I had run out of gas with a broken gauge and called AAA. Always picked up the call but it Jackson who saved my day. He was a special part of my day, thank you for Always being avail for service calls.
I needed to get pulled out of a muddy spot and called AAA. Billy from Always Towing arrived and saved the day. He was professional and personable. In 10 minutes my car was taken care of.
My wife and I were driving through Lakehurst and found ourselves in quite the predicament and needed a tow. We called AAA and they dispatched us to Always Towing and Transport. Within 5 minutes we got a call from Kyle to try to confirm our location. We were just on the edge of cell service and my wife and I were unfamiliar with the area. Kyle was excellent in communicating and found us pretty quickly. He was professional, friendly, and direct. He saved our bacon and we can't thank him enough!
They damaged my truck while towing my truck out of Elliott's Barber shop, dented my truck all over my bumper and smashed through my fog light just a week ago. Whole I know the guy was dirty but that's why you don't leave it to friends to get your 54 thousand dollar truck loaded with the toe truck guy while you are at work. Nothing goes as planned. Now my truck as to have a new bumper put on paid by them.
I broke down tonight over on 206 at the Pandora Diner. My son called looking for a quote to tow my F150 back down to Little Egg Harbor. The man who answered the Phone William was wonderful he gave us a quote which was very reasonable. But said he couldn't get a driver out to me until 9 pm it was only 6pm . It was ok told him where I would leave the keys . Within a half hour the driver Rich call me back told me he was on his way back in and would get my truck and bring it down to Little Egg Harbor. I got back home to my house about 8 pm Rich called me back to say he got my truck . And would be bring it down shortly. He was very nice told me twice good luck with my truck and to have a good New Years . I can't say enough how wonderful both these guys where towards me tonight. Just goes to show that Good people still do exist .
I will keep there phone number and without a doubt will use them again if I have to and will also pass there Business on to anyone who might need them
Thank You so much for all your help tonight.
Happy New Year to you all
3pm to 8pm is how long I wanted. Only 12 minutes away from me and the time just kept getting pushed back more and more. If AAA calls this company, tell them you're better off finding your own way.
Give a damn medal to whoever answers the phone. He was extremely respectful and polite. I called three other towing companies and none of them were half as responsive and polite as these guys were.
Had to post this Tyrone was incredible tonight…. The most professional and polite guy ever, in-front of my wife and kids - we needed his help in the dark, rain, and mud. And he did it in a snap & with a smile. Great tow service, fast and easy. Highly recommend
Tyrone Oliver to the rescue!
Triple A takes a while to get tow trucks to my car issues. But once he got the call he was where I was stranded within 7 minutes. He was polite, helpful, and made me feel at ease. I cannot thank him enough. Should I need a tow in his area, I will call for Tyrone. You should too!
On 2/29/2024 I called AAA for my car to be towed to the repair shop.
1st - the person from Always towing called me to confirm the address of where the repair shop was. He advised me that it was a bit far and he needed to check with his boss if they were still going to do the tow. He said he would call back. I guess he was hoping for the boss to say it was too far and he could call me back and tell me to call AAA for another tow company.
Instead, he showed up with an attitude.
2nd - he was rude and unprofessional. He never introduced himself. I have a car cover which was inside the car. Instead of him pushing it into the back seat of the car, he threw it onto the ground and left it there.
My car sits low to the ground. He proceeded to drive my car onto the flatbed that is at a tilted angle. The first time he wasn't able to get it up on the flatbed. The second try he gun the gas and got it on the flatbed and at the same time hit the tail pipe on the flatbed and also had the front end drag onto the flatbed.
Any tows that I have had before they put the chains on the underside of the car and pull it onto the flatbed. This also ensures that the car is tied down from under the car. Then you secure the car with 3 wheels. He only tied the car down with 2 wheels. He did not secure the car down properly.
From his attitude, I got the feeling he did not want to do the drive to the repair shop.
3-- I live in a residential area where there are kids around and the speed limit is 25. I was trying to keep up with him in the residential area. I was doing 40mph in the 25-mph area and still was not able to catch up to him.
4-- He blew right through a stop sign, and sped up even more on the road that leads to Lakehurst Road.
5-- By the time I got to the stop sign to turn onto Lakehurst Road, he was long gone.
6-- At the repair shop he just dropped it, parked it and left.
I have never dealt with someone that was that rude. I called AAA and made a complaint. I will never use them again.
ALWAYS TOWING/CHRIS
I recently had the pleasure of using the towing services provided by ALWAYS TOWING AAA, specifically with CHRIS from SHOP 266. I must say, their service was exceptional from start to finish.
Chris, the towing expert, was professional, experienced, and extremely knowledgeable. He arrived promptly at the scene and assessed the situation with efficiency. His friendly demeanor and excellent customer service skills immediately put me at ease during a stressful situation.
The entire towing process was seamless, and Chris ensured that my vehicle was handled with utmost care and caution. He expertly loaded and secured my vehicle onto the tow truck, making sure that it remained damage-free during transport.
Furthermore, the team at ALWAYSTOWING AAA provided timely updates regarding the estimated time of arrival and kept me well-informed throughout the entire process. Their communication was prompt and reliable.
Overall, I am thoroughly impressed with the towing services provided by CHRIS from SHOP 266 atALWAYSTOWING AAA. I highly recommend their services to anyone in need of professional and reliable towing assistance.
On 12-8-2023, I called Always and from the dispatch call to the driver everything was in a timely manner. The driver was very professional and took his time to hook up my car and was the same way when we got to my home. I would recommend Always Towing,as being a local company and reasonable.
Highly recommend Always Towing! The staff are super courteous, they’re upfront, and they are reasonably priced, especially when you have a distance tow! They were very accommodating to my situation, and was able to get an available tow truck to my car really quick. When the Tow Driver arrived, he was professional, and loaded up my car CAREFULLY! I really appreciated that he handled my car with care, especially since it was in bad shape to begin with! He was even careful unloading the vehicle to my house, and put it right where I wanted it. My car stopped running on the far end of Lakewood, and I had to get it towed to Pemberton. VERY reasonable costs for such a long distance, and at the last minute.
Had an unfortunate car situation come up and they were super quick + helpful on the phone. Took them about two minutes to give me a quote and they were at my home in less than 20 to tow my car! The tower William was super helpful and did the job quickly + efficiently. Will use again - hopefully I don't have to though!
I was on my way with my kids to a surpise party jumped in the car and droved off...not realizing I had a flat...Billy arrived within 15 mins and repaired my tire as well as provided some education! I will definitely use ALWAYS TOWING again!!!
I have used Always towing several times over the past few years and they are always such a pleasure to work with. Very respectful, hardworking and helpful! I cannot recommend this place any more. Especially if you break down in Chatsworth, which is very rural. Billy has rescued me time and time again, without fail. Thank you always towing and transport for being an honest and awesome company, owned by an awesome guy, ?? Billy!!!!! THANK YOU
Always towing will come when the others fail. Waited 5 hours for AAA (who contracts with companies who only want 'certain tows'). Always towing came to the rescue. Chris from Always was awesome and took care of us extremely well. I can't say enough about how I appreciate and recommend this service.
Keith was the tow truck driver and he was the best. Very curteous, caring, considerate, professional and fun. Came quick and when promised. Great service. This company is great because of him and is very fortunate to have a driber like him. Very happy and highly recommend.
One phone call gave them 1 day window. Did excellent job showed up on time we discussed. Loaded the vehicle fast and delyit very quickly. Will definitely keep their number. And price incomparable to anyone else. Great prices. Highly recommended. Thank you guys
1st experience with Always was a lock out on my sons car. Then I needed 5 MGs towed and the company was excellent!! They called before pick up and set all expectations when they would be dropping them off. I will only use Always for all my towing needs from now on. Great price. Great customer service! Great experience!
When my wife's vehicle wouldn't start and needed to be towed to the dealership, I called Always Towing and arranged a pickup time. The driver showed up 10 minutes before the agreed time and was very courteous. The truck was very clean and the driver was very professional and handled my wife's Santa Fe with care. I would definitely use again.
Needed two tows within a week and they answered the call both times. Quick loading, great transport, friendly. Even remained patient when I got held up in a meeting and was running late to meet. If needed, they will be my go to company while stationed in NJ, and will also refer to anyone who needs help. This is how a business is run!!!
Chris was the driver was very cool and respectful. After being stranded 3 days with no help from AAA, Chris from always towing came in on his day off to help me! Can't be more happy with there service and communication with them. I will be requesting them from here on out! Thank you again! Thank you Chris for helping me out!
Hi my name is tes this place is absolutely great they helped me so much i cant brag enough about this place i would recommend this place to anyone. There are very friendly an again very helpful if you need a tow these are the people to call please five stars all the way Tessa pina. From New Bedford thank you guys so much greates tow people in the world
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