NAPA Auto Parts - Lovelock Auto & Truck Parts in
Lovelock (NV)

Super friendly and good service

Only place in lovelock to have automatic transmission fluid for my Dodge

We were traveling outside Lovelock and hit a coyote! We limped into town and went into Napa to see if they knew of a mechanic in town. They went above and beyond to help us. They were incredibly helpful and kind. They made around 30 phones calls, between trying to get ahold of someone to work on it and finding parts, even driving to Fallon after sourcing parts for us! Kaylen, Michelle and Earl, we appreciate all your help. 10 out of 10 experience with them on what could’ve been an even more stressful day!!

Would avoid this Napa location for any serious purchases. After buying 1500 dollars of hydraulic hoses 4 out of the 7 had the wrong fittings. The hoses we received were finished right at closing so unfortunately i payed before i could ensure they were exactly the same as what we gave them.The next day we were told there is nothing they could do because we saw the hoses. Never have had a business make hoses different than the ones given to them and then blame the customer for not catching it before they were payed for. We will need thousands of dollars in hydraulic hoses and auto parts over the next 6 months and unfortunately we will have to go elsewhere. CHERRY on top is that the manager was going to talk to the owner and call us back but instead we had to go back in to find out they weren't going to help us out at all. Thanks for the phone call!

Way better under new ownership.

The staff is so friendly and helpful during and after hours. And its nice they have someone who speaks spanish also

Calling trying to find a hard to find part had to listen to the ending Mexican conversation by the lady that answered the phone who started to answer in Spanish and switch to English while still laughing. I hung up the phone. You don't want business. Thank your customer for calling and answer the phone properly.

Absolutely great place. Offering after hours service for a small fee. When you break down at 530 pm on Friday and there is a number on the door to call for assistance, that will come in and open the store to help get you back on the road… it would be worth 10 times what they charge. To be a smaller store in a remote location they are very well stocked and staff was extremely knowledgeable and helpful. I can not thank their outside sales specialist enough for coming out not once but twice when I found out I needed more than originally I originally thought !!!

The employees at this store were so helpful. We pulled into to Lovelock on a Saturday afternoon, having some mechanical issues with our car. They made it clear that they were not able to diagnose any auto problems, but they did everything else within their power to help me. Because of their help, my family and I were able to finish the rest of our trip and will now have our car looked at the figure out the problem. I don't know about the quality of the parts and everything in the store, but one thing that I do know is that those employees who were working here are kind enough to go out of their way to help someone! Thank you so much!

What an efficient, well trained retail organization. In an era where service has turned to sub standard weirdness, this fine retail location really shines. I mean where do you find people that are willing to carry 40 pound batteries to one's car?

Exelente atención del gringo me ayudó con mi filtro de aceite