My van broke down at the beginning of a 5,000 mile road trip and these guys got me back on the road that day and saved my vacation. The upper radiator hose EXPLODED from pressure and they seriously couldn't have better about it. Diagnosed all the other issues that could have existed and didn't break the bank. They always help me out and I'll never go anywhere else again with any of my vehicles.
Thank you guys! I truly appreciate everything you've done for me.
Blacks provides great, personal service with a small-town touch. Mike always checks in to see how my family and I are doing, and they’re consistently honest and reasonably priced.
This is my 2nd appointment at blacks and i am very happy with the service, price, communication and over all ease of use. They are much better than most shops diagnosing issues quickly and accurately and following up with great repair
Very friendly , professional, & quick. I am so glad I google searched auto place & went to this amazing place. They're also very reasonably priced! in my experience I've gone to, they charge you an arm & leg & your 1st born. I can happily say that this will be my regular mechanic place for all my auto needs. Thank you, Black auto & staff! I appreciate your hard work.
All went well, thanks so much!
My car service was great, starting even with just making the appointment. It was very easy to do online and I got several reminders which I always need. Dropped my car off with Mike who was very efficient and personable. Service was completed in a timely manner, price was very reasonable, and I was on my way. I’ve been going to Blacks Auto for many years when my warranties are done on my cars and I’ve never been disappointed, and have always trusted them completely. They are the best!!
A/C locked up compressor on 2012 Honda CRV. Excellent services, they didn’t try to sell on any unnecessary services or repairs. They were professional and waited for me to arrive even though I was arriving past closing because of traffic. I will return for more repairs on my vehicles.
I can’t say enough great things about Black’s Auto. I came in with a whole host of problem. The local dealership quoted me a ton of money. And Black’s Auto took the time to explain all of my options, identifying immediate priorities that could help buy me some time while I made a decision on whether I should get a new car. Great people, quality work, awesome communication. 10/10
Can’t express enough gratitude for Black’s for getting my complicated car situation figured out!! I will add that my car’s issue was fixed by them at a fraction of the cost I was being quoted at the dealership, which is great, but the quality of service is the real value here. Mike & Shawn took time to listen to the issues, figure them out, explain everything thoroughly to me, and even called during service to talk through another issue and present me with my options. Black’s will undoubtedly be my family’s go-to mechanics moving forward.
Blacks Auto came highly recommended on a local community Facebook group and let me tell you they did not disappoint. This may be the best experience I have ever had at an auto shop. Everything was explained to me thoroughly and in a way I was able to understand. I was given estimates for all the work I may need in the future so I am able to prepare for it ahead of time and was also informed on how to tell when it's time for certain work to be performed. After I left I realized I did not get the gentleman's name who helped me, but I will be sure to ask him at my next service. He was very kind, respectful, genuine and he came across very knowledgeable and trustworthy. This shop will have mine and my family's business moving forward for as long as we live in this area.
Blacks auto had been tremendously helpful when I was stranded and upset. One time my car was towed there and they didn’t even charge me because it was a minor problem. Everytime I have an issue with my older car they fit me in and often complete the job that day at a very reasonable price!!!! They are my go to auto shop for sure.
Had a wonderful first time experience! Quick service, friendly employees, and they saved me almost $300 compared to one of the chain auto places. Highly recommend!
I’ve been looking for a really good mechanic for the past 8 years or so after my long time mechanic passed. I think Black’s auto shop fits the bill. This is the 2nd time I’ve used them. I just had complete ball joints, shocks, etc. done on my 20 year old F150. Great job!
Once again, Blacks Auto saves the day! I needed a new battery, and someone to install it quickly! After purchasing the battery and then calling Blacks to see if they could install it asap, they were accommodating, understanding, kind and had me out of there within an hour of my call. Thank you Blacks, your loyal customer, Beverly Hastings.
I was visiting family in Oaklyn and had an problem with my blower fan not working on my 2009 Audi A4. My daughter has used Blacks Auto many times and highly recommends them. They were able to replaced the fan in 3 hours. Thanks guys. Great job at a great price.
Excellent service! I took my Subaru to the dealership initially but wanted a second opinion. A friend recommended I go to Black’s. Mike was very helpful in explaining what needed to be done with my car and why. Definitely going here from now on!
Wow! Finally an auto shop I can trust. First time I walked in and my friendly neighbor was already there being helped. Mike helped me out and was up front and honest. The work was completed same day and my car will be back if I ever need it!
Let’s just hope AJ Brown can keep up consistently high caliber performances. Devonta smith is also looking great. Go birds
I couldn't have asked for a better experience than my recent visit to Black's Auto Service. Dropped my car off Tues evening and left keys in the drop box, and before 9 AM Wed I got a call explaining in detail everything they found and how they planned on addressing. I had the work done (as it turned out it was much less expensive than I anticipated) and picked up on the same day. Would definitely recommend to friends and family!
Best mechanic. I’ve been going here for 15 years. Prices are good, mechanics are skilled and honest and they always answer any questions I have regarding the work needed for my vehicle. I am a woman with some knowledge of cars and how they work and when I don’t understand what’s going on with my car, they answer all of my questions until I do. A++++++ rating for Black’s!
Black's Auto is hands down the best place to get your car worked on. Not only do they always take my car in as promptly as possible, they check it over for other issues and give you an honest "what can wait and what can't wait" on the service needed. They're very transparent about their parts and their labor and the bill always still comes out less than it would be anywhere else. I 100% will always recommend Black's Auto for your car service needs 👍
I had my 2 vehicles serviced today. Black's auto repair has been doing service and repair work on all my vehicle since the 1990s. They communicate, first, always if they see any additional work needed other than what the vehicle was scheduled for. Prices are reasonable, better than the dealers price. They are trustworthy and reliable to get the job done when stated. Black's is a locally owned, independent and honest repair business.
I am not a relative just a satisfied customer.
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