Gauthier Auto Services LLC in
Jaffrey Township (NH)

A rip off!! I was asked to pay $175 to tow my car which was parked half a mile from their shop to a shop located a mile away! I understand that a business is created to make profit but in my case it was a rip off.

Came out for a dead battery multiple times in one week. Their driver was very caring and nice. Also VERY fast to get to us. We will be using these guys for all our local car needs.

I have used them twice and excellent both times.

We called AAA for a tow and Greg came to pick us up. He was incredibly courteous, timely, and helpful. Could not be more pleased with our experience!

Thank you for prompt, kind and superb service in a Friday night. Don't remember the drivers name but he was very nice and never made us feel like we disturbed his evening. A HUGE thank you again. #bullittgurl

5 STAR accolades for superb customer service & expert towing. Thank you for helping out a friend in need, much appreciated!

Best repair facility around. Fairfields if garbage, Townsend Ford is terrible, their labor rates are higher than 12 hippies. Gauthiers gets it done. Fair rates, they know your name, they bend over backwards to accommodate your schedule, and their technicians are excellent. Extremely fair, reliable, and (MOST IMPORTANTLY) - HONEST! I can’t rate this place high enough.

Staff was very accommodating when I had an emergency (tailpipe separating in the middle) on my way through their area in my ancient rusted-out sedan; they were super-busy at the time, but they still promptly attended to me, caringly took the time to assist me in getting out of my dilemma (they pried out the pipe's rusted-off stump-end from inside the muffler's inlet-collar, trimmed away a few inches from the rotted end of the pipe, welded in a replacement pipe-section that they cut from an old tailpipe they had lying around, and then put everything back together neatly and securely), and only charged me thirty bucks because I was low on cash. The repair was awesome, and lasted the remainder of the car's usable life.

Snow storm, flat tire, stranded on the side of the road, single mom with a flat tire. Dane (sp?) was beyond helpful, kind and courteous. In getting me safely back on the road. There is a shortage of good people in this world. This business will be my first call when I need help in the future.

Amazing business, very professional and reasonably priced !! Went to them today with some issues with my girlfriends vehicle, they did a full inspection and took care of the problem in no time. Definitely 5 star's and going to be both of our mechanics from now on.

our experience with these guys was with their tow services/AAA. Absolute professionals. Great communication. Concern and attention that their customer gets to their next destination safely. Vehicle secured to DOT regulation. All this and a very positive attitude. One of my best tow experiences ever.

My Girlfriend had her traction control go out on her car. This disabled the power steering. She is in her 60ies and disabled. The tow truck driver refused to get of his truck. He said he could not load her car because she was parked in a handi capped spot at Market Basket Rindge. He said I'm out of here and left. She called AAA back they sent a good man who understood and without power steering backed the car out and loaded it. The biggest reason I'm leaving this is. During the wait for second truck She fell hit her head and injured her back. She has been in bed since. We are waiting to see her doctor and get xrays. Whoever was driving that tow truck is a real scumbag.

The tow truck driver lost my one and only car key...he subsequently found the key when he went back to look for it where he picked the vehicle up. He then neglected to bring me my key until the following morning, (despite me stressing I needed the key immediately, as it tends to be a crucial component to starting one's vehicle), with no heads up that I was going to get blown off all night long. In doing so, he essentially left me stranded from home, all night long...big shout out to Bob the tow truck guy, thanks Bob. The following morning, I spoke with an extremely apologetic employee at Steve's other business, Cliff's Auto Body, who took my information and passed it on to Steve. Even though I asked that Steve call me back, I never heard from him. Apparently, lack of communication and/or flat-out blowing people off is par for the course with Gauthier Auto. One star, and two thumbs down.

Look, if there is a 2 car head on collision, of course that takes priority over my flat tire. But don't tell me over and over "we'll be there in 15 minutes" when you're already over an hour late based on the time table YOU provided.

Broke down in a storm in a 3/4 truck with a loaded sled trailer. Two trucks showed up, one to take my daughter, myself, and the trailer to our house and one to take the truck. At 4:45 the next day, I picked up my truck with a new wheel bearing, a 3 year warranty, and a fair charge on my credit card. The staff are all super friendly and professional and it’s clear they know what they’re doing out here. Highly recommended.

This garage's tow driver literally saved us this weekend. We were following our GPS to get from our son's wedding in Ringe Saturday night to the Inn we were staying at in Jeffrey. For some unknown reason, Margory (as we call our GPS's voice) sent us to a "no thru traffic, dead end road," which did have a small sign stating this, but the sign was on the left hand side of the road, not really visible in the darkness that night. We followed the road in the dark, thru the woods, as it morphed from dirt road to skinnier dirt road, to path/road covered in fallen leaves. By the time we reached the location where the path was now blocked by huge rocks/boulders and thought "uh oh, this is not good!" we began to think we should have turned around sooner and headed back! Unfortunately, the area we were now in was sopping wet, muddy, mucky, dark and way too narrow for us actually be able to turn the car around. Suddenly we were stuck in the mud. No shovel, no flashlight, nothing to give the tires traction (we actually couldn't go forward or backward by this point). We were able, thankfully, to reach two of our kids who had been at the wedding as well by cellphone, and with a "stalker app" that we have and the occasional honking of the car horn, they were able to actually find us and get us back to our lodging for the night, wet and muddy, still in our wedding clothes. When I called our GEICO insurance for roadside assistance the next morning, I was told, when they called me back, that they had been unable to get a tow truck to help us. Thankfully our son-in-law had called Gauthier's. The driver told him he was on another call but would check out the location of the car afterwards. We were able to describe where we had been, as much as we could remember and had noticed in the dark, gloomy woods, and he walked from the last house on that road to the location of our car to check things out. He was able to back a flatbed backwards the last 1/4 to 1/2 mile to reach our vehicle, load it onto the flatbed, and drive it back to where we should have realized we shouldn't continue on! I had had visions of heavy equipment needing to clear a new road thru the dense forest for the 0.7 mile we had needed to make it to the next road we were to take. Or perhaps needing to secure a helicopter to lower a massive cable contraption down and hoist our car above the treetops to safety. No, this wonderful man was able to retrieve our muddy car and get her back to solid, dry land. I didn't get his name, but he was our savior for sure! Thank you, Gauthier Auto Service, for going above and beyond to allow us to retrieve our car and go on with our daily routine. You are the best!!

I had a call in to have my car towed because of a flat tire that was supposed to be fixed the day before by someone else. Thank you for sending Bobby. He was so nice and friendly and competent. He checked my tire and put a plug in it and saved me the towing fiasco. I appreciate someone who goes over and above.

Gauthiers is always so good to us ❤️ I wouldn't want to take my car anywhere else! Morgan is a sweetheart and always super helpful when we call to set up appointments. Kyle is usually the one to work on our jeep and he's always goes the extra mile to make sure we're all set. Definitely recommend!

Everyone at Gauthiers is friendly, honest, and hardworking. Morgan takes good care of us in communicating what’s going on with our cars and Kyle always goes the extra mile on our car repairs. We highly recommend Gauthiers!

Shop was cozy, everyone working there seemed to be on the same page about both customers, and crew. Went in for tires and was out of there in under an hour. Even had a nice visit from the shop pooch Hunter! Well done, I'll bring my car back for the Customer Service alone.

It was the end of the day and my tire pressure went down fast. I called GAS and the amazing , friendly receptionist told me to come in. I was treated with respect and given great service by everyone there. The technician fixed my tire and I was on my way within an hour. I highly recommend GAS.

I live an hour away and this is the place for me! I will no longer be going to my local shop because of GAS! The receptionist is so friendly and is eager to help! And the technicians are wonderful! They tell me exactly what I need done and if I can’t take care of everything in one go, they work with me to address the issues of bigger concern that shouldn’t wait. Forever my go to auto shop!

I am new here. 3 years. Finding someone you can trust for your car is a nightmare. Not here great work- fair price. Yet he is busy taking care of many people. May be a week out. Yet he's worth it. In knowledge and price .

Picked up our Uhaul trailer here. The young lady in the office was friendly and helpful. Kyle and Sean assisted with attaching the trailer and problem solving the brake light issue. I had a fuse problem and Kyle repaired it quickly. Getting ready for this move has been 1 headache after another, with exception to our interactions with this crew. Thank you all for providing quick and friendly service.

These guys came to give us a tow and they even gave us a ride to the garage where they carefully backed the car down a long dirt driveway and right into the single bay garage! The whole time having to maneuver around other vehicles and obstacles while doing so. We were more than impressed and extremely grateful! They came quickly to the rescue and even all the while having to be somewhere on time they did not act in a hurry. These guys I would recommend to everyone!

Hello. One of your flatbed just dropped a black F350 here at Leon's. It was towed fully covered in snow. No concern here at the shop, but as a car behind them Jessica's Law comes into play. Can you please advise your drivers for other drivers safety? Thank you

The towing service arrived early and the operator was very efficient. However, my car then sat on the flatbed for 5 hours before being delivered without me receiving any notification. I followed up and they said the truck was leaving and that the car would be delivered to the repair shop within 45 - 60 minutes. Almost 2 hours later and the car has not been delivered, no phone call to me and no apology from Gauthier. Unreliable and would never use again.