What clients say about Midway Auto Dealerships in Kearney (NE)
Don’t patronize this place unless you love getting ripped off. The last two consecutive times we’ve taken our vehicles here to have work done, they’ve charged us HUNDREDS more than their estimates. They literally lie just to get you in the door. Once the work is done, then they spring it on you that you actually owe them $400 more than they quoted. Then when we confronted them about the discrepancy, they pretend like they don’t know what you’re talking about. Pretty horrible experience dealing with them. I strongly suggest spending your hard earned money with a more honest auto shop in Kearney.
Took a little over two weeks to get vehicle done. Not good communicating! Was not a good service experience did not feel like I was taken care of even me buying from the dealership!
Communication was excellent about the progress of my service. Kept me up to date about the timeline of my parts arriving for repair. Staff was extremely friendly and courteous. Pulled my completely serviced and repaired vehicle right up to the door. Thank you so much!!!
We purchased a 2019 Dodge Durango from Midway everyone was so understanding and helpful even drove to Valentine NEB to meet us with it by far the best car dealer experience that my wife and I have ever had Thank you Louis for staying in contact and not letting us slip through the cracks like a lot of dealerships would do! If I could give more stars than five I would!
Very friendly sells service, we were greeted with a friendly smile all the way from start to finish, they made the process easy and fun. I definitely would recommend them and we'll be going back for our next vehicle purchase.
Justin was thorough and really listened to my needs. He made the trade in and new buying experience smooth and seamless. I will refer people and will be a repeat buyer!
Experience in meeting our needs and communication excellent. Meeting key people was important to make us feel free to stop by with any questions or services anytime
The people at Midway have always been the best when it comes to customer service! I emailed Jason Schwarting to try and get in for new tires, and do to my schedule I needed them on a specific day, Jason squeezed me in to get them put on when I needed them. Great group of people!!! I was informed of the rebate they had and all I needed to know about the tires. Again great job !!
I have had an ongoing issue with the radio on my 22 Tahoe which is still under warranty. Midway has done everything in their power to resolve this. While it has not be resolved they are determined to seek answers through GM. They are not satisfied unless
i am as well.
Don't ever take your vehicles to Midway to get work done on them otherwise you will end up with a broken vehicle and nothing to drive. They also just start taking your vehicle apart without
asking for your permission first, and to to it off they didn't even fix it right or get it put back together. What an awful, awful place. Don't ever buy anything from them either because they sale faulty vehicles and it could kill someone. How horrible to spend thousands of dollars at a dealership and be treated like that.
Terrible customer service, especially in the service department. On two separate occasions I’ve called to make a service appointment and no one answers the phone. I’ve left voicemails on both occasions and have never received call backs. I also can never get in contact with the gentleman that sold us our vehicle. I’m always sent to his voicemail, to never receive a call back. Would not recommend Midway due to their lack of customer service.
Went in to get a decent car. Kevin was the salesman who helped me with this car buying experience. Got the car home and the next day the check engine light came on. Cleared the code and went on about the rest of the week. The weekend came along and the engine light came on for the same code. Got in contact with Kevin on Monday. He said the car needed to get looked at again and to bring it back down. He put me in a loaner and got my car fixed up within 48 hours!! Thank you Kevin!!
Robert has been so patient as I have looked for the perfect SUV to replace my two year old Honda. He was so easy to work with. He is funny, sincere, and never made me feel any sort of pressure. I loved his personality and his willingness to put me into vehicles that he already knew would be a good fit for what we had previously discussed. He is a gentleman, who knows his stuff. A consummate professional in every way.
The shop guys were very helpful and upfront with the problems we were having including the mistake that was made by your company, which was putting on the wrong size tires. Honesty is hard to come by this day and age so it’s very refreshing to see. Thank you
I have know Justin Martin for years he is a hard worker and great salesman. It made our purchase very easy. He worked hard to find all the rebates and goes above and beyond for the customer.
After a couple poor experiences, Midway reached out to us and helped us get the right deal for what vehicle we were looking at. I appreciate Midway’s effort to right the wrong. Our salesmen Zach Harris did an excellent job helping us.
Even though I was a little late arriving, which they knew could happen, they got me in ASAP and my car was done in no time at all. They even got my windshield cleaned & the front carpet floor vaccumed. Everyone there is so pleasant to work with, and the waiting room is very clean & accomodating.
I had worked with Cameron and he did an above and beyond job. I am a very picky person but he was patient and provided me with exactly what i was looking for. We worked together to find the perfect car and he definitely exceeded my expectations. Thank you so much Cameron for your time and patience! Will be recommending !!
Extremely good experience working with Josh Chapin at Midway. As an out of state customer I had a lot of questions and he responded very timely. Even came to the airport on his day up to pick me up and make sure the car was ready and waiting when I got there. Couldn’t be more happy with the entire process.
CAMERON IS AMAZING!!! Midway, it is so clear that this guy right here makes your company worth buying from again, I came in after working a 12 hour graveyard shift and hadn’t had a vehicle for months. I was referred by a friend she said ask for Cameron he’s the best when I got there by chance we ran into each other walking in the door and I knew immediately this was going to be an amazing experience. He treated me like I was at a family gathering. Showed me coffee and all. I told him exactly what I wanted and he didn’t hassle or try to sell me anything extra, over my budget,something I didn’t want or pressure me he was beyond patient and made buying a new car so simple and I definitely let with a huge smile. Absolutely no complaints from this experience I will be back again for a future visit and sending anyone I can your way cam! We loooovvvveee our new car💗 10/10
I had a great experience at Midway! Cameron the salesman was amazing and got me on the perfect truck at the perfect payment, and also wanted to thank the sales manager Tim Felker, he was also great and couldn't of asked for a better experience! Thanks Midway
The person in charge of my case did a great job getting things taken care of. I’m sure arguing with the service contract company was not enjoyable, but he made sure I was taken care of!
My only request would be a bigger loaner vehicle for people with 3rd row seat vehicles. I have kids and it was incredibly difficult to fit them in the loaner I had.
Cameron was great to work with. I drove away with exactly what I was looking for, and he continues to provide service after the sale. We bought our last 2 vehicles here. Midway is the only place we go when looking for a vehicle.
Justin was great from start to finish.
We looked at several dealership for our vehicle hoping to find one on the lot, but no one had one. Justin was the only sales person from any dealership that followed back up with me and said how can I help get you into the vehicle you want. Because of this we traveled several hours to come see him. From their he ordered the vehicle we dreamed of getting and more.
Thanks Justin
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