Jack Daniels Kia in
Paramus (NJ)

I recently leased a 2026 Kia K4 EX and had a great experience working with Jackson. From the start, he really paid attention to all the specifications and details I was looking for in the car. He didn’t rush the process and made sure everything matched exactly what I wanted. The whole experience was seamless from start to finish. Jackson was understanding, patient, and extremely professional. He made what can sometimes be a stressful process feel easy and straightforward. Great customer service all around. I’d definitely recommend working with him if you’re in the market for a vehicle.

I had such a great experience working with Sally at Jack Daniel’s Kia. From the very beginning, she was knowledgeable, patient, and incredibly transparent throughout the entire process. Buying a car can feel overwhelming, but Sally made everything smooth and stress-free. She took the time to answer all of my questions, explained every detail clearly, and never made me feel pressured. What I appreciated most was her honesty and professionalism — she truly wanted to make sure I was comfortable and confident in my decision. If you’re looking for someone who is responsive, trustworthy, and genuinely cares about her customers, I highly recommend asking for Sally. She made the entire experience seamless, and I’m so grateful for her help!

When I first arrived at 7:45 am I was greeted by an employee with a warm smile and friendly demeanor informing me of the actual service location. In the short exchange we had I felt the mutual respect, which other dealships lack. Once I arrived to the service center Brandon quickly assisted me and he keep me informed on every detail revolving my car, from services being done so the estimated and the actual time of delivery for parts. Offer services, water and restroom if it was needed. I didn't have to ask for anything. Kept a smile on his face and a friendly approach the entire time. Brandon's Customer service is something other dealerships like Riverdale can learn from. If he's an example of the type of employees you guys have then I'm definitely going back to Jack Daniels Dealership in a few months when I upgrade my car. Brandon you the man bro 💪 Service? 5 Stars, communication? 5 Stars, Respect? 6 Stars.

Hi everyone, After the new 2026 KIA Sportage was released, I received an email from the team at Jack Daniel’s Kia offering me a great trade-in deal on my previous 2023 KIA Sportage (which I had also purchased there). I submitted an inquiry through their website, and shortly after that, General Manager John contacted me and we scheduled a meeting. When I arrived at the dealership, I was truly impressed — they had built a brand-new, beautiful showroom. Everything inside was modern, bright, and spotless. I was welcomed like an old friend, which made the experience even more enjoyable. John professionally and attentively guided the entire process throughout the day. He listened carefully to my needs and helped me choose the financing option that worked best for me. After that, we completed all the necessary paperwork smoothly and efficiently. Then Will brought my new vehicle to the front of the dealership and thoroughly walked me through the key features and improvements compared to the previous model. I truly appreciate his attention to detail. He even took a photo of me with my new KIA Sportage in front of the beautiful JACK DANIEL’S KIA sign. It was another wonderful day with this amazing team. I want to sincerely thank John, his entire team, and especially Will. He has now become a longtime friend — I bought my first KIA from him, and now I’ve received my second one from his hands. Thank you so much! Wishing the JACK DANIEL’S KIA team continued success and prosperity!

Camille was very warm & friendly. She kept in touch with us during the whole process, which took over 1 week to complete. Jason was kind and understanding to our situation and made us feel at ease. Paul made the paperwork very easy and quick.

I was extremely satisfied with the process and service I received at Jack Daniels Kia. Jason, Chris, and Paul made sure the process was seamless. They all made me feel comfortable and confident in selecting Kia for my new car. My time was not wasted for hours at the dealership, they made sure the car had all the features I was looking for while also in a price range I was comfortable with. They were honest and personable which can be rare when dealing with sales. I will definitely be recommending Jack Daniels Kia to my friends and family.

The process of leasing a car for my 17 year old son was so easy at Jack Daniels Kia. My sales person Camille Ciauri was so helpful from beginning to end and the GM Jason Luzzi was so easy to deal with. He made an important day special for my son. They did not play any games. They were open and honest. I will definitely be going back there for our next vehicle.

I had a fantastic experience at Jack Daniel Kia. From start to finish, everything felt smooth, professional, and genuinely welcoming. Camille was absolutely wonderful to work with — knowledgeable, patient, and never pushy. She took the time to answer all my questions and made sure I felt comfortable with every step of the process. Jason, the general manager, was equally impressive. You can really feel the positive culture and professionalism he brings to the dealership. It’s clear that customer satisfaction is a top priority here. Overall, one of the easiest and most pleasant car-buying experiences I’ve had. Highly recommend!

My experience at Jack Daniel’s Kia was outstanding. Neil (Car Salesman) And Jason (General Manager) made my process to trade in my old vehicle and buy a new vehicle very smooth. They were honest, upfront, and gave me answers to every question I had. On top of the amazing service by the sales team, the finance team matched their service with helping me with my warranty. I will definitely be returning to purchase another vehicle with them and I encourage everybody who’s looking to purchase or trade in a vehicle to head to this dealership. Thank you for your amazing service and showing how all car dealerships should treat their customers.

We had a easy, seamless purchase experience at Jack Daniels Kia. After speaking to Sally over the phone and in person, we were able to work out a reasonable price on a used car without the usual bait and switch experience. Thankfully, we didn't have to deal with the unnecessary back and forth that makes up the usual dealer experience. Overalls quite positive time and wed definitely come back for another new or used car purchase, especially with Sally P 😉

I recently purchased a new car from this Kia dealership and had a great experience. Carlos, the Sales Manager, and Richie, my sales rep, were extremely helpful, professional, and patient throughout the process. They made everything smooth and stress-free. I highly recommend this dealership and working with them!

I wanted to take this opportunity to commend the staff at Jack Daniel’s KIA for making my Telluride purchase so smooth. Special thanks to Sallie Pham for her professional sales skills and knowledge. I’d recommend the dealership to anyone seeking a KIA.

Klaudia with Jack Daniels Kia was a wonderful salesperson! She made sure to take great care of me and was very knowledgeable and insightful on any questions I had. She absolutely earned my Business!!

I had the best experience purchasing my new Kia K5 with AWD! They made the experience very simple and everyone there from John the salesman, John the sales manager & Carlos the finance manager were very nice, professional & competent. I’m very happy with my new car! Thank you!!!😎

Excellent experience with Sally Pham. Sally was super courteous for the entire process (which took several hours!) She carefully explained all of the different options with me and ultimately helped me to make the best decision. She was also very patient which can be tough when working with the public! Sally obviously knows her job very well and was able to accommodate all of my questions; she wasn’t pushy at all, gave me time to review information and was extremely helpful with completing paperwork and adjusting my insurance to cover my new car. I 100% recommend working with Sally Pham if you’re in North Jersey and looking for a solid Kia dealership to do business with. Thanks Sally!

I could not praise the service I had from Chris and this dealership enough! I met Chris outside the dealership and we quickly got to talking about how I had a lease coming up and wasn’t looking forward to dealing with the whole car dealership and sales person thing. I told Chris what I wanted Monday, he had the car ready to show me Tuesday, and I bought the car Wednesday! Quick, painless, and most importantly easy! Everyone was so friendly and quick to greet you like family. If you are looking for a new car, go see Chris!

Charged $238 to be told "Go back to the other dealer." Predatory & Useless. Avoid the Service Department at Jack Daniels Kia at all costs. This was the most insulting and predatory service experience I have ever had. I brought my vehicle here because another Kia dealership had damaged my sunroof during a warranty repair, and I needed a competent dealer to fix it correctly. I explained the situation clearly at drop-off. Instead of helping, they kept my car, confirmed what I already told them (that the sunroof was broken), and then refused to fix it. They told me I had to go back to the original dealer that destroyed it in the first place. The kicker? They charged me $238.55 for this "advice." They literally charged me nearly $240 to look at a broken sunroof, agree it was broken, do absolutely NO work, and send me away. They held my keys hostage for a "diagnostic fee" that consisted of them telling me what I told them when I walked in. This isn't service; it’s a scam. If you have a warranty issue, do not come here. They will find a way to charge you for things that should be covered, or they will take your money and refuse to do the work. I am escalating this to Kia Corporate and NJ Consumer Affairs. I called their service manager a week ago and left a voicemail and no response from him yet. In my opinion, they are professional certified scammers. Proof attached.

Great dealer! We went to there on a snow day, the salesman came out to welcome us (no appointment). We tested drove 2 different cars. Two days later, we decided what we wanted. Contacted the salesman, got the feedback from the manager right away. Super easy to work with and straight forward. We got our car same day at 8 PM. Very happy with them.

Sally deserves every bit of recognition for the experience she provided me with. From start to finish, she made the entire process seamless and genuinely comfortable. She met me where I had projected to be and handled everything over the phone, which I appreciated more than I can say. By the time I came in, all I had to do was sign and drive off in my beautiful Telluride. Sally’s professionalism, patience, and care stood out every step of the way. Jason was also wonderful to work with; he was present and caring. Together, they made this an exceptional experience, where I didn’t just feel like some “random” person. I couldn’t recommend this dealership more.

Going to look at new cars and negotiating a deal is never a fun adventure! Our viewpoint changed the minute we met Sally Pham at Jack Daniels Kia! We walked into the dealership, prepared for an ordeal. However, Sally sat us down and as soon as the conversation started, we knew it was going to be a different experience than we have had at other dealerships in the past. Sally is professional, engaging and has a vast knowledge of all the Kias we were interested in. She is incredibly patient in listening to our requests and was also very intuitive, almost knowing exactly what we were looking for before we even discussed it! Both my husband and I walked out of the dealership on our first day shopping around, which was a Saturday, and said we are coming back and Sally is the one we want to work with! Fast forward to Monday and we informed Sally we were ready to make a deal. She laid out our options and told us what was available. We decided on a white Hybrid Kia Sportage with terracotta interior. We were told they did not have the car in stock so Sally and her manager John looked into all the dealers in the area to try and find the exact car of my dreams!! I have always wanted a white exterior and terracotta interior but was never able to work it out. Guess what - Sally Pham did it! She drove all the way to White Plains to get us our car that we so badly wanted. Not every dealer would go to those lengths to get a customer the car they wanted. My husband and I both know this because we have definitely bought our share of cars. I am happy to say no one I have ever dealt with when buying/leasing a car has ever made the process actually enjoyable but Sally at Jack Daniels Kia did!! Thanks to Sally for being so dedicated, thorough and an overall pleasure to work with! Thanks to John and Carlos for their assistance in making this deal happen. Everyone we came in contact with were professional and so helpful. Jack Daniels Kia needs to know that having Sally on their team is a treasure they should not take for granted!! We would not hesitate to refer anyone to the Jack Daniels Kia team and to Sally Pham - truly a pleasure working with someone so knowledgable and dedicated to her customers! We absolutely love our new Hybrid Kia Sportage! Warm Regards, Carole and Jeff

Dear Kia Team, I wanted to take a moment to recognize Klaudia K. for the phenomenal job she did assisting me at your dealership. From start to finish, she delivered an experience that went far beyond what I expected. Klaudia was incredibly knowledgeable and thorough when walking me through my purchasing power, explaining every detail clearly and confidently. She made sure I understood all available options and took the time to tailor solutions that truly fit my needs. When it came to insurance options and additional considerations, she was equally impressive—presenting everything in a transparent, pressure-free way that made the entire process feel smooth and empowering. What stood out most was her ability to offer options, not ultimatums. She was proactive, patient, and genuinely invested in making sure I felt comfortable and confident with every decision. That level of service is rare. Quite honestly, Klaudia is the kind of representative every company hopes for. If exceptional performance earned corner offices and company cars, she would already have both. She is an absolute asset to your organization, and I hope her leadership team knows just how outstanding she is. Thank you for employing someone who represents your brand at such a high level. Because of Klaudia, I will confidently recommend your dealership to others. Warm regards, Louis & Terry

I can’t say enough great things about my experience! Sally was absolutely incredible from start to finish. She went above and beyond to help me get out of my old car and into a brand-new 2025 Kia Telluride, and she made the entire process smooth, stress-free, and enjoyable. She was patient, honest, and truly listened to what I needed — not just as a customer, but as a person and a family driver. You can tell she genuinely cares. Let me also give a huge thank-you to John, the sales manager. He worked hand-in-hand with Sally to make sure I got the best deal possible. Together they explained everything clearly, answered every question, and made sure I felt confident and excited about my purchase. Their professionalism, kindness, and dedication made this the best car-buying experience I’ve ever had. If you’re thinking about getting a new car, ask for Sally — and John too — you’ll be in the best hands. I absolutely love my new Telluride and couldn’t be happier. Highly recommend this dealership and this amazing team! 🚗✨

Our experience was wonderful. We had our choice of seveal models and the general staff were very helpful Our salesperson Chris Worden was exceptional. He was very communicative and attentive ahead of time. As a result, we had narrowed our search considerably which saved a lot of time on the day of the purchase. His attention to detail made the process move efficiently and as quickly as possible. This was our 3rd vehicle through Jack Daniels Kia and our best salesperson experience.

I live over an hour away, if you think I wanted to drive that far for this car but I’m so glad I did! These guys rock! Especially, salesmen Andrew and Carlos were amazing to deal with the trip was well worth the ride!!!! Thanks guys

I recently worked with Klaudia Kosiorowska and had an outstanding experience. From start to finish, she was professional, knowledgeable, and genuinely focused on helping me find the right car rather than just making a sale. Klaudia took the time to answer all my questions, never rushed me, and made the entire process smooth and stress-free. She was transparent about pricing, patient with test drives and options, and went above and beyond to ensure everything was perfect on delivery day. I left feeling confident and extremely satisfied with my purchase. If you’re looking for someone who is honest, friendly, and truly committed to customer satisfaction, ask for Klaudia — you won’t be disappointed! Highly recommend!

I worked with Symone Ellison via email to help my wife find a KIA Seltos that she was looking for. Symone was very responsive and was able to help us get a great deal on the vehicle was wanted. We agreed on a price via email and when we arrived she let us test drive the vehicle and did not make any last minute changes or sneak in any last minute charges. Symone Ellison is a professional and was a pleasure to work with I recommend working with her to anyone in the market looking for a KIA

From the sales staff to the finance manager and service department, every single one delivers top notch attention and service. I love my K5 and thank you again to John, Sally, Paul and the gentleman in the service department who made this new car sparkle even more. This is our 4th vehicle from this team. We will continue coming back for their commitment to excellence and for how they value their clients. Truly a great experience!