I had a great experience. They didn’t just look up the part I needed they took the time to explain how to install it and made sure I understood everything. I even received a call back, which I really appreciated. Everyone I spoke with was friendly and patient, and I never felt brushed off. I truly felt taken care of. Highly recommend if you want knowledgeable people who actually care about helping you. Kristy Thanks Guys!
Drove from Connecticut to get here. Had parts for a relatively rare car that dozens of other places didn't have. I got a hood, fender and bumper cover that were in near mint condition for a fifteen year old car. They pulled all the parts for me and had everything ready within an hour. Very reasonably priced. Highly recommend
They are Very Quick and Very Affordable for their parts. Went in there for my girlfriend, she needed an alternator, they had it ready at the desk by the time i got there. Thanks guys!
We had a very pleasant experience with communication and the two men working in the back 12/29, we drove two hours and got exactly what we needed. The only reasoning to a 4 star and not 5 is the lady in the front pushing to have us leave the yard at 4:10 when your hours are not closed until 4:30. She stood at the back of my car and asked if we were good and said we are closed at 4:17. She made a good experience very uncomfortable, we will absolutely return but with questioning if she will be working because we will pass if she's there.
Awesome place I drove over 2hrs they gave me a super great deal!!! Super Friendly sent me a bunch of pictures.I would Definitely do business with them again!!!!!
While this maybe out of character for her but, Julie started the conversation very rude. "My computer is already off...we're closed... I'm just doing you a favor." (Selling me a part lol.) Then, when she couldn't be bothered to listen to what I was asking and then she snaps at me with "well so what am I doing?, I need a credit card and an order to check the part". I'm a shop, I've never had to give payment info for a part before having someone just put eyes on it to make sure it's in good shape, they're used parts after all. To me this shows how slow/unconfident they are in their sales, bad sign. Next I'm sure it would be well we can't give you a refund, only store credit. If you can't be personable maybe stick to stripping the cars out back, you seem more suited for that type of work, not dealing with PAYING customers. GOOD LUCK! Just plain rude from start to finish. Honestly I would rather pay more for better service somewhere else. I worked in the used part industry for years and thats not how we would treat our customers. Let this be a fair warning to anyone thinking of coming here. 0/10 Would NOT recommend. My final words of advice. Julie, you're lucky anyone wants to by ANY used parts from you. You should treat everyone with the same respect as you'd like back. I hope you read this and have a change of heart in the future or maybe just don't answer the phone after close if cant contain your attitude. Take care.
Purchased a wheel they had it ready the next day , not damaged, and ready for pickup. Julie was helpful at the front desk giving a specific time frame and held to it.
Great customer service and great prices!!! I purchased an engine that was in excellent condition and could not beat the price. The woman at the desk, Julie, was very helpful and knowledgeable. They put the engine on the back of the truck for me And secured it as well. I highly recommend this place. I will be coming here for any parts I need.
Eldy was awesome he helped load my car door and was informative. The lady Julie at the counter was super helpful and got back to me fast regarding the replacement door I needed. Highly recommended
I urgently needed a set of Hyundai wheels for a used car delivery and quick. Julie and her crew saved the day. She was able to check inventory, confirm she had what I needed and get them ready for pick up in amazingly short order. Autoshop Services will be a regular customer. Thank You. .
I had the pleasure of working with Julie last week for a 2009 Toyota Camry replacement headlight for my Dad's car. She more than exceeded my expectations with her vast knowledge of cars and parts. I appreciated her emphasis on the care they put into the cars and parts they have available. I had been to many yards in the previous days and spent time climbing through piles of cars seeking confirmed parts that were completely missing or broken upon arrival. You won't find piles of junk or confirmed missing parts at 603. It's the cleanest and most organized yard I have ever been to with the most impeccable service. She even noted the sold part before I left the shop. Hopefully, I won't be in need of more parts anytime soon. However, if I do, 603 Auto will be my first stop. Thanks again Julie, you saved my entire week and alleviated an entirely stressful situation. Keep up the great work, you're a Rockstar! p.s. here's the car now, light was a perfect fit!
I purchased a radiator for my 2009 Altima,, unfortunatly it leaked,, 603 replaced it without a problem,very kind, I wont use anyone else for my used part needs! Awesome service and attitude, I totally reccomend them for any used part needs! Thank you 603!!!
I am giving this place zero stars because I called a day prior and spoke to somebody about getting a 2008 Camry bumper and they said they had four available two gray and two green and I said perfect. I need a gray bumper so then I got back to the guy the next day to confirm the color match and he said yes I have that it will be $200 so I drive 40 minutes from Manchester to plaistow I go inside and I let them know that I’m here for the bumper Said oh yeah somebody is going out and they’re pulling it off right now maybe 1015 minutes I go wait in my car maybe like 30 minutes goes by. The guy comes out. Oh, we just went to go pull the bumper off and the bumper is not there so either the bumper got damaged or it was sold without being put in the computer. That is such poor Communication And poor service I am not happy and I will not be back. They did offer me a different But was not a color match which I explained on the phone that I would not want that I was looking to get as close as I can to the gray color, not a red bumper, not a green bumper.
The exceptionally professional and friendly team made the entire process seamless and efficient. Every part I purchased was in excellent condition, easy to locate, and delivered promptly. Their fair pricing saved me a significant amount of money, and their outstanding service made them an absolute pleasure to work with. Highly recommended!
I’ve been to many salvage lots, junk yards, and used auto part stores around NH and MA, but this one is truly the best. Amazing customer service, professionally managed, fast and easy service whether buying parts or selling an old junker. I’ve been coming here for years and will always continue to save so much money on quality used parts whenever I can.
Buy a pert 4 days ago lut in no good now they dont want to refund my momey they just want to give me store credit and they are an hour and a half away from me i will never go back there bought a new one for 300 pluse core 40 and there 140 i guess im out 480 because of this bad BUSINESS thats how it works
I had an amazing experience here. I am writing a review to share my expereience becuase the customer service from this team was impressive and unique. I showed up towards closing time and was assisted by two very kind gentlemen who not only offered me parts at a great price, but stayed around after their shifts and after closing time to help me install a new hood and wheel on my car. The team here was knowledgeable and generous and my car looks a lot better with its new parts. Thank you 603 Auto Salvage for QUALITY parts & service.
We purchased a seat belt from 603 Auto Salvage for moms older Buick and had it installed elsewhere. After using the belt one time, it became jammed and unusable. I spoke to Eldie who immediately assured us, he would locate another, and install at no charge, regardless of the fact that the first one was incorrectly installed without warranty. A mechanic name Shyke at 603 Auto Salvage , installed the new belt like a boss !! He was knowledgeable, polite and reassured me the seatbelt would work perfectly fine. Both men went above and beyond to make things right for my elderly moms car. Highly recommend checking this place first, you won't be disappointed at the professional service they provide to patrons.
I had such a great experience with this place! The staff was super helpful and patient. The quality of the products are good, and after comparing with other businesses in the area, this place had the best prices Highly recommended
I bought a transmission for my 2018 nissan rouge a few months ago. Caitlin was very helpful on the phone throughout the whole process. The price (including shipping) was the cheapest around, and up to now, the part works well, and the car drives fine. I'm very happy.
I had engine problems with my BMW 328xi and needed a new engine. I spoke with the owner directly and was able to obtain a replacement engine quickly for a very reasonable price. He was very helpful and knowledgeable about the vehicle. His team is very professional and kind. Will definitely recommend and go back in the future.
Needed some parts for my 2010 Mustang GT and I found this place online. They were extremely helpful over the phone, answering all my crazy questions. When I got there I not only got the parts I needed for a reasonable price, it came with amazing service that left a smile on my face the entire day. Kim is an absolute sweetheart.
Dec 25, 2022
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