Ordered online to pick up in store. Used 20% off coupon. Was messaged when the order was ready. Easy transaction. Friendly staff. No issues. Napa branded parts are oem quality. Highly recommend.
Not only did they give me the wrong oil filter (luckily I noticed the different size before I took the old one off,,,but after I had already drained the oil), but the attitude that the guy at the counter today who acted like I was taking his precious time when I brought it back to exchange for the correct one (yes, I did some google searching and brought the correct model number with me to make sure it didn't happen again). Mind you it was my wasted time correcting their mistake!!!
Next time, its Amazon.
At least the poor customer service attitude will be avoided.
Knowledgeable and friendly staff. I went to get a battery for my wife's car and before I was given the battery the guy gave me a few tips on how to take the old battery out, his tips saved me alot of extra work.
Very helpful. Got gas at a New Jersey station where you are NOT ALLOWED to pump your own gas. Attendant never put my cap back on. NAPA was able to help me out
Decent place. Good service. Exspensive! I like to support local businesses, but not when they charge twice the price as what I can get parts directly from the manufacturer for.
Unfortunately I do not always have success here, maybe their computer software is inferior but there's been a few times they couldn't look up an item that competing stores could.
The girl there was very informative and went above and beyond her duty. she actually put my windshield wiper blades on for me cuz I didn't know how to do it.
Wife went to get break light bulbs. First time they gave her turn signal bulbs. She went back and the bulbs looked right but when trying to install found they were the wrong type. She had to go to a garage to get the right bulb installed.
Not the first time I had problems with this particular Napa. In addition to giving out the wrong stuff they seem to never have what is commonly needed.
Go somewhere else to get your car parts.
105 Eayrestown Rd, Medford, NJCattle farm
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