What clients say about Top Notch Auto & Towing in Gothenburg (NE)
Jim and the staff were amazing they literally rescued us when all other towing companies did not want to drive out due to distance. They reassured us that they would attempt to get us as soon as possible and they did. Highly recommend, Thank you Jim and Michelle we appreciate the help and assistance.
We broke down around 6miles from cozad and he brought us back and even came an brought us the part we needed to get on the road. Shout out to jim hes a really good guy and does a great job
Excellent and heart warming service when you need it the most. Their team is professional, prices are very reasonable and they are very efficient as well.
Excellent, fast, professional and fair service when I blew a coolant hose on I-80. I hope to not need a tow again for a while, but if I do I hope it's near here as I know who to ask. Highly recommended.
Excellent service and great prices. My car broke down on the interstate right before the Cozad exit. The local mechanic said it would need to be towed to the dealer in Grand Island, 100 miles away. I live in Omaha so I had to rely on help getting this done over the phone. Michelle provided service you rarely see these days by getting my car where it needed to be at a great rate, and she was so nice about it too. If I ever need tow service in this area again, I'll definitely use Top Notch. Thanks Michelle!!!
Embarking on a cross-country journey from California to Maine, my daughter and I encountered an unexpected and harrowing incident when our car was struck by a trailer truck in the middle of the highway. The unfortunate collision occurred on a Friday around 5 p.m., leaving us stranded with no nearby open mechanic shops to turn to for help. However, in the midst of our growing distress, a ray of hope emerged in the form of Jim, a compassionate soul who willingly offered his assistance to tow our damaged vehicle.
Jim's act of selflessness provided us with a profound sense of relief in an otherwise overwhelming situation. Despite the late hour on a Friday evening, he exceeded our expectations by dedicating his time and effort to ensure our safety and well-being. Working tirelessly through Saturday morning, he spared no effort in restoring our car to its former functionality, allowing us to resume our journey and ultimately reach home unscathed.
Words cannot adequately express the depth of our gratitude towards Jim. His unwavering commitment and genuine compassion were nothing short of extraordinary. In an age where such acts of kindness can sometimes feel scarce, Jim's willingness to extend a helping hand served as a powerful reminder of the inherent goodness that resides within humanity. We will forever cherish the impact of his timely intervention and the peace of mind he bestowed upon us during our time of need.
In summary, what initially appeared as a distressing and disheartening incident on the highway transformed into a testament to the transformative power of compassion, all thanks to the remarkable efforts of Jim. His unwavering dedication to our well-being serves as a shining example of a genuinely good person, leaving an indelible impression on our hearts and reminding us of the enduring kindness that prevails in the world today.
We were in a car wreck early in the morning and Top Notch towing was called. Not only was he on site in a matter of minutes, Jim and Moe went above and beyond, letting us call around and stay in their shop until we figured out our next move. They offered us waters on a sweltering day, let us plug our charger in for our phones and offered a ride when we had little to no other options. This is in the middle of a cross country road trip from New York to Oregon. We are truly thankful and appreciative of this "top notch" service and highly recommend this amazing business and owners.They made what could have been a very difficult ordeal into something pleasant.
Mo and Jim could not have been more helpful or hospitable when we got into a car accident and were - quite literally - stranded. In addition to providing us with valuable information as we tried to navigate obtaining a rental car (which took hours), they offered to drive us 30 miles to pick up the rental, as well as gave us a lift to a local restaurant because it was so hot outside! Incredible people who made a very, very stressful day a thousand times better.
Their name says it all! We were involved in a horrible accident...Michelle was so happy when I finally called...she thought we were dead, by the looks of my Honda Pilot. When we got their to recover our belonging, she handed me a box of tissue, and said I would need it! Boy, was she right! She was so kind and compassionate. I appreciate everything they did to make this awful situation easier on us. Thank you!
Top Notch Auto and Towing are just that....Top Notch. They handled a stressful situation with ease. Professional, reliable, personable, and kept me informed every step of the way. Thank you Michelle and team for your assistance! You guys are amazing.
They don't answer the phone. They claim they'll get back to me as soon as humanly possible and they don't return calls either... I'd say they are 1 out of 10 on reliability...
Left stranded on the side of the road by this company. Contracted with the insurance company road side assistance to pick us up and tow us. Before I agreed I needed to make sure there was a hotel in the nearby town for us to stay at. Found a hotel and contacted insurance again only to find out this tow company was no longer answering their phone. Luckily, albeit over an hour later, another tow company was found and helped us. The second row company was fantastic and charged 1/3 of what this company was charging. I would never recommend this company.
Police Officer Pelzer who was first on scene of my accident also works part time at this tow company. I was taken by ambulance to Cozad rather than Gothenburg without given a choice. I was also not given a choice on the tow company that picked my car up...naturally Officer Pelzer picked this company. I had medication in the car that I needed once I was released from the hospital, and it took HOURS. Finally Officer Pelzer showed up in his private vehicle driving like a maniac because he was angry that he had to let me get my meds. He told me I should have gotten everything out of the car before it was towed. I couldn’t because I was being loaded into an ambulance. Now I wonder how much it’s going to cost me to get the rest of my stuff. I was on my way to Arkansas from Wyoming, so I was 7 hours from home. We will see how much it will cost for them to box up my stuff and send it to me. That Officer is VERY rude!
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