Checked in for a smog the service was prompt and quick, used a Groupon with a great price I will bring my truck in for an oil service as well. Thank you for being friendly
The first time I used a Groupon. Didn't know what to expect since it was so cheap. They treated you like a king. Extremely kind, knowledgeable. There's no hard push or upsell. Quite refreshing I might add kind of like service of yesteryear!
Just had my smog done and was super easy and quick. For $9.99 you're not going to get a better deal. Fast and Friendly services, cant ask for much more.
Truly excellent service! Honest mechanic and really reliable. We have family emergencies and in need of getting car fix, jay and daniel had helped us make this happen right away. They show you your old part to show transparency. We would never find any other mechanic aside from this place. You guys are all awesome. Including the lady at registration she is wonderful althroughout this process.
Very informative & nice!! They know what they've doing! I've had too many bad experiences at different places. But I will keep coming back to this one!!! Finally found a good one!!
I had a great experience! The staff took their time and really made sure I understood what was going on with my car. They didn’t rush through the inspection or try to upsell me on things I didn’t need — they just showed me the actual problems clearly and explained everything in a professional, mature way. It’s rare to find a shop that values honesty and thoroughness like this. I’ll definitely be coming back and recommending them to friends and family.
There were a couple of people being helped and my first point of contact was Daniel. He was very kind and we talked about what services I needed. When Cynthia was available she took over with my check in and was extremely nice and hospitable! The customer service here is AMAZING which is no needed today!
The lady at the front desk seemed to be having a bad day—she was very rude and had a noticeable attitude. Additionally, the staff member who worked on my car spoke very limited English, which made communication difficult. Overall, I wouldn't recommend this place.
No point of a Groupon. And after reading the rest of the reviews I definitely feel like Brian and whoever that lady is at the desk scammed me into buying new rotors when wasn’t needed. I bought a Groupon for brake pads to be changed and he said he would have to deny that service unless I purchased rotors additionally. I said I didn’t want new rotors but if I didn’t get them I would be out of $80, no new brake pads, and he knew that. A con at its finest. I should have known wit his slick small talk when I first walked in. No one is that interested in their customers. I was in a rush and didn’t have time to argue or even think this out. He got me with this one. If I find there is something that can be done trust me I’ll be back.
Took my car in for an oil change and smog check and left and two new lights are on my dash and the owner refuses to check it out! I was honking my horn on the way out and they were filming me as well. Don't trust this place at all!
Took car in an oil change and got an inspection, couldn’t be done no worries… upon receiving vehicle notice my driver side visor was cracked on the left side. Asked about it and was told by Brian no one touched it then told me he’ll ask the guys. Funny how he told me no one messed with it before asking around… called again told me no one touched it.. can see the dirt from the hands on it… then told me mechanic had clean hands lol… told me specifically “I won’t do anything about your visor” and hung up. First Brian lied to me at the Fremont location now this.. if you got a problem with me then tell me like a man, don’t break my visor and hang up on me.. gets really defensive when you disagree. When you turn down the other service he recommends you can see his change in attitude .. now threatening me with a restraining order.. should tell you all you need to know about this place… you know how to reach me…
Came in for an oil change, fast and honest service. Team was friendly and very helpful in pointing out other things issues under my hood and offering quotes and payment plans. Will definitely be returning again.
(Edit 07/22/25) [Changing my rating from 5 to 2 stars. My vehicle was still under warranty when I brought it in for the oil change. I asked them to check my AC because it wasn't working. The tech said my AC compressor needed to be replaced. I asked if they work with the warranty company and the tech told me yes, so I figured it wouldn't be an issue getting it fixed once the tech called the warranty company and submitted the work order for the repairs. I offered to give him the phone number and wrote down the warranty number for him, but he said it wasn't necessary and he'd call me once he'd spoken to them. After a week of not hearing anything, I called the tech, and he said he was waiting for a call back. Well, I called the warranty company and they received no phone call. It went back and forth like that for over a month, and by that time, my warranty had expired.]
The staff is super friendly. They got me in for an oil change without any wait. They offer a FREE AC check, but if you're attempting to have any repairs covered by insurance or a warranty company, I wouldn't hold your breath.
I came in for an oil change, and was met with professionalism and compassion! I came in near closing time and they STILL did the oil change! Jay was amazing and the front desk woman who’s name I can’t remember, were beyond amazing! If you’re looking for a trustworthy mechanic, this is the place!! Thank you so much!
I came in to have my brake pads fixed. I needed new rotors as well. The owner or manager I didn’t catch his name educated me and helped me through the process. The front desk staff was super friendly and she made the situation easy and comforting. Service was fast my car is running better! I recommend this shop and will definitely be back for my other service needs. Thank you guys for the amazing experience
The service is top notch. I came in on a groupon oil change and came back to take care of some minor issues with my car. Jeff is very great at his job and Cynthia also! I finally found a mechanic that I can trust. This is my new auto care shop. Thanks guys for taking care of me my car Sally (from the Valley)!
Had a timing belt and other things done only to go get it taken to somewhere else and be told that nothing said done was actually done. Been hearing a noise had someone come look at it and to only find out the timing belt was done incorrectly. The work or lack there of has been overwhelming and inconsistent but the people were nice. However people being nice didn’t accommodate my vehicle not running properly. The next step after taking it up there again will be the better business bureau and attorney generals complaint.
Alex has great customer service. I would recommend this place to others. I got an oil change here Friendly and welcoming I trust them to work on my vehicle I will come back for any other car maintenance in the future
I got my smog check done today. I had the best service ever. They were friendly. The office is clean. They have coffee and water for you while you wait. They were efficient and I highly recommend them to everyone. Will definitely be back Add that. Kim was the girl behind the desk. She could not have been friendlier and helpful and Brian was my technician and he explained everything and great detail and these people are the bomb come to them.
The staff were very helpful in pointing out the 32 pt inspection. I’m coming back to get work done because my car needs it and I now trust Nevada auto center.
This is the only place to go to for your auto care needs !- I ve been coming here for couple yrs now with all my card (3) - and I drive all the way from Henderson- great ppl , great prices - everyone is so professional!! Highly recommended!! Raf
This place is hidden but it’s worth the fine! I stopped by for an oil change, I was greeted and assisted by Jessica, great costumer service ! Service was fast and easy, very professional.
These guys and gals are really friendly and professional. Kim was really attentive and got me through the process. They did an excellent job with the oil change and smog. They got a new customer! Thanks for excellent customer service.
I went in over a months ago. Had an alignment done. Had to bring it in to have it redone. And I still have a cockeyed wheel.
This is a pic of my steering wheel, obviously to the left, while driving straight.
Great people working there. Very nice... just disappointed with service. It's also a 30 min drive for me to get there. That's why I didn't go back again after the 2nd fix.
This auto shop is my go to for oil changes and repairs. I believe they are honest and have decent pricing comparable to other shops in the Vegas area. However, they don’t take appointments, so you want to do an early walk-in as it can get pretty busy.
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